McCarthy & Stone Reviews 

5.329
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

My wife & myself are moving to a McCarthy Stone retirement Apartment, They have been Wonderful & very helpful. We must mention a lady who has dealt with us from day one, Brooke Amos, Nothing has been... Toon meer

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Beoordeeld met 5 van de 5 sterren

We lived at Broadfield Court in Manchester for nearly ten years before our move to Scotland. The experience was always positive. The Estate Manager Debbie Christopher ran the place very well indeed an... Toon meer

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Beoordeeld met 5 van de 5 sterren

Just wanted to say how awesome our house manager Kadenia is in carrying out and sorting anything out for us residents. We have lived here for the past 18 months and nothing is too much trouble and her... Toon meer

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Beoordeeld met 5 van de 5 sterren

Really have to thank everyone at Holly Place in Cobham especially House Manager John who assisted my Mum recently after she had a fall . Its very reassuring knowing my Mum lives in a caring and sup... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huizenbouwer
  2. ook in
  3. Aannemersbedrijf
  4. Bejaardentehuis
  5. Eigendomsbeheerder
  6. Makelaars
  7. Woongemeenschap voor gepensioneerden

Geschreven door het bedrijf

We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.

Geschreven door het bedrijf

Moving Made Easier
Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
Try It Before You Buy
This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
Retirement Properties for Sale or Rent
McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

5K reviews

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4,7

Alle reviews

(5.329)

1.597 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Hilltree Court

My mum has lived in Hilltree Court for over a year now and quite frankly the peace of mind we have now is unquantifiable, knowing how well she is looked after. There is such a lovely atmosphere with both staff and residents alike. The manager Claire, with Madge & the rest of the staff really care & go the extra mile to ensure all the residents are taken care of & included. All the common areas are spotless & the quality of the food in the restaurant is fabulous. Highly recommend

30 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Jackie

Thank you for taking the time to share such a wonderful review. We are delighted to hear that your mum is enjoying living at Hilltree Court and that the move has brought you and your family such valuable peace of mind.

It is especially pleasing to hear your kind words about Claire, Madge and the wider team. Creating a warm, caring and inclusive community is at the heart of what we do, and your recognition of the way our colleagues go the extra mile to support residents will mean a great deal to them.

We are also pleased that your mum is enjoying the friendly atmosphere, the high standards of cleanliness throughout the development, and the quality of the food served in the restaurant. It is wonderful to know that these aspects have helped to make Hilltree Court a home.

Thank you once again for your recommendation and for choosing Hilltree Court. We wish your mum many more happy years as part of the community.

Many Thanks
The McCarthy & Stone team

Beoordeeld met 5 van de 5 sterren

Roman Court Middlewich

Roman Court Middlewich is a a very friendly and warm development. The residents are super friendly and the development is run by a very organised Manager. Every time I visit I am so impressed by the quality of the surroundings and the events and activities that are available to residents.

30 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Mandy,

Thank you for sharing your positive experience of visiting Roman Court, a McCarthy & Stone development. Our teams strive to deliver excellent service and it was very thoughtful of you to mention Joanne and the residents there. We will ensure Joanne receives a copy of your review.

Many thanks again,

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Hilltree court - peace of mind

This was a life changing move very frightening but the kindness of all staff made it that little bit easier

30 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Ms Coventry,

Thank you for sharing your positive experience of living at Hilltree Court. It is truly heartening to hear that Claire, the Estate Manager and all of the team at the development, have made such a meaningful impact. Our teams are committed to delivering exceptional service, and your thoughtful review highlights the difference they have made. We will ensure they receive a copy of your kind words.

Many thanks once again,

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Thank you so much to Jake Jervis who…

Thank you so much to Jake Jervis who made the move so much smoother and pleasanter. Jake was always polite, helpful and went the extra mile.

25 juni 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear C S

Thank you for taking the time to leave this review. We are delighted to hear that the purchase of your new home was a smooth experience. Our teams take great pride in delivering outstanding services and it’s always wonderful to receive such positive feedback. We will ensure that our colleague, Jake, reads your review; they will be thrilled to receive it.

