MAMEDICA Reviews 

1.878
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I’ve been with Mamedica now for almost two years. My onboard experience was difficult because of poor communication between them and my GP. Once sorted I’ve had a pretty good customer and patien... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve been with mamedica for a year now, I’ve just had my 3rd appointment with dr Thomas Bourinaris and I’d just like to say how pleased I am with my treatment plan and how much information and help I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Spoke to Yousef today he was so helpful after many weeks of resolving my medical paperwork he onboarded me, I have my appointment on Monday, so happy for this, Mamedica are so helpful and make the pro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I spoke with Adam today over multiple issues I needed to resolve I fired them all at poor Adam in close succession, its a crohn's thing brain fog ,but Adam dealt with every issue and gave me some ver... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Medische kliniek
  2. ook in
  3. Apotheek
  4. Coffeeshop
  5. Kliniek voor pijnbestrijding
  6. Medisch centrum

Geschreven door het bedrijf

Mamedica is a private clinic with a linked pharmacy offering the biggest range of cannabis-based prescriptions for patients. To become a patient, check your eligibility here: https://www.mamedica.co.uk/check-your-eligibility/


Contactgegevens

Houd rekening met het volgende

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(1.878)

535 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

great service by Nicola Wiseman as…

great service by Nicola Wiseman as usual,... lovely lady

30 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you for taking the time to share your feedback.

We are delighted to hear that you received such great service from Nicola Wiseman. It is wonderful to know that she continues to provide such a positive experience.

Thank you again for your lovely feedback.

Beoordeeld met 5 van de 5 sterren

I gained a call within 24 hours of…

I gained a call within 24 hours of creating an account online which I found unexpected but brilliant. The person already had my medical records and was able to make me feel comfortable easily. An appointment was easily made to speak to a specialist who knows about my condition and the person who created the appointment was comfortably able to answer the questions that I did ask.

30 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you for taking the time to share your feedback.

We are pleased to hear that you received a call within 24 hours of creating your account and that you found the process quick and helpful.

It is great to know that having access to your medical records helped our team support you and make you feel comfortable. We are also glad that we were able to arrange an appointment with a specialist who understands your condition and answer your questions.

Thank you again for your kind words. We really appreciate your feedback and wish you all the best with your ongoing care.

Beoordeeld met 5 van de 5 sterren

5 stars! Excellent patient care and very helpful support

I had a small issue with the device I received, and the team acted incredibly fast and professionally. They understood my needs right away, answered every question clearly, and sent the correct battery at no extra cost — same day dispatch for next‑day delivery.

Everyone I spoke to was kind, respectful, and truly cared about making sure I have everything I need for my treatment. This is how medical support should be: fast, honest, and always putting the patient first. I feel safe and well looked after here. Highly recommended!

29 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you for your kind feedback.

We are sorry there was an issue with your device, but we are glad our team could sort it out quickly and send you the correct battery.

It is great to hear that you felt supported and well looked after.
Thank you for your recommendation, and we wish you all the best with your treatment.

Beoordeeld met 5 van de 5 sterren

Just joined MAMEDICA

Just joined MAMEDICA. I have to say there customer service has been brilliant so far. Very understanding of my condition which I really appreciate. Highly recommended.

28 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you for your kind feedback.

We are happy to hear you've had a good experience with our customer service and that you felt understood and supported.

Thank you for your recommendation. We wish you all the best with your treatment

Beoordeeld met 5 van de 5 sterren

This is the clinic you need to pick

I looked at many clinics worrying about cost as im on benefits because of my health and mamedica is the only one that does the access scheme for people on benefits and trust me its so affordable this way. I have had 100 questions via email that a lovely young lady called lily helped me with and was so fast to respond and so patient. Ive now got my first appointment booked and im really looking forward to it. I highly recommend mamedica to any1 who is suffering and has lost hope in the nhs. Thank you 2u all at mamedica

29 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you for your kind words and for sharing your experience.

We are so pleased to hear that Lily was able to answer your questions and make the process easier for you.

We are glad you have booked your first appointment and hope it goes well. Thank you for recommending Mamedica to others – it really means a lot to us.

We wish you all the best with your treatment..

Beoordeeld met 5 van de 5 sterren

Thank you Nichola and team

Thank you Nichola and team
Really helpful and friendly
Been with Mamedica 2 years
Would recommend to anyone ✌️

28 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you for your kind feedback. We are so pleased to hear that you have found Nicola and the team helpful and friendly.

It means a lot to know you have been with Mamedica for the past two years, and we are especially grateful for your recommendation.

Thank you for your continued support, and we wish you all the best with your treatment.

Beoordeeld met 5 van de 5 sterren

One of my orders went out of stock but…

One of my orders went out of stock but Nicola at patient support was really helpful and I got my replacement item the next day

27 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you for taking the time to share your feedback. We're sorry that one of your items was out of stock, but we're delighted to hear that Nicola was able to help and arrange a suitable replacement so quickly. She will greatly appreciated your lovely comment.

Thank you for choosing Mamedica, and we wish you all the best with your treatment.

Beoordeeld met 4 van de 5 sterren

Lily was super helpful

Lily was super helpful, walked me through every step with ease, answering all questions I had. Very polite and professional.
Would highly recommend

28 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you for your kind review.

We are so pleased to hear that Lily was able to guide you through the process, answer your questions, and provide helpful and professional support.

Thank you for your recommendation.

Beoordeeld met 5 van de 5 sterren

All good service and correspondence

All good service and correspondence, helpful people just a call away if needed A+

27 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you for your kind review.

We are glad to hear you've had a good experience with our service and found our team helpful whenever you've needed us.

Thank you for your support, and we wish you all the best with your treatment.

