McCarthy & Stone Reviews 

5.319
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

My wife & myself are moving to a McCarthy Stone retirement Apartment, They have been Wonderful & very helpful. We must mention a lady who has dealt with us from day one, Brooke Amos, Nothing has been... Toon meer

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Beoordeeld met 5 van de 5 sterren

Really have to thank everyone at Holly Place in Cobham especially House Manager John who assisted my Mum recently after she had a fall . Its very reassuring knowing my Mum lives in a caring and sup... Toon meer

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Beoordeeld met 5 van de 5 sterren

We lived at Broadfield Court in Manchester for nearly ten years before our move to Scotland. The experience was always positive. The Estate Manager Debbie Christopher ran the place very well indeed an... Toon meer

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Beoordeeld met 5 van de 5 sterren

Jameson gate, house manager Nick Aitchison I have been here over a year, and am very impressed with the management, the community facilities, the site of the flats. We have an excellent bus servic... Toon meer

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Bedrijfsgegevens

  1. Huizenbouwer
  2. ook in
  3. Aannemersbedrijf
  4. Bejaardentehuis
  5. Eigendomsbeheerder
  6. Makelaars
  7. Woongemeenschap voor gepensioneerden

Geschreven door het bedrijf

We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.

Geschreven door het bedrijf

Moving Made Easier
Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
Try It Before You Buy
This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
Retirement Properties for Sale or Rent
McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.

Contactgegevens

4,7

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4,7

Alle reviews

(5.319)

1.597 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Ref Car Parking issue

Ref - House Manager Doreen Vernon at Bluebell Court, Tettenhall, Wolverhampton.
Doreen goes above & beyond her remit in helping, advising, & resolving any concerns the residents have.
She diligently addressed our car parking payment issue - helping & double checking all historical paperwork towards a successful resolution. This took some time to do.
She is always a welcome face, giving time for everyone, & she attentively addresses any issues regarding the building , the grounds and/or arising concerns from the residents.
Lynn & Tony Siemaszko. Residents.

7 oktober 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Lynn and Tony Siemaszko,

Thank you for taking the time to share your experience of Bluebell Court, a McCarthy & Stone development in Tettenhall, Wolverhampton.

It was lovely to read your comments about Doreen Vernon and the support she has given you. We know how frustrating ongoing issues can be, so it's wonderful to hear that Doreen took the time to help you work through the car parking payment matter and stayed committed to finding a resolution.

What comes across strongly in your review is not only Doreen's knowledge and determination, but also the care she shows towards homeowners. Having someone who is approachable, takes the time to listen and is always willing to help can make a real difference to day-to-day life within a development.

We're also pleased to hear your appreciation for the attention she gives to the building, grounds and wider community. It sounds as though her hard work and friendly approach are valued by many residents.

Thank you again for your kind words. We will be delighted to share your feedback with Doreen, who I'm sure will be touched by your recognition.

Kind regards,
The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Butterworth Grange visits

I visit Butterworth Grange every week as a carer. I am always welcomed by Margaret Grice the house manager with a big smile and positive attitude. I have observed Margaret talking with the residents, she has a kind nature, very caring and really listens to the residents. I have heard nothing but high praises from the residents, they all say that Margaret is easy to approach if they have any issues and nothing is too much trouble. Margaret definitely goes above and beyond and deserves some recognition for her hard work.

7 oktober 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear Naz,

Thank you for taking the time to share your feedback about Butterworth Grange.

It was lovely to read your comments about Margaret Grice, the House Manager. As someone who visits the development regularly, your observations provide a valuable insight into the difference a caring and dedicated House Manager can make to daily life within a community.

We're delighted to hear that Margaret always offers such a warm welcome and that her kindness, approachability and genuine care for homeowners are so evident. It’s especially pleasing to know that residents speak so highly of her and feel comfortable turning to her for support when needed.