We wish you many happy years in your home.

Many thanks again,

The McCarthy & Stone Team

Beoordeeld met 4 van de 5 sterren

Love living in our apartment best move…

Love living in our apartment best move we ever made,only one annoying thing is they are going with the times..eg EVCharging keep being refused installation of A ev charging point even if I pay for installation,yes on new build they are now doing please get with the times..very annoying..

30 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear customerPaul

Thank you for taking the time to share your feedback. We are delighted to hear that you love living in your apartment and that it has been the best move you've ever made. It's wonderful to know that you're enjoying your home and your experience with us.

We also appreciate you raising your views regarding the installation of EV charging points within existing developments. We understand how important this is becoming for many homeowners and residents, and we recognise your frustration that this may not have been possible at your development.

Your feedback is valuable, and we will ensure that your comments are shared with the relevant teams as part of our ongoing review of services and facilities across our developments.

Thank you again for your review and for taking the time to provide both your positive feedback and constructive comments. We wish you many more happy years in your apartment.

Many thanks,
The McCarthy & Stone team

Beoordeeld met 5 van de 5 sterren

Hilltree court

Everyone looks after me very kindly here, staff are very kind everything very comfortable and homely made to feel very welcome the best decision I made.

30 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Ms Housten

Thank you for sharing your positive experience of living at Hilltree Court. It’s wonderful to hear that the team have been so supportive and welcoming. Our teams work hard to deliver excellent service, and it was very thoughtful of you to leave this review about the positive difference they have made. We will ensure they receive a copy of your review.

We’re also delighted to hear that you’re enjoying life in the community. Your kind words will mean a great deal to our colleagues, and your feedback truly brightens our day.

Many thanks again for taking the time to share your review.

The McCarthy & Stone Team.

Beoordeeld met 4 van de 5 sterren

Satisfied purchaser

The whole process went very much as Jake intimated on my initial enquiry. He was at hand to answer any queries I had during this period, to eventual handover. A very satisfied purchaser. 👍

1 mei 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Mr Reidy,

Thank you for taking the time to leave this review. We are delighted to hear that the purchase of your new home was a smooth experience. Our teams take great pride in delivering outstanding services and it’s always wonderful to receive such positive feedback. We will ensure that our colleague, Jake, reads your review; they will be thrilled to receive it.

Many thanks again,

The McCarthy & Stone Team

Beoordeeld met 3 van de 5 sterren

Hilltree court

I feel a welcome pack for new homeowners would be helpful, more information about meetings etc care staff are excellent I would like to see the same staff there all the time.

30 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Ian

Thank you for taking the time to share your feedback. We are pleased to hear that you find the care staff excellent at Hilltree Court and that they have made a positive difference to your experience. Providing a supportive and caring environment is incredibly important to us.

We also appreciate your suggestions regarding a welcome pack for new homeowners and providing more information about meetings and community activities. Feedback like yours helps us identify ways we can improve the experience for residents and homeowners joining our developments.

We understand the value of seeing familiar faces and recognise how important continuity of staff can be in building trust and strong relationships. Thank you again for sharing your thoughts, and we wish you all the very best for the future.

Kind Regards

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

The care that my wife and myself…

The care that my wife and myself receive at John Percyvale court Macclesfield is exceptional, especially from Sharon the Care Manager and all her team , they are always on hand to help us whenever we need , we have been here for nearly 3 years and have had to increase the care my wife receives and this has been very easy to do with the help of Sharon, I have nothing but praise for the team here
They are always asking how I am aswell and making sure I am ok as the main carer for my wife who has Alzheimer’s .
There is always plenty of different activities arranged for us to socialise with the other residents , which is good as otherwise it can be quite isolating

30 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Victor

Thank you for taking the time to share your review. We are delighted to hear that you and your wife have had such a positive experience at John Percyvale Court a McCarthy & Stone development in Macclesfield.

It's wonderful to know that Sharon, our Care Manager, and the wider care team have provided exceptional support, particularly as your wife's care needs have changed over time. We understand how important it is for care services to adapt smoothly, and we're pleased that Sharon has been able to make this process as straightforward as possible for you both.

