McCarthy & Stone Reviews 

5.325
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

My wife & myself are moving to a McCarthy Stone retirement Apartment, They have been Wonderful & very helpful. We must mention a lady who has dealt with us from day one, Brooke Amos, Nothing has been... Toon meer

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Beoordeeld met 5 van de 5 sterren

We lived at Broadfield Court in Manchester for nearly ten years before our move to Scotland. The experience was always positive. The Estate Manager Debbie Christopher ran the place very well indeed an... Toon meer

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Beoordeeld met 5 van de 5 sterren

Just wanted to say how awesome our house manager Kadenia is in carrying out and sorting anything out for us residents. We have lived here for the past 18 months and nothing is too much trouble and her... Toon meer

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Beoordeeld met 5 van de 5 sterren

Really have to thank everyone at Holly Place in Cobham especially House Manager John who assisted my Mum recently after she had a fall . Its very reassuring knowing my Mum lives in a caring and sup... Toon meer

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Bedrijfsgegevens

  1. Huizenbouwer
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  5. Eigendomsbeheerder
  6. Makelaars
  7. Woongemeenschap voor gepensioneerden

Geschreven door het bedrijf

We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.

Geschreven door het bedrijf

Moving Made Easier
Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
Try It Before You Buy
This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
Retirement Properties for Sale or Rent
McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.

Contactgegevens

4,7

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4,7

Alle reviews

(5.325)

1.597 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

House Managing at its best

My parents lived at the Hampton Place Mc Carthy Stone Southampton SO15 5SB The house manager Maxine was exceptional she would always be available for any issues, efficient in her duties and felt like a friend we could trust. She went above and beyond with providing extra activities and always tried to accommodate for every need. The guest suite was always in immaculate condition for our family and friends and we would reccomended her as one of Mc Carthy Stone's best assets.
The Bowmans and extended family who were always welcomed

14 september 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear Sarah,

Thank you for taking the time to share your feedback.

We're delighted to hear how highly you regarded your House Manager and the positive impact she had on both homeowners and their families. It’s wonderful to know that her support, dedication and willingness to go the extra mile helped create such a welcoming environment and made a real difference to your experience.

We're also pleased to hear your kind comments about the Guest Suite and the care taken to ensure it was always presented to such a high standard for visiting family and friends.

To help us share your feedback with the correct team and ensure your House Manager receives the recognition she deserves, please could you update your review to include the name of the McCarthy & Stone development you are referring to?

Thank you again for your lovely review. We look forward to hearing from you.

Kind regards,
The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

I have arranged to rent at Homestead…

I have arranged to rent at Homestead Place. Everyone at McCarthy & Stone has been very helpful, especially Sam Grimbleby. Sam has been so helpful, friendly and efficient in helping in the process to move in. Sam definitely puts the wellbeing and happiness of the residents as her top priority and this is reflected by the positive way the other residents comment about her. Always being helpful and pragmatic in resolving any issues that arise.

1 oktober 2026
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Antwoord van McCarthy & Stone

Dear Anthony,

Thank you for taking the time to share your experience of moving to a new rental property at Homestead Place, a McCarthy & Stone development.

We are delighted to hear that you've received such positive support throughout the process, and we're especially grateful for your kind words about Sam. It's wonderful to know that her friendly, efficient and supportive approach helped make your move smoother and more enjoyable.

We're particularly pleased to hear that Sam's commitment to the wellbeing and happiness of residents has stood out to you. Creating a welcoming and supportive environment is at the heart of what we do, and it's lovely to know that this is reflected not only in your experience but also in the positive feedback you have heard from other residents.

We will be sure to pass your comments on to Sam, who will be delighted to receive this recognition.

Thank you again for your recommendation. We wish you every happiness in your new home at Homestead Place and hope you enjoy being part of the community for many years to come.

Kind regards,

The McCarthy Stone Team

Beoordeeld met 5 van de 5 sterren

Keeping Mum Independent at Hailes Green Haddington. Thanks Sarah

We couldn’t recommend Hailes Green highly enough, and in particular Sarah, the House Manager.

