My wife & myself are moving to a McCarthy Stone retirement Apartment, They have been Wonderful & very helpful. We must mention a lady who has dealt with us from day one, Brooke Amos, Nothing has been... Toon meer
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My wife & myself are moving to a McCarthy Stone retirement Apartment, They have been Wonderful & very helpful. We must mention a lady who has dealt with us from day one, Brooke Amos, Nothing has been... Toon meer
Bedrijf heeft geantwoord
We lived at Broadfield Court in Manchester for nearly ten years before our move to Scotland. The experience was always positive. The Estate Manager Debbie Christopher ran the place very well indeed an... Toon meer
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Just wanted to say how awesome our house manager Kadenia is in carrying out and sorting anything out for us residents. We have lived here for the past 18 months and nothing is too much trouble and her... Toon meer
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Really have to thank everyone at Holly Place in Cobham especially House Manager John who assisted my Mum recently after she had a fall . Its very reassuring knowing my Mum lives in a caring and sup... Toon meer
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We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.
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100 Holdenhurst Road, BH8 8AL, Bournemouth, Verenigd Koninkrijk
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My parents lived at the Hampton Place Mc Carthy Stone Southampton SO15 5SB The house manager Maxine was exceptional she would always be available for any issues, efficient in her duties and felt like a friend we could trust. She went above and beyond with providing extra activities and always tried to accommodate for every need. The guest suite was always in immaculate condition for our family and friends and we would reccomended her as one of Mc Carthy Stone's best assets.
The Bowmans and extended family who were always welcomed

Antwoord van McCarthy & Stone
I have arranged to rent at Homestead Place. Everyone at McCarthy & Stone has been very helpful, especially Sam Grimbleby. Sam has been so helpful, friendly and efficient in helping in the process to move in. Sam definitely puts the wellbeing and happiness of the residents as her top priority and this is reflected by the positive way the other residents comment about her. Always being helpful and pragmatic in resolving any issues that arise.

Antwoord van McCarthy & Stone
We couldn’t recommend Hailes Green highly enough, and in particular Sarah, the House Manager.
Since Mum moved to Hailes Green, she has really thrived. It gives her the independence she values while giving us, as her family, the reassurance and peace of mind that she is safe, supported and not alone.
Sarah is always on hand to check in on Mum and is incredibly approachable and caring. Knowing that there is someone nearby who knows Mum and will notice if she needs a little extra support means so much to us.
The cord alarm system and the company of the other residents also give us huge peace of mind. Mum has a lovely sense of community around her, with lots of events, activities and outings, and it has been wonderful to see her enjoying life and becoming part of that community.
When Mum recently needed surgery, we were able to book the guest suite at Hailes Green so that we could stay close by and be available to her 24/7 while she recovered. Having that option made an incredibly stressful time much easier and meant we could support Mum without taking away her independence.
For us, Hailes Green offers the perfect balance — Mum can live independently and enjoy her own life, while we know she is surrounded by people, support and a caring community.
We are so grateful to Sarah for the reassurance she gives our family. Most importantly, we feel that we can trust that Mum is safe, happy, independent and cared for. ❤️

Antwoord van McCarthy & Stone
Fabulous weekend stay at Pavilion Court. The room is huge with lovely decor and facilities are great. Beds really comfy, TV if you get bored. Lovely aspect looking out in to garden. The compendium told me lots about the area and I fell in love with Felixstowe. Lovely sea front walks. The town has lots of independent shops. So lovely to see a greengrocer and ironmongers, two record shops and a Wimpy! (Which was lovely - real trip down memory lane). Plenty of really good places to eat and drink and everyone was so friendly. Only downside is to catch the WiFi you need to crouch by the door and phone signal you need to be by the window. Thank you for such a lovely stay. I will definitely be back.

Antwoord van McCarthy & Stone
My house manger Nick at Jameson Gate portobello, is very interested in us he helps with everything and is always interested in our best interests and ever cheery and obliging.
He is a wonderful house manger the best we ever had

Antwoord van McCarthy & Stone
Lyle Court
My husband and I came here 2.5 years ago, his comment on arrival was it looks like an hotel, so we settled in immediately. He died aged 95 about one year and four months later. Since then I have been quite happy with the service, the staff are very helpful.

Antwoord van McCarthy & Stone
We would like to say a huge thank you to Jake for the incredible support, kindness and dedication he showed us to our move into her new McCarthy & Stone apartment in Stratford upon Avon.
From the very beginning, Jake went above and beyond to make what was a very emotional and stressful process feel manageable. He genuinely cared about making sure we were happy and comfortable with our decision. He even arranged for us to come back so we could get a better understanding of life in a McCarthy & Stone community before making the move, which meant so much to us.
Jake also worked tirelessly behind the scenes, keeping the pressure on to ensure all the paperwork was completed in time so we could move exactly when we wanted to. His persistence, communication and determination made all the difference and helped everything come together when it mattered most.
Nothing was ever too much trouble. His warmth, compassion and professionalism gave us confidence and reassurance every step of the way during what could have been an overwhelming experience.
We truly can’t thank Jake enough for everything he did. He is an absolute credit to McCarthy & Stone, and we would wholeheartedly recommend him to anyone considering a move I have already made friends with some very nice mature resident's. I cannot speak too highly of the sympathetic house manager Fiona, Who has been very good giving us lots of advice and help in the totally new environment that we find ourselves in. I will in henceforth have no hesitation in seeking the help of this good lady.
I am therefore looking forward to the future in Romeo Place, Stratford

Antwoord van McCarthy & Stone
It’s always a pleasure staying in the guest suite when visiting my parents at Plas Elyrch Abergavenny. The accommodation is spotlessly clean, well appointed and comfortable. Candy the house manager does a great job looking after the complex.