We are also especially touched to hear how the team supports you in your role as your wife's main carer. Looking after a loved one with Alzheimer's can be challenging, and it's reassuring to know that our colleagues take the time to check in on your wellbeing too.
Your kind words will mean a great deal to Sharon and the entire team, and we will be sure to pass on your lovely feedback.

Kind Regards

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Eadhelm Court in Edenbridge is a lovely…

Eadhelm Court in Edenbridge is a lovely development. Well run, friendly and welcoming. The flats are nicely appointed and the build quality is high. The development manager Debs is fantastic and a joy to deal with.

30 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Good afternoon

Thank you for your review of Eadhelm Court a McCarthy & Stone development in Edenbridge. We are delighted to hear that you find the development to be such a friendly, welcoming, and well-maintained community, and that you are pleased with the quality of the apartments.

It's especially lovely to hear your kind words about the House Manager Debs. She will be thrilled to hear that her efforts have made such a difference to your experience.

Kind Regards

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Any issues are speedily resolved by the…

Any issues are speedily resolved by the new House Manager very happy

30 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Good afternoon

Thank you for taking the time to leave your feedback.

To help us pass on your feedback, would you mind letting us know which development you are referring to?
Thank you again for your kind review. We look forward to hearing from you

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Welcome Lou

I have been here 5 years have not regretted a moment. Recently got new manager Lou is pleasant working hard and helpful. Blake court Bridgwater. Somerset

30 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Thelma

Thank you for taking the time to leave your feedback regarding Blake Court a McCarthy & Stone development in Somerset.
We will ensure that the House Manager Lou sees your kind review.

Thank you again for your kind review.

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

The Sycamores, Kinross Overview

When my father moved into The Sycamores Apartments, Kinross, we thought there was a risk that he, after having his own property for all his life he would find it hard moving into a flat with other residents so close to him but he was exactly the opposite. It gave him a fresh outlook on life in his "twilight" years. He enjoyed the social events immensely that were put on regularly within The Sycamores, but it was also quiet enough that he could enjoy the peace and quiet within a very well managed and maintained apartment block. Each of the apartments are well set out to allow for easy and comfortable living. The gardens are also very well maintained by both residents and external contractors. He also enjoyed using the rooftop sun lounge to catch those elusive Scottish sun rays! The ability to be able to book the guest suite, at a nominal charge, to give our family somewhere to stay whilst visiting was also very handy.

29 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Graham

Thank you for taking the time to share your review. We are delighted to hear that your father settled so well into life at The Sycamores a McCarthy & Stone development in Kinross and that the move provided him with a renewed sense of community and enjoyment during his retirement years.

It's wonderful to know that he made the most of the social events, while still being able to enjoy the peace and comfort of his own apartment. We are also pleased that the development's facilities, including the guest suite and rooftop sun lounge, helped make visits from family more convenient and enjoyable.

Our teams work hard to ensure our developments are welcoming, well-maintained places to live, so it's especially rewarding to hear your kind comments about the apartment design, gardens, and overall environment.

Kind Regards

The McCarthy & Stone Team

Beoordeeld met 4 van de 5 sterren

Excellent Guest suite

We recently visited a friend of ours in the Lichfield McCarthy and Stone and stayed in the guest suite. The room was a reasonable size, clean and comfortable. it represented great value. We were made very welcome by the staff and the breakfast was excellent, good quality and freshly cooked. The facility is in a perfect location close to Lichfield centre.

5 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Denis

Thank you for taking the time to leave such lovely feedback about our Lichfield development. We are delighted to hear that you enjoyed your stay.

To help us pass on your feedback and ensure the team sees your review, would you mind letting us know which development you are referring to?

Thank you again for your kind review. We look forward to hearing from you

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

I would like to say how great our house…

I would like to say how great our house manager Nicola is at Haworth court Chorley, she arranged a lovely afternoon tea for all the residents last week which we all really enjoyed, she is a real asset to our development, she goes above and beyond her duties to be of help it all the residents

24 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Kathy

Thank you for taking the time to leave such a lovely review about Nicola. We are delighted to hear that you enjoyed the afternoon tea and that Nicola's hard work, care and dedication made the event so special. It is always lovely to hear when our colleagues go above and beyond to support residents, and we will be sure to share your kind words with her.