Thank you for recognising Margaret's hard work and commitment. We will be sure to share your kind feedback with her, and we're sure she will be delighted to know that her efforts are so appreciated by both residents and visitors alike.

Kind regards,
The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Due to the help given by Shirley…

Due to the help given by Shirley before, during and after the removal , everything went like clockwork and I'm very happily settled in my new Farnham house (33) appartment - Joan Revill

( help from granddaughter Arella to write my review )

28 september 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear Joan Revill,

Thank you for taking the time to share your experience.

We're delighted to hear that you are now happily settled in your new apartment at Farnham House. Moving home can be a significant life event, so it's wonderful to know that the support you received helped make the transition as smooth and stress-free as possible.

We were especially pleased to read your kind words about Shirley. From supporting you before the move to being there during and afterwards, it’s clear that her help and guidance played an important part in ensuring everything went like clockwork. We'll be sure to share your comments with her, as we know they will mean a great deal.

Thank you again for your lovely feedback, and we wish you every happiness in your new home.

Kind regards,
The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

I recently visited Homestead Place with…

I recently visited Homestead Place with my brother hoping that it would be suitable for my dad to move to.
Sam Grimbleby, the House Manager could not have been more welcoming and helpful.
I was so impressed with the whole place. It was clean and tidy and the apartments were very well set out and spacious. Everyone there seemed to have a smile on their face.

28 september 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear Carol Betts,

Thank you for taking the time to share your feedback following your visit to Homestead Place, a McCarthy & Stone development.

We're delighted to hear that you and your brother were made to feel so welcome while exploring whether Homestead Place might be the right fit for your dad. Choosing a new home is an important decision, and it's wonderful to know that Sam, the House Manager, helped make your visit such a positive experience.

It's also lovely to hear your comments about the development itself, from the clean and well-maintained surroundings to the spacious apartments and friendly atmosphere. The sense of community you've described is something many homeowners value greatly, and we're pleased that it stood out during your visit.

We'll be sure to share your kind words with Sam, who will be delighted to know that her support and hospitality made such a positive impression.

Thank you again for your review. We're delighted that Homestead Place made such a positive impression, and we wish you and your family all the best as you consider the next steps for your dad.

Kind regards,
The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Outstanding support from Shirley at…

Outstanding support from Shirley at Farnham House

I recently moved my elderly mother into Farnham House in Quorn, and I honestly cannot speak highly enough of the experience we have had so far.

From the very beginning, Shirley, the House Manager, has been absolutely fantastic. She has gone above and beyond to help both my mum and me settle in, always being incredibly kind, patient and approachable. On one occasion, Shirley even left her own lunch to come and help us — which really says everything about the level of care and commitment she shows.

Moving an elderly parent into a new home can be a daunting and emotional experience, but Shirley has made such a positive difference. She has been there whenever we’ve needed help, nothing ever seems too much trouble, and she has made my mum feel genuinely welcome and cared for.

Most importantly, Mum feels completely at home and is very happy at Farnham House, which is an enormous relief to me and our family.

McCarthy Stone are very fortunate to have someone like Shirley running Farnham House. Her kindness, compassion and willingness to go the extra mile are exactly what you hope to find when choosing somewhere for an elderly parent.

Thank you, Shirley, for everything you have done for Mum and for me. You have been absolutely wonderful.

6 oktober 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Good afternoon

Thank you for taking the time to share a review. We are delighted to hear that your mother's move to Farnham House a McCarthy & Stone development in Quorn has been such a positive experience and that the House Manager Shirley has been able to provide the support, reassurance and kindness that made a real difference during what can often be an emotional transition.

We will be sure to pass your lovely comments on to Shirley, who we know will be touched by your kind words and recognition.

Thank you once again for sharing your experience and for choosing Farnham House for your mother. We wish her many happy years ahead in her new home.

Kind Regards

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Emma our wonderful manager.