Antwoord van McCarthy & Stone
The sales advisor, Toni Roberts, was extremely helpful at every stage of the process.
We were also referred to Aleks Clayton, the entitlements manager, by Toni, who was also very helpful. We hadn't realised that we would be able to obtain certain allowances. Both deserve our gratitude.

Antwoord van McCarthy & Stone
I received an unexpected phone call this morning and the caller was referring to the slow speed of my broadband of which I had no knowledge, and no previous complaint. I suspected it may be some sort of scam. I managed to signal to Kate who came to my assistance instantly. After hearing what he had to say Kate suggested that my daughter could phone my supplier to clarify the matter and politely terminated the call.
Kate's support was appreciated immensely.
Jeanette Horne
This review has originated from Merchants Gate, 69 Springkell Ave, Glasgow G41 4EB and House Manager's name is Kate Hodder

Antwoord van McCarthy & Stone
The guest suite was excellent - very clean, very comfortable & lots of lovely touches. Would highly recommend a stay here. The manager Jo is excellent too.

Antwoord van McCarthy & Stone
I would like to express my sincere gratitude to Julie for the exceptional support, care and kindness she has shown My Mother since her move into Portman Court.
Moving into assisted living is a significant life change, and from the very first day she has gone above and beyond to ensure My Mother felt welcome, comfortable and supported. Her warmth, compassion and genuine concern for residents are evident in everything she does.She has taken the time to get to know My Mother personally, helping her settle in and making what could have been an overwhelming experience feel much easier.
Nothing is too much trouble for her.She is approachable, professional and incredibly dedicated, always willing to go the extra mile to reassure both residents and their families.
While she is supported by an excellent team,it is her leadership, dedication and caring nature that truly set the tone for the community. We feel incredibly fortunate to have My Mother living in an environment managed by someone who clearly cares so deeply about wellbeing and happiness of those in her care.

Antwoord van McCarthy & Stone
Elizabeth at lonsdale house in Oakham is exceptional. she organises many events and goes above and beyond. its so good to know we have her input and guidance for us and also for my parents.

Antwoord van McCarthy & Stone
Excellent communication regarding our first meeting which resulted in my mother and father purchasing the property that they wanted and a very professional approach from the beginning of the conversation to the final stage. Thanks Jake for all of your help much appreciated the Silvester family!!

Antwoord van McCarthy & Stone
My mum moved into Hilltree Court, Giffnock, just over a year ago and has subsequently experienced a quick decline in her physical health and symptoms of dementia. The staff at Hilltree Court have been exceptional in proving care in a needs led, caring and supportive manner throughout. I have yet to meet a member of staff who is not kind, gentle, caring and professional in the care they provide to my mum. The much added bonus is the guest suite provided for visiting family. To Claire, Madge and all the crew, you are the best. I couldn’t wish for my mum to be anywhere but Hilltree Court. Thank you all..

Antwoord van McCarthy & Stone
I moved into Miller Place 4 months ago and am loving retirement living with McCarthy & Stone. Aimee our house manager is amazing. Always ensuring she gets answers for any queries. As residents, we are kept updated on matters that concern us. The other residents have made me feel extremely welcome and I love the fact that you can be involved in the community but still have your own space in your own apartment. I keep waiting for the feeling that I’m on holiday to wear off. Location is excellent with everything you need less than 5 mins walk (Drs, Chemist, Post Office, fish and chip shop, Italian deli and cafe, butchers, hairdressers and co-op). We also have an amazing cake shop 10 mins walk away

Antwoord van McCarthy & Stone
My mum has lived in Hilltree Court for over a year now and quite frankly the peace of mind we have now is unquantifiable, knowing how well she is looked after. There is such a lovely atmosphere with both staff and residents alike. The manager Claire, with Madge & the rest of the staff really care & go the extra mile to ensure all the residents are taken care of & included. All the common areas are spotless & the quality of the food in the restaurant is fabulous. Highly recommend

Antwoord van McCarthy & Stone
Roman Court Middlewich is a a very friendly and warm development. The residents are super friendly and the development is run by a very organised Manager. Every time I visit I am so impressed by the quality of the surroundings and the events and activities that are available to residents.

Antwoord van McCarthy & Stone
This was a life changing move very frightening but the kindness of all staff made it that little bit easier

Antwoord van McCarthy & Stone
Thank you so much to Jake Jervis who made the move so much smoother and pleasanter. Jake was always polite, helpful and went the extra mile.

Antwoord van McCarthy & Stone
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