Since Mum moved to Hailes Green, she has really thrived. It gives her the independence she values while giving us, as her family, the reassurance and peace of mind that she is safe, supported and not alone.

Sarah is always on hand to check in on Mum and is incredibly approachable and caring. Knowing that there is someone nearby who knows Mum and will notice if she needs a little extra support means so much to us.

The cord alarm system and the company of the other residents also give us huge peace of mind. Mum has a lovely sense of community around her, with lots of events, activities and outings, and it has been wonderful to see her enjoying life and becoming part of that community.

When Mum recently needed surgery, we were able to book the guest suite at Hailes Green so that we could stay close by and be available to her 24/7 while she recovered. Having that option made an incredibly stressful time much easier and meant we could support Mum without taking away her independence.

For us, Hailes Green offers the perfect balance — Mum can live independently and enjoy her own life, while we know she is surrounded by people, support and a caring community.

We are so grateful to Sarah for the reassurance she gives our family. Most importantly, we feel that we can trust that Mum is safe, happy, independent and cared for. ❤️

2 oktober 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear Rachel,

Thank you for taking the time to share such a heartfelt review of The Hailes, a McCarthy & Stone development, in Haddington.

We are delighted to hear how much your mum has enjoyed living at The Hailes and that it has provided the perfect balance of independence, security and community. Knowing that she has been able to thrive, make the most of the activities and events on offer, and build connections with fellow homeowners is wonderful to hear.

We are especially grateful for your kind words about Sarah. Providing support, reassurance and a friendly face for homeowners and their families is such an important part of the House Manager role, and we're pleased to know that Sarah's caring and approachable nature has given you such confidence and peace of mind. We will be sure to share your feedback with her.

It's also lovely to hear that the guest suite was able to support your family during your mum's recovery from surgery, allowing you to stay close by when it mattered most. We understand how important those practical solutions can be during challenging times.

Thank you again for your recommendation and for trusting us with such an important part of your family's journey. We wish your mum continued happiness at The Hailes and look forward to supporting her for many years to come.

Kind regards,

The McCarthy Stone Team

Beoordeeld met 5 van de 5 sterren

Fabulous weekend stay at Pavilion…

Fabulous weekend stay at Pavilion Court. The room is huge with lovely decor and facilities are great. Beds really comfy, TV if you get bored. Lovely aspect looking out in to garden. The compendium told me lots about the area and I fell in love with Felixstowe. Lovely sea front walks. The town has lots of independent shops. So lovely to see a greengrocer and ironmongers, two record shops and a Wimpy! (Which was lovely - real trip down memory lane). Plenty of really good places to eat and drink and everyone was so friendly. Only downside is to catch the WiFi you need to crouch by the door and phone signal you need to be by the window. Thank you for such a lovely stay. I will definitely be back.

19 september 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear Jane,

Thank you for taking the time to share such a wonderful review of your stay at Pavilion Court, a McCarthy & Stone development in Felixstowe.

We are delighted to hear that you enjoyed your visit and found the apartment spacious, comfortable and well-equipped. It's lovely to know that the décor, facilities and garden views helped make your stay so enjoyable.

We're also pleased that the information provided helped you discover everything Felixstowe has to offer. It sounds as though you made the most of the town's independent shops, seafront walks and local eateries, it's great to hear that the area left such a positive impression.

Thank you as well for highlighting the Wi-Fi and mobile signal issues. We appreciate this feedback and will ensure it is shared with the relevant team for consideration.

We're thrilled that you had such a memorable stay and are already planning a return visit. We look forward to welcoming you back to Pavilion Court in the future.

Kind regards,

The McCarthy Stone Team

Beoordeeld met 5 van de 5 sterren

My house manger Nick at Jameson Gate…

My house manger Nick at Jameson Gate portobello, is very interested in us he helps with everything and is always interested in our best interests and ever cheery and obliging.
He is a wonderful house manger the best we ever had

2 oktober 2026
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Antwoord van McCarthy & Stone

Dear Norma,

Thank you for taking the time to share your wonderful feedback about Jameson Gate, a McCarthy & Stone development in Portobello.

We are thrilled to hear how highly you regard Nick and the support he provides. Knowing that he is always cheerful, approachable and focused on homeowners' best interests is exactly the experience we strive to create within our communities.