I have lived at Jackson Place going into my 10th year. Our manager Emma is caring, supportive and always there for us all. She listens and helps us in any way she can and helps everyone. How she does it I really can’t say but we couldn’t do without her.
Living here with Emma as manager is the best time I have ever had. She is loved and makes Jackson Place a very special place to live. Valerie Lammas.

6 oktober 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear Valerie

Thank you for taking the time to share your experience of Jackson Place, a McCarthy & Stone development in Alcester.

We are delighted to hear how much the House manager Emma's care, support and dedication have meant to you over the past 10 years. We know she will be thrilled to hear how highly she is thought of by everyone at the development.

Thank you again for your continued support and for being such a valued part of the Jackson Place community.

Kind Regards

The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Wonderful stay at The Hailes again

Wonderful stay at The Hailes again. Highly recommend.

3 oktober 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear Millie Crawford,

Thank you for taking the time to share your feedback following another stay at The Hailes, a McCarthy & Stone development in Haddington.

We're delighted to hear that you enjoyed another wonderful stay and that you would highly recommend the development. It's always particularly rewarding to hear from returning guests who continue to enjoy the warm welcome, comfort and community that The Hailes has to offer.

Thank you again for your kind review. We look forward to welcoming you back to The Hailes again in the future.

Kind regards,
The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

My mum has been living in the Stour…

My mum has been living in the Stour Gate, Blandford McCarthy & Stone development for three years. Throughout this time the support has been excellent. She feels secure and friendly, professional help is at hand whenever required.

The management organise numerous social gatherings which has helped the community of residents come together, it's a lovely atmosphere.

The facilities are well looked after. The communal lounge is a beautifully decorated space, comfortable with plenty of facilities, games and space. It's also wonderful to see the garden and outdoors space being developed and the involvement of the residents in this.

Mum is very happy here, she has the perfect balance of her own privacy in her lovely appointment apartment, she feels safe and has many lovely friends literally on her doorstep - and a social calendar busier than mine!

5 oktober 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear Lou Barron,

Thank you for taking the time to share your experience of Stour Gate, a McCarthy & Stone development in Blandford Forum.

It’s wonderful to hear how happy your mum has been during her three years at Stour Gate. Knowing that she feels safe, well supported and able to maintain her independence whilst having help available when needed is incredibly important.

We were especially pleased to read your comments about the strong sense of community within the development. The social events and activities play an important role in bringing homeowners together, and it’s lovely to hear that this has helped create such a warm and welcoming atmosphere.

It’s also great to know that your mum enjoys the facilities, communal lounge and gardens, and that she has found the perfect balance between privacy in her own apartment and friendship on her doorstep.

Thank you again for sharing your feedback. It’s clear from your review that Stour Gate has become a place where your mum can enjoy both independence and community life, and we’re delighted to hear that she has such an active social calendar!

Kind regards,
The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Completely at home here

We moved into our apartment in McCarthy & Stone development at Pinnoc Mews in Exeter (EX4 8GD) four months ago. Thanks to the superb warm friendly welcome by manager Linda and all the residents we have settled right into our new life here and are completely and happily at home already. Our manager Linda is not only adept at looking after us all but has also become a good friend all of which, along with the quality of the actual development, greatly contributes to the McCarthy & Stone reputation.

5 oktober 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear Andy Cory,

Thank you for taking the time to share your experience of living at Pinnoc Mews, a McCarthy & Stone development in Exeter.

We're delighted to hear that, just four months after moving in, you already feel completely at home. Moving to a new community is a significant life change, so it's wonderful to know that the warm welcome you received from both homeowners and the team helped you settle in so quickly.

We were especially pleased to read your kind words about Linda, the House Manager. It’s clear that her friendly, caring and supportive approach has made a real difference to your experience. Helping homeowners feel welcomed, supported and connected is such an important part of her role, and we're delighted to hear how much her efforts are appreciated.

It's also lovely to know that the quality of the development and the sense of community have contributed so positively to this new chapter in your lives.