Beoordeeld met 5 van de 5 sterren

I rang MaMedica to see ask for tracking…

I rang MaMedica to see ask for tracking with my medication, Nicola said she would do her best and her best she did. Within an hour I had tracking and knew exactly when my medication was coming, thanks Nicola for being so lovely!

27 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you for your kind review.

We are so pleased to hear that Nicola was able to help you with your tracking request and kept you updated so quickly.

Thank you for your support.

Beoordeeld met 5 van de 5 sterren

The girl that helped me I think was…

The girl that helped me I think was called lyla she was great very helpful and friendly and fast

27 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you for your kind review.

We are so pleased to hear that the staff was helpful, friendly, and efficient support.

Thank you for your support.

Beoordeeld met 5 van de 5 sterren

Outstanding Service and great pharmacy.

Have been with Mamedica for 6 months now. They are brilliant. The customer service and pharmacy assistants are excellent. The on boarding team also vey helpful. (I had problems with other well named pharmacies. No issues for Mamedica staff or doctors!) Recently I asked if I could receive a weekend delivery for a good reason. The pharmacy assistant rushed my paid prescription through also updated me at each stage. Thanks so much!

24 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you so much for your kind words and for taking the time to share your experience.

We are delighted to hear that you've had a positive experience with our customer service, pharmacy, onboarding team, and clinicians. It's especially pleasing to know that we were able to arrange your weekend delivery and keep you updated throughout the process.

Your feedback means a great deal to the team. Thank you for choosing Mamedica, and we look forward to continuing to support you.

Beoordeeld met 5 van de 5 sterren

Nicola was amazing as always with any…

Nicola was amazing as always with any issues I have. I have been a patient for many ver two years never had any issues.

23 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you so much for your kind words and for taking the time to leave us such a lovely review.

We are delighted to hear that Nicola has continued to provide you with such excellent support.

Thank you for placing your trust in us over the past two years. We are grateful to have supported you throughout your journey and look forward to continuing to provide you with the best possible care.

Beoordeeld met 5 van de 5 sterren

Lovely person splained everything to me…

Lovely person splained everything to me on the phone and I've got a quick appointment for the next step

23 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you for your lovely review. We are so pleased to hear that you had a positive experience and that our team took the time to explain everything clearly.

It' i great to know your next appointment was arranged promptly. We appreciate your feedback and look forward to continuing to support you.

Beoordeeld met 5 van de 5 sterren

Nicola has been an absoulte angel great…

Nicola has been an absoulte angel great service extremely reliable support

22 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you for your kind feedback. We are delighted to hear that Nicola provided such reliable and supportive service.

Nicola will really appreciate you taking the time to recognise her support and are pleased to know you had such a positive experience.

Beoordeeld met 5 van de 5 sterren
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Antwoord van MAMEDICA

Thank you for your lovely feedback. We are really pleased to hear that your experience with Mamedica has been positive so far.

We are glad our team has been able to make the process straightforward and provide the support you needed. Your kind words mean a lot to us, and we appreciate you taking the time to share them.

Beoordeeld met 5 van de 5 sterren

Really helpful knowledgeable and…

Really helpful knowledgeable and patient with me, understood my needs and helped accordingly. Always answered when I called and regular checkups to ensure your in the right medication cant fault.

22 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you for taking the time to share your feedback. We are so pleased to hear that you have felt supported and well looked after by our team.

It is wonderful to know that our staff have been able to provide clear guidance, answer your questions, and ensure you receive the right level of care throughout your treatment. We truly appreciate your kind words and are grateful for your trust in Mamedica.

Beoordeeld met 4 van de 5 sterren

Clear help and advice through the sign…

Clear help and advice through the sign up process. Consulting arranged with a week.

21 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you for your feedback. We are pleased to hear that you found the sign-up process clear and that our team was able to provide helpful advice and support along the way.

We are also glad that your consultation was arranged promptly and that you had a positive experience getting started with Mamedica. We appreciate you taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, extremely helpful staff. Always a fast and discrete delivery. Nicola in particular has gone above and beyond to help put my mind at ease with dispatch etc.

20 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you for taking the time to share your kind feedback with us.

We are pleased to hear that you have had a positive experience with our service and that our team has been able to provide the support and reassurance you needed. We will share your lovely comments with Nicola, who will be happy to know that her help has been appreciated.

Providing a fast, discreet, and supportive service is very important to us, and we appreciate you recognising the efforts of our team.

Thank you again for your feedback and for choosing Mamedica.

Beoordeeld met 5 van de 5 sterren

3 years now

3 years now, you guys have been superb for the past 3 years, from the Dr's to the support staff, you guys have always been helpful, understanding and patient with me and my partner.

At 61 years of age I never thought this medicine would be so good, for me it most certainly is, as a Clinic you've helped me in ways I never expected.

A big Thank You for all your help and advice from everyone I've come into contact with at MaMedica Clinic, its been positive this last 3 years, may it continue for the future to come 👏🌱🙏.

I highly recommend MaMedica Clinic.

20 juli 2026
Review zonder uitnodiging
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Antwoord van MAMEDICA

Thank you so much for taking the time to leave such a thoughtful and encouraging message.

We are incredibly grateful for your kind words and for the trust you have placed in Mamedica over the past three years. It is wonderful to hear that you have felt supported by our doctors and wider team, and that our care, guidance, and understanding have had such a positive impact on you and your partner.

Feedback like this means a great deal to everyone at the clinic. We are proud to support our patients throughout their treatment journey, and we will be sure to share your lovely comments with the team members who have supported you along the way.

Thank you again for your recommendation and for allowing us to be part of your journey. We look forward to continuing to provide you with the support and care you need in the future.

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