Your comments about his willingness to help with everything and the positive difference he makes to day-to-day life are greatly appreciated. We will make sure your kind words are shared with Nick, who I'm sure will be delighted to receive such recognition.

Thank you again for your review and for being part of the Jameson Gate community.

Kind regards,

The McCarthy Stone Team

Beoordeeld met 5 van de 5 sterren

Lyle Court

Lyle Court
My husband and I came here 2.5 years ago, his comment on arrival was it looks like an hotel, so we settled in immediately. He died aged 95 about one year and four months later. Since then I have been quite happy with the service, the staff are very helpful.

2 oktober 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear Anne,

Thank you for taking the time to share your experience of life at Lyle Court.

We were deeply sorry to read about the loss of your husband. Thank you for sharing such a personal part of your journey with us.

It's lovely to hear that you both felt at home from the moment you arrived and that the development made such a positive first impression. We are also pleased to know that, following such a difficult period, you have continued to feel happy and supported within the community and that our team has been helpful whenever needed.

Creating a welcoming, comfortable and supportive environment for homeowners is incredibly important to us, and your kind feedback means a great deal to the staff at Lyle Court.

Thank you again for your review. We wish you all the very best and hope you continue to enjoy being part of the community.

Kind regards,

The McCarthy Stone Team

Beoordeeld met 5 van de 5 sterren

House Move

We would like to say a huge thank you to Jake for the incredible support, kindness and dedication he showed us to our move into her new McCarthy & Stone apartment in Stratford upon Avon.
From the very beginning, Jake went above and beyond to make what was a very emotional and stressful process feel manageable. He genuinely cared about making sure we were happy and comfortable with our decision. He even arranged for us to come back so we could get a better understanding of life in a McCarthy & Stone community before making the move, which meant so much to us.
Jake also worked tirelessly behind the scenes, keeping the pressure on to ensure all the paperwork was completed in time so we could move exactly when we wanted to. His persistence, communication and determination made all the difference and helped everything come together when it mattered most.
Nothing was ever too much trouble. His warmth, compassion and professionalism gave us confidence and reassurance every step of the way during what could have been an overwhelming experience.
We truly can’t thank Jake enough for everything he did. He is an absolute credit to McCarthy & Stone, and we would wholeheartedly recommend him to anyone considering a move I have already made friends with some very nice mature resident's. I cannot speak too highly of the sympathetic house manager Fiona, Who has been very good giving us lots of advice and help in the totally new environment that we find ourselves in. I will in henceforth have no hesitation in seeking the help of this good lady.

I am therefore looking forward to the future in Romeo Place, Stratford

21 mei 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear Papaj121

Thank you for sharing your experience of moving into Romeo Place, a McCarthy & Stone development in Stratford-upon-Avon.

We are absolutely delighted to hear how supported you felt throughout your move and that Jake played such an important role in making the process as smooth and reassuring as possible. Moving home can be both exciting and emotional, and it's wonderful to know that his dedication, communication and genuine care helped you feel confident every step of the way. We'll be sure to share your kind words with Jake, who will be thrilled to receive this recognition.

We're also pleased to hear that Fiona has helped you settle into your new community. Our House Managers play a vital role in supporting homeowners, and it's lovely to know that her advice, guidance and warm welcome have made such a positive difference as you adjust to your new surroundings.

It's especially rewarding to hear that you've already begun making new friends and enjoying community life at Romeo Place. Creating welcoming, supportive environments where people can thrive is at the heart of what we do.

Thank you once again for your thoughtful review and recommendation. We wish you many happy years ahead in your new home and community.

Kind regards,

The McCarthy Stone Team

Beoordeeld met 5 van de 5 sterren

Super Suite

It’s always a pleasure staying in the guest suite when visiting my parents at Plas Elyrch Abergavenny. The accommodation is spotlessly clean, well appointed and comfortable. Candy the house manager does a great job looking after the complex.

1 oktober 2026
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Antwoord van McCarthy & Stone

Dear Jayne

Thank you for taking the time to leave such a lovely review. We are delighted to hear that you enjoy staying in the guest suite at Plas Elyrch when visiting your parents.