To help us pass on your feedback and celebrate Nicola's excellent work, would you mind letting us know which development you are referring to?

Thank you again for your kind review. We look forward to hearing from you

Kind Regards

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

We are current owners at Holly Place in…

We are current owners at Holly Place in Cobham who, unfortunately, have only a basic knowledge of using computers. It was realised at the last minute that our Car Insurance and House Contents needed renewal urgently. Our Manager, Jon, came to our rescue and with extreme patience went through the whole process with us resulting in satisfying results and peace of mind for us both. We cannot speak too highly of the help he gave us and must add that this was in his own time as he stayed long after he was due to finish his working hours. He is always extremely helpful but on this occasion his assistance was exceptional.

15 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Mrs Teasdale

Thank you for taking the time to share your feedback about the House Manager Jon at Holly Place a McCarthy & Stone development in Cobham. We are pleased to hear about the exceptional support he provided when you needed assistance with your insurance renewals.

We understand how stressful it can be when important matters become urgent, and it's heartwarming to know that Jon was able to step in, guide you through the process with patience and care, and help achieve a positive outcome.

We will be sure to share your lovely feedback with him and his management team, as we know it will mean a great deal.

Kind Regards

The McCarthy & Stone Team

Beoordeeld met 4 van de 5 sterren

Worth the money!

Moved to Cherrett Court ,Ferndown so pleased I did. Location good, accomodation great and caring staff. Maintenance pricy but you get a lot for your money including reasonable good lunches whenever you want.

29 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Good afternoon

Thank you for taking the time to share your experience. We are delighted to hear that you are so pleased with your move to Cherrett Court a McCarthy & Stone development in Ferndown and that you are enjoying both the accommodation and the convenient location.

It is lovely to know that our caring team has helped make you feel at home, and that you are making the most of the services and facilities available, including the lunches on offer.

Thank you again for your review, and we wish you many happy years at Cherrett Court.

Kind Regards

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Farnham House in Quorn is a great…

Farnham House in Quorn is a great purpose build property, with a well maintained garden. Location is good with local shops and frequent bus service. Shirley the manager is very helpful & knowledgeable. My father is very happy he moved there.

29 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Abi

Thank you for taking the time to share your positive experience at Farnham House a McCarthy & Stone development in Quorn.

We are delighted to hear that your father is so happy in his new home and that he is enjoying both the beautiful surroundings and convenient location. It is lovely to hear your kind comments about the House Manager Shirley. We are sure she will be pleased to receive your feedback.

Thank you again for your recommendation, and we wish your father many happy years at Farnham House.

Kind Regards

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Super welcome at Middlewich McCarthy Stone

Mum has been made to feel super welcome. Jo has made the transition in McCarthy Stone so easy. Welcome coffee morning on top of a full induction really made the family confident Mum was going to be safe. Mum really enjoys the freedom, whilst having the confidence she is safe.

Jo with the residents committee ensure there is always something going on, lots of activities. You will never feel lonely, too much going on.

I'm planning on living here when I retire, perfect spot to relax during retirement.

1 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Good afternoon

To help us share your kind comments with the correct team, please could you update your review to include the name of the McCarthy & Stone development you refer too?
We would love to ensure your feedback reaches those who have helped make your mums life so enjoyable.

Kind Regards

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

I stayed in the guest suite at…

I stayed in the guest suite at Charlotte Court last week the room was very comfortable. Susan the house manager welcomed me on my arrival and showed me around. The whole time I was there Susan was always around to help me with any queries . She was very friendly and welcoming
.

21 september 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Ann

Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed your stay in the guest suite at Charlotte Court a McCarthy & Stone development in Southport and found the accommodation comfortable.

It is lovely to hear your kind words about the House Manager Susan. We will ensure your feedback is shared with her, as we know it will mean a great deal.
Thank you again for your review, and we hope to welcome you back to Charlotte Court in the future.

Kind Regards

The McCarthy & Stone Team

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