Purchased a MJ watch a little over a year ago, had watched replaced due to faulty movement, wore the watch 3 times after and the movement failed again. emailed a lady called Lauren, at MJ support, to... Toon meer
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Lees wat reviewers zeggen
Amazing watch. Looks far more expensive than it is, choice of a very nicely made bracelet and a rubber/silicon strap colour matched to the face with all the necessary tools to swap and adjust straps.... Toon meer
Bedrijf heeft geantwoord
I have owned Tutor, Tag and Brietling watches. The Maughan Jones watches are brilliant, feel and look great! I’m really glad I bought 4 different versions! I purchased on 29th Dec and arrived around 9... Toon meer
Bedrijf heeft geantwoord
Extremely pleased with the purchase, as an owner of an IWC, a Rolex and two Omegas amongst others, Iam more than happy with this on my wrist. Accompanying box was very handsome and included a rubber... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Maughan Jones is an affordable luxury watch brand for your everyday essential style. Designed in London, worn worldwide. At Maughan Jones, we’re passionate about crafting high-quality watches that don’t come with a luxury price tag. Founded by Ben Maughan and Sam Jones, we believe everyone should have access to stylish, reliable timepieces that reflect the best in design and precision. Our commitment to excellence is at the heart of everything we do, from the materials we choose to the meticulous craftsmanship that goes into each watch. With Maughan Jones, you're getting more than just an affordable watch—you're getting a piece of refined elegance that stands the test of time.
Contactgegevens
38, 29 Stodman Street, NG24 1AW, Newark, Verenigd Koninkrijk
- support@maughanjones.com
- www.maughanjones.com
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No update on delivery
No update on delivery still waiting to hear it only heard that ups going to be receiving it but heard nothing yet

Antwoord van Maughan Jones
Surprising package at an unbeatable price
The watch that came was well packaged. Had plastic stickers over the glass and stainless steel. It was all branded and came with an extra strap that matched the dial colour, a strap removal tool and separate link removal tool and cleaning cloth.
The watch itself is sturdy but a little heavy so definitely for a male thicker wrist.
All in all though, I was surprised at the quality I received which I also got with discounts. You simply cannot complain when you receive a stainless steel automatic watch, accessories, extra strap in a presentation box for less than £90!!!!
A different watch to add to a humble collection.

Antwoord van Maughan Jones
Disappointing Customer Service Experience
I placed an order with Maughan Jones and completed the payment, but I never received an order confirmation or any update. I checked my inbox and spam folder multiple times, but there was nothing.
I contacted customer support by email to ask about my order, however I did not receive any response. After waiting, I had to send a follow-up email, which is very frustrating as a customer—especially when payment has already been taken.
The lack of communication and delayed response has caused unnecessary stress and concern. A simple confirmation or update would have made a big difference.
I hope Maughan Jones improves their customer care and communication, as this experience has been disappointing.

Antwoord van Maughan Jones
Luminex (orange strap) AWESOME
Just received my Luminex (orange strap) within 24 hours of ordering via UPS courier !! This is a fantastic watch and I love it. Great quality and style, beautiful box and well packaged. I popped it into Timpsons who kindly changed the strap from metal to the orange rubber strap as I was passing and they commented on what a nice watch. I'm sure I could have changed the strap but I didn't want to mess about with it. Extremely happy customer with my Christmas present to myself !! Let's hope it keeps great time and lasts a while. Many thanks, an actual brilliant buying experience which is hard to come by these days.

Antwoord van Maughan Jones
Very good communication watch looks…
Very good communication watch looks good but unfortunately the timekeeping is very poor it gains 20 minutes in about 12 hours

Antwoord van Maughan Jones
Maughan jones watches
The quality of this watch brand for the price is in comprehensible. It looks and feels like a any high end watch - and it has a sound automotic movement.

Antwoord van Maughan Jones
Superb affordable quality
Superb affordable quality, I Purchased a Luminex Slate Grey, It’s a beautiful yet simple design proportioned and weighted nicely a lovely watch to wear and its a great time keeper, I was so impressed I purchased another Luminex orange & Black 2 weeks later along with a lovely Luna Pearl Steel for my wife, delivery was quick with regular tracking updates the packaging faultless presented in a good quality presentation box, my only criticism was the plastic link remover provided could be improved to provide a quality metal version reflecting the watch’s superb quality 🤷🏻♂️

Antwoord van Maughan Jones
Spectra Pro - Recommended!
I bought the Spectra Pro, stainless steel case with white rubber strap. Delivery was speedy and the packaging was excellent. The watch was very well protected. It came in a big padded box which included a strap adjustment tool and a cleaning cloth.
The watch itself is fantastic. It look really high-end and so far feels it too. It's comfortable to wear and aesthetically pleasing. I collect watches and this is a great addition.

Antwoord van Maughan Jones
Great watch
Great watch! Feel solid and looks like a result expensive classic watch! No problem so far!

Antwoord van Maughan Jones
Order not received
I ordered a watch more than two weeks ago and it was not shipped properly. The watch is stuck at customs and I have not received a response from the sender despite contacting them. Anyone who sends a watch should also take care of the bureaucracy involved with customs. At least, the sender could send a friendly email saying, ‘Hey, don't worry, your order will arrive soon.’

Antwoord van Maughan Jones

Antwoord van Maughan Jones
Delivery super fast
Delivery super fast, I'm awaiting a reply to assistance i sent Saturday to the support email . Did receive a reply and a replacement strap to assist me very helpful and quality of watch is amazing.

Antwoord van Maughan Jones
Extremely happy with the watch…
Extremely happy with the watch purchases!!
My partner and I bought Spectra Pro two watches and Apex. Love all three of the Watches, we have had so many compliments about them and they are just absolutely gorgeous. The mechanism the look the functionality, the absolute luxury of the Watches.
Additionally, the customer service has been exceptional. Not only that they shipped the watches fast and you get them on time. I’ve asked them to send extra links for the watch bracelet and I received them the day after contacting customer service. They go above and beyond I could not recommend them more..
The watches look so luxurious and we have been asked on multiple occasions what luxury watch make is this?

Antwoord van Maughan Jones

Antwoord van Maughan Jones
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