Trying to contact them regarding purchasing a bathroom vanity. Service email came back undeliverable and sales email is never answered. I tried contacting them through website and no reply. Phone nu... Toon meer
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Lees wat reviewers zeggen
I ordered a shower insert. First delivery came with a dented piece. I contacted customer service, and they quickly sent two replacements. Both arrived dented and broken. I contacted customer service a... Toon meer
We're doing renovations, ordered a sink which unfortunately wasn't workable. The service was fine, delivery fairly prompt however return policy is lousy. Restocking fee was over $100. Don't think I'll... Toon meer
Less then one star would be appropriate. Zero customer service, or nonexistent, no response to e-mails, phone service is ridiculous, in fact the number provided states a different company on an autom... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
MainFaucet.com provides a selection of thousands of faucets and fixtures from which you can choose the perfect combinations for your kitchen or bathroom without having to physically visit any stores. In addition to huge inventory,prices are low and offer exceptional customer service to give an outstanding online shopping experience.
Contactgegevens
404 West Powell Lane, Suite 102, 78753, Austin, Verenigde Staten
- 1-877-203-3858
- support@mainfaucet.com
- www.mainfaucet.com
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Trying to contact them regarding making a purchase
Trying to contact them regarding purchasing a bathroom vanity. Service email came back undeliverable and sales email is never answered. I tried contacting them through website and no reply. Phone number listed in website goes to a different company. I would think they would be all over someone wanting to place an order. If service is this bad to place an order, I cant imagine it will be any better if an issue needs response.
No one answers phones or chat
While I was very happy the dreamliner products and service I received from the supplier Main Faucet had no voice or chat communication. Price is right Service not existant.
no feedback!
Less then one star would be appropriate. Zero customer service, or nonexistent, no response to e-mails, phone service is ridiculous, in fact the number provided states a different company on an automated system. Ordered a product on the 5th of Jan, on the ninth of Jan money removed for the item from my bank account and my order status still says sent to the warehouse! Repeated e-mails asking for confirmation of shipping, as in tracking, estimated arrival, have been ignored and unanswered. Do not trust this company! My next step is contacting my bank disputing charges for merchandise not acknowledged but charged for. Ordering from a reputable company instead
New cabinet combo
We looked for a long time before we found what we were looking for. This was the style and look we wanted. These are well made and beat the the low end big box units we saw. Cost was a considartion but you get what you pay for.
Beautiful Sink
The sink I purchased is beautiful. The sink was packaged carefully to protect it during shipping. Main Faucet was a good place to shop as they delivered the sink quickly after purchase.
Will use them again!
Good price, had what I needed and sent promptly.
Excellent Products and Packaging of Product is First Class
I just ordered and sink and faucet set from this company. It was just installed with my granite counter tops. Top notch products, I am enjoying my new additions to my kitchen!
Excellent Customer Service is what Main Faucet is all about, I'm impressed!!
Excellent Customer Service is what Main Faucet is all about - my original order arrived damaged by the trucking company, and Main Faucet took immediate action to provide the replacement.... I'm very impressed with your communication and excellent Customer Service reps !!
Best products, prices & fast shipping
They had the shower doors I wanted in stock. Ordering was easy & shipping was fast & free.
lousy return policy
We're doing renovations, ordered a sink which unfortunately wasn't workable. The service was fine, delivery fairly prompt however return policy is lousy. Restocking fee was over $100. Don't think I'll ever order from them again.
Main Faucet
It's. Was back ordered, but I was notified when available and received the faucet on schedule and in good condition.
Great website, prices and service!
After having received damaged shower doors- twice from H.D., I ordered from MainFaucet. My order arrived quickly and well packaged in perfect shape. I am very happy and will order again.
great customer service
great customer service online and on the phone
Great products
I purchased many different items during my my renovation and all merchandise purchased from Main Faucet was sent on time and exactly what was promised.
Quick shipping!
We purchased the kitchen sink grids online on Saturday, and they arrived the following Tuesday. The grids were accurately described online. Arrived in perfect condition. Great supplier!!!
Beautiful and Quiet
The hood is beautiful but has rocket science directions for its operation but then I'm 73. Installation instructions were too vague for us to figure out easily so it was slow going. Operation and installation are better for professionals. Also I really like the 4 lights but they are cool blue. It really does a fine job and runs quietly compared to others. Your customer service folks were pleasant and helpful. I certainly recommend this product and your company.
Awesome
Two baths and kitchen remodeled.
Great products, great prices and quick delivery.
Trusting
The whole experience from the beginning to the end, was smoothly, and I feel I could trust Main Faucet from the start!
Great prices, quality product, a little shipping confusion
On the whole our experience was positive -- the only glitch was that the information we were giving about shipping was wrong. Upon ordering the website said Fed Ex by a specific date. That turned out to be the date a local delivery company received the product at their warehouse, so it took a few days after that for them to contact me to schedule definitely delivery at my house.
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