Trying to contact them regarding purchasing a bathroom vanity. Service email came back undeliverable and sales email is never answered. I tried contacting them through website and no reply. Phone nu... Toon meer
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I ordered a shower insert. First delivery came with a dented piece. I contacted customer service, and they quickly sent two replacements. Both arrived dented and broken. I contacted customer service a... Toon meer
We're doing renovations, ordered a sink which unfortunately wasn't workable. The service was fine, delivery fairly prompt however return policy is lousy. Restocking fee was over $100. Don't think I'll... Toon meer
Less then one star would be appropriate. Zero customer service, or nonexistent, no response to e-mails, phone service is ridiculous, in fact the number provided states a different company on an autom... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
MainFaucet.com provides a selection of thousands of faucets and fixtures from which you can choose the perfect combinations for your kitchen or bathroom without having to physically visit any stores. In addition to huge inventory,prices are low and offer exceptional customer service to give an outstanding online shopping experience.
Contactgegevens
404 West Powell Lane, Suite 102, 78753, Austin, Verenigde Staten
- 1-877-203-3858
- support@mainfaucet.com
- www.mainfaucet.com
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They worked out great for us
We ordered a full vanity/mirror/faucet set. Everything came without any issues. The product was delivered by a specialty shipping company who took very good care in delivering the product. Once they put it in my garage, they cut the plastic off of the box surrounding the vanity for us. They were very polite and nice. They even called us to verify when to deliver the product. We were very happy with the service received. Also, the product was as expected for the most part.
Great company
I bought frameless show doors. The service was great, product came quickly and undamaged. I called Support to ask if they could recommend an installer for the doors.
It would be a fantastic service if the could also recommend service providers and installers for customers who buy their products.
Great results
I had an initial problem with shipping. Once MainFaucet figured out the problem they shipped my item to me overnight. Overall, a good experience.
Great product,great price,great service!!!
Ordered Ruvato sink because of price and within the week it was delivered.It was packaged as good as I have ever seen.It looks great installed!
Fantastic Service
Our Ruvati sink and faucet combo not only exceeded our expectations, but the customer service provided by MainFaucet was superb!
Special thanks to Faz!
Shopping and delivery were excellent, but what about the back of the linen cabinet?
Website and purchasing was great. I loved that it came right to my house. Also loved that the cabinet was solid oak. However, I was shocked that there was no back on the cabinet behind the drawer section. For almost $500, I thought it would have been better made. Even it there was just a thinner piece covering that area.
what was offered is what we received
the sink fit our client needs well, arrived on time, installed without any complications, good instruction sheet, the unit was well packed, good value for the $$
I love it, it is beautiful
The faucet looks great and is super. The pull down spray works great and goes back into the tubing very smoothly. Have received many compliments. Would buy the same product again.
THANKS 1,000,000!!
Where to begin? Our order came on time, all pieces, in great shape, and looking better than any picture could be. Our sink is now installed, and when I called about a protective coating, the granite people knew the sink line and said it was a "good one," and did not need a coating. That's good news.
I enjoyed talking with all of the reps on the phone when I had questions, and they were very helpful.
I wouldn't hesitate to recommend the company and use them again someday.
High Quality, Quick Delivery
I ordered a Cavaliere oven hood and couldn't be happier. Main Faucet was quick & easy to order from. I am still confused why I paid $900+ and the packing slip said $600+
Wow ! What an incredible service !!! Thank you !
Great delivery, great produce and great after sale service for installation !
Thank you very much
Worst post-purchase service, take your own risk!
We had a terrible experience with this company after we bought a toilet from them. The toilet came broken (a big piece of toilet back falling off right out of the box), contacted the company, they asked us to pay the shipping back PLUS 15% restocking fee which totaled to be about the same price as the price of the toilet!! What kind of company will ask customers to pay for broken item PLUS restocking fee when they can't resell the product and they are probably reimbursed from the shipping company for the price of the toilet? After disagreeing to pay such fees for receiving a broken toilet, they simply stopped responding and we're stuck with a paid broken toilet. If you don't want to end up in a situation like ours, don't order anything from them. This company seems to only care about their loss but not customer's. Take your own risk purchasing with them.
Great speedy service
As I said great, fast service. Knowledgeable, helpful people. I would buy from them again!
EXCELLENT SUPERIOR A+ CUSTOMER SERVICE
MAIN FAUCET DELIVERY MY PRODUCT IN A TIMELY FASION AND WAS EXTREMELY HELPFUL WITH MY PURCHASE, COMMUNICATING AND ANSWERING ALL QUESTION I HAD. I WOULD DEFIANTLY PURCHASE A PRODUCT FROM THEM AGAIN
Bad all around
I ordered because it said it was in stock. It never was until way too late.
great to deal with ,efficient reliable and cost effective
love the product
The vanity arrived chipped and it took emailing back and forth to get a new drawer that will take 6-8 weeks.
Whenever ordering a large vanity it's better to go to a plumbing supply or home center because if there is any problem you can return it.
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