It is especially pleasing to hear your kind comments about Candy. She works hard to ensure the development is maintained to a high standard and provides excellent support to homeowners, residents and visitors alike. We will be sure to pass on your feedback to her.

Thank you again for your recommendation. We look forward to welcoming you back to Plas Elyrch in the future.

Kind regards,

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Great customer care

The sales advisor, Toni Roberts, was extremely helpful at every stage of the process.
We were also referred to Aleks Clayton, the entitlements manager, by Toni, who was also very helpful. We hadn't realised that we would be able to obtain certain allowances. Both deserve our gratitude.

16 juli 2026
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Antwoord van McCarthy & Stone

Dear Elaine

Thank you for taking the time to share this feedback about Toni and Aleks. We are very happy to hear the positive impact they both made on your experience.

We're also happy to hear that Aleks was able to idetify certain entitlements that you may not have been aware of previously.

Thank you once again for your kind words. We will ensure your feedback is shared with Toni and Aleks, who will be glad to know their efforts are appreciated.

Kind regards,

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

I received an unexpected phone call …

I received an unexpected phone call this morning and the caller was referring to the slow speed of my broadband of which I had no knowledge, and no previous complaint. I suspected it may be some sort of scam. I managed to signal to Kate who came to my assistance instantly. After hearing what he had to say Kate suggested that my daughter could phone my supplier to clarify the matter and politely terminated the call.
Kate's support was appreciated immensely.
Jeanette Horne
This review has originated from Merchants Gate, 69 Springkell Ave, Glasgow G41 4EB and House Manager's name is Kate Hodder

1 oktober 2026
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Antwoord van McCarthy & Stone

Dear Jeanette

Thank you for your kind review. We are pleased to hear that Kate was able to provide prompt support and reassurance when you received an unexpected call.

We understand how concerning these situations can be, and we're delighted that Kate's assistance made such a positive difference. We will be sure to pass on your lovely feedback to her.

Thank you for taking the time to share your experience.

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

The guest suite was excellent

The guest suite was excellent - very clean, very comfortable & lots of lovely touches. Would highly recommend a stay here. The manager Jo is excellent too.

1 oktober 2026
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Antwoord van McCarthy & Stone

Dear Carrie

Thank you for taking the time to share your feedback.

We are delighted to hear that you had such a positive experience during your stay in one of our guest suites. It's wonderful to know that you found it clean, comfortable and thoughtfully prepared, and that the little extra touches helped make your visit even more enjoyable.

We are also pleased to hear your kind comments about Jo. Our House and Estate Managers work hard to create a welcoming environment for residents and their guests, and we know Jo will be thrilled to hear that her efforts have been recognised and appreciated.

Thank you for your recommendation. We hope to welcome you back again in the future.

Kind regards,

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Julie at Portman Court, Uckfield.

I would like to express my sincere gratitude to Julie for the exceptional support, care and kindness she has shown My Mother since her move into Portman Court.
Moving into assisted living is a significant life change, and from the very first day she has gone above and beyond to ensure My Mother felt welcome, comfortable and supported. Her warmth, compassion and genuine concern for residents are evident in everything she does.She has taken the time to get to know My Mother personally, helping her settle in and making what could have been an overwhelming experience feel much easier.
Nothing is too much trouble for her.She is approachable, professional and incredibly dedicated, always willing to go the extra mile to reassure both residents and their families.
While she is supported by an excellent team,it is her leadership, dedication and caring nature that truly set the tone for the community. We feel incredibly fortunate to have My Mother living in an environment managed by someone who clearly cares so deeply about wellbeing and happiness of those in her care.

1 oktober 2026
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Antwoord van McCarthy & Stone

Dear Laura

Thank you for taking the time to share this wonderful feedback about Julie at Portman Court.

We are absolutely delighted to hear about the positive difference Julie has made since your mother's move into the community. Moving into retirement living plus development can be a big transition, and it is heartening to know that Julie's warmth, kindness and dedication helped make the experience feel welcoming, comfortable and reassuring from the very beginning.