Thank you again for your lovely feedback. We'll be sure to share your comments with Linda, who will be delighted to receive them.

Kind regards,
The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

I have moved into my apartment recently…

I have moved into my apartment recently and I have found it to be quite spacious and very comfortable. The house manager, Paul, has most helpful and has settled me in quickly. There is a strong community spirit here and the other residents enjoy each others company. I think I will be quite content here.

5 oktober 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear David Cooke,

Thank you for taking the time to share your experience.

We're delighted to hear that you've recently moved into your new apartment and are finding it both spacious and comfortable. Moving into a new home is a significant step, so it's wonderful to know that you've settled in well and are already feeling at home.

We were especially pleased to read your kind words about Paul. Having a supportive House Manager can make all the difference when settling into a new community, and it's lovely to hear that he has helped make the transition such a positive one.

It's also great to hear that you've experienced a strong community spirit and have found the other homeowners welcoming and sociable. The balance between independence and community is something many homeowners value greatly.

To help us ensure your feedback is shared with the correct team, please could you update your review to include the name of the McCarthy & Stone development you have moved into? We'd love to make sure your kind comments reach Paul and the wider team.

Thank you again for taking the time to share your experience. We wish you many happy years in your new home.

Kind regards,
The McCarthy & Stone Team

Beoordeeld met 4 van de 5 sterren

We stayed in the guest room at Riverside Court, Abergavrnny

We stayed in the guest room at Riverside Court, Abergavenny, where my parents have been living happily for the past 7 years. The suite is always nice, everything smells fresh and spotlessly clean, and the beds/pillows are very comfortable. Slept well. Only reason for not giving 5 stars was there was only one loo roll and could not find any spares! It would also benefit from offering a guest wifi. Other than that, superb!

4 oktober 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear JG Consulting,

Thank you for taking the time to share your feedback following your stay in the Guest Suite at Riverside Court, a McCarthy & Stone development in Abergavenny.

We're delighted to hear that your parents have been happily living at Riverside Court for the past seven years and that you enjoyed your visit. It's wonderful to know that you found the Guest Suite clean, comfortable and welcoming, and that you had a good night's sleep during your stay.

We also appreciate your constructive feedback regarding the availability of spare toilet rolls and guest Wi-Fi. Comments such as these are always helpful and will be shared with the relevant team for consideration.

Thank you again for your review. We're pleased to hear that, aside from these minor points, you found the experience superb and enjoyed your time at Riverside Court.

Kind regards,
The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

My stay as a guest at Merchant's Gate, Glasgow, 24 - 28 September 2026

I was at Merchant's Gate in Glasgow as a guest. The whole place is beautifully furnished, the guest suite has everything a guest may need, and Kate the manager is a very efficient and thoughtful person. I look forward to visiting again soon.

24 september 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear Sheena Kathleen Socha,

Thank you for taking the time to share your feedback following your stay at Merchant's Gate, a McCarthy & Stone development in Glasgow.

We're delighted to hear that you enjoyed your visit and found the development and Guest Suite so well presented and well equipped. Providing a comfortable and welcoming environment for homeowners' family members and friends is something we take great pride in.

Thank you also for your kind words about Kate, the House Manager. It's lovely to hear that her thoughtful and professional approach helped make your stay such a positive experience. We'll be sure to share your comments with her, which we know will mean a great deal.

Thank you again for your review. We look forward to welcoming you back to Merchant's Gate in the future.

Kind regards,
The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Second visit -Definitely not the last

This was my second visit to Merchants Gate to visit my mum who moved in recently. There is a real community feel about the place. Everyone is welcoming and helpful, chiefly Kate who is fantastic. The accommodation is first class.

3 oktober 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear Peter,

Thank you for taking the time to share your feedback following your visits to Merchant's Gate, a McCarthy & Stone development in Glasgow.

We're delighted to hear that your mum has settled in so well and that you've experienced such a warm welcome each time you've visited. It's lovely