Your comments highlight exactly the qualities we strive to provide across our developments. Taking the time to get to know residents, offering support to families, and creating an environment where people feel safe, valued and at home are all incredibly important. It is particularly pleasing to hear that Julie's compassion, professionalism and willingness to go the extra mile have had such a meaningful impact on both your mother and your family.

We are also grateful for your recognition of the wider team at Portman Court.

Thank you once again for your kind words. We will ensure your feedback is shared with Julie and the team, who will be thrilled to know how much their efforts are appreciated.

Kind regards,

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Elizabeth at lonsdale house in Oakham…

Elizabeth at lonsdale house in Oakham is exceptional. she organises many events and goes above and beyond. its so good to know we have her input and guidance for us and also for my parents.

30 september 2026
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Antwoord van McCarthy & Stone

Dear Karen

Thank you for taking the time to share your wonderful feedback. We are delighted to hear how much you value Elizabeth and the positive impact she has at Lonsdale Park.

It's especially pleasing to know that her support, guidance and dedication have made such a difference to both you and your parents. Elizabeth takes great pride in creating a welcoming community, and it is lovely to hear that the events she organises and the care she shows are so appreciated.

Your kind words about her going above and beyond will mean a great deal to her, and we will ensure your feedback is shared with both Elizabeth and the wider team.

Thank you once again for your review.

Kind regards,

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Excellent communication regarding our…

Excellent communication regarding our first meeting which resulted in my mother and father purchasing the property that they wanted and a very professional approach from the beginning of the conversation to the final stage. Thanks Jake for all of your help much appreciated the Silvester family!!

30 september 2026
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Antwoord van McCarthy & Stone

Dear Mark and family

Thank you for taking the time to share your experience. We are delighted to hear that your parents found the perfect property and that the home-buying journey was such a positive one from start to finish.

It's wonderful to know that Jake's communication, professionalism and support made a difference throughout the process. Purchasing a new home is an important decision, and we are pleased that he was able to provide the guidance and reassurance needed every step of the way.

We will be sure to pass your kind comments on to Jake, who will be delighted to receive your recognition.

On behalf of everyone at McCarthy & Stone, thank you for choosing us and for placing your trust in our team. We wish your mother and father many happy years in their new home.

Kind regards,

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

My mum moved into Hilltree Court

My mum moved into Hilltree Court, Giffnock, just over a year ago and has subsequently experienced a quick decline in her physical health and symptoms of dementia. The staff at Hilltree Court have been exceptional in proving care in a needs led, caring and supportive manner throughout. I have yet to meet a member of staff who is not kind, gentle, caring and professional in the care they provide to my mum. The much added bonus is the guest suite provided for visiting family. To Claire, Madge and all the crew, you are the best. I couldn’t wish for my mum to be anywhere but Hilltree Court. Thank you all..

30 september 2026
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Antwoord van McCarthy & Stone

Dear E M

Thank you for taking the time to leave such a heartfelt review. We are truly touched by your kind words and are delighted to hear that your mum has found such support and care at Hilltree Court.

We recognise that changes in health and wellbeing can be challenging for both residents and their families, so it is especially meaningful to hear that the team has provided care and support in a way that has brought reassurance during this time. Your comments about the kindness, professionalism and compassionate approach shown by our colleagues are greatly appreciated.

We are particularly pleased to hear your recognition of Claire, Madge and the wider team. They are passionate about creating a caring and welcoming environment where residents feel valued, supported and able to maintain their independence for as long as possible. We will be sure to share your wonderful feedback with them.

It is also lovely to know that the guest suite has been a valuable addition, helping family and friends stay connected and spend quality time together.

Thank you once again for placing your trust in us and for sharing your experience. Knowing that you feel Hilltree Court is the right place for your mum is the highest compliment we could receive.

Kind regards,

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Miller Place, Bedford

I moved into Miller Place 4 months ago and am loving retirement living with McCarthy & Stone. Aimee our house manager is amazing. Always ensuring she gets answers for any queries. As residents, we are kept updated on matters that concern us. The other residents have made me feel extremely welcome and I love the fact that you can be involved in the community but still have your own space in your own apartment. I keep waiting for the feeling that I’m on holiday to wear off. Location is excellent with everything you need less than 5 mins walk (Drs, Chemist, Post Office, fish and chip shop, Italian deli and cafe, butchers, hairdressers and co-op). We also have an amazing cake shop 10 mins walk away

30 september 2026
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Antwoord van McCarthy & Stone

Dear Lynn

Thank you for taking the time to share your experience at Miller Place. We are delighted to hear that you are enjoying your first few months with us and that retirement living has exceeded your expectations.

It is wonderful to read your kind comments about Aimee. We know how important it is to have a House Manager who is approachable, supportive and keeps residents informed, and we will be sure to pass on your lovely feedback to her.

We're also pleased to hear that you have received such a warm welcome from your neighbours. One of the aspects many people value most about our communities is being able to enjoy an active social life and sense of belonging, while still having the privacy and independence of their own apartment.

It is great to know that the convenient location of Miller Place has added to your enjoyment, with so many local amenities just a short walk away. Having everything close at hand can make a real difference, and it sounds as though you've already discovered some fantastic local favourites.

Thank you again for your recommendation and for choosing to make Miller Place your home. We wish you many happy years ahead and hope that holiday feeling continues for a long time yet!

Kind regards,

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Hilltree Court

My mum has lived in Hilltree Court for over a year now and quite frankly the peace of mind we have now is unquantifiable, knowing how well she is looked after. There is such a lovely atmosphere with both staff and residents alike. The manager Claire, with Madge & the rest of the staff really care & go the extra mile to ensure all the residents are taken care of & included. All the common areas are spotless & the quality of the food in the restaurant is fabulous. Highly recommend

30 september 2026
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Antwoord van McCarthy & Stone

Dear Jackie

Thank you for taking the time to share such a wonderful review. We are delighted to hear that your mum is enjoying living at Hilltree Court and that the move has brought you and your family such valuable peace of mind.

It is especially pleasing to hear your kind words about Claire, Madge and the wider team. Creating a warm, caring and inclusive community is at the heart of what we do, and your recognition of the way our colleagues go the extra mile to support residents will mean a great deal to them.

We are also pleased that your mum is enjoying the friendly atmosphere, the high standards of cleanliness throughout the development, and the quality of the food served in the restaurant. It is wonderful to know that these aspects have helped to make Hilltree Court a home.

Thank you once again for your recommendation and for choosing Hilltree Court. We wish your mum many more happy years as part of the community.

Many Thanks
The McCarthy & Stone team

Beoordeeld met 5 van de 5 sterren

Roman Court Middlewich

Roman Court Middlewich is a a very friendly and warm development. The residents are super friendly and the development is run by a very organised Manager. Every time I visit I am so impressed by the quality of the surroundings and the events and activities that are available to residents.

30 september 2026
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Antwoord van McCarthy & Stone

Dear Mandy,

Thank you for sharing your positive experience of visiting Roman Court, a McCarthy & Stone development. Our teams strive to deliver excellent service and it was very thoughtful of you to mention Joanne and the residents there. We will ensure Joanne receives a copy of your review.

Many thanks again,

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Hilltree court - peace of mind

This was a life changing move very frightening but the kindness of all staff made it that little bit easier

30 september 2026
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Antwoord van McCarthy & Stone

Dear Ms Coventry,

Thank you for sharing your positive experience of living at Hilltree Court. It is truly heartening to hear that Claire, the Estate Manager and all of the team at the development, have made such a meaningful impact. Our teams are committed to delivering exceptional service, and your thoughtful review highlights the difference they have made. We will ensure they receive a copy of your kind words.

Many thanks once again,

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Thank you so much to Jake Jervis who…

Thank you so much to Jake Jervis who made the move so much smoother and pleasanter. Jake was always polite, helpful and went the extra mile.

25 juni 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear C S

Thank you for taking the time to leave this review. We are delighted to hear that the purchase of your new home was a smooth experience. Our teams take great pride in delivering outstanding services and it’s always wonderful to receive such positive feedback. We will ensure that our colleague, Jake, reads your review; they will be thrilled to receive it.

We wish you many happy years in your home.

Many thanks again,

The McCarthy & Stone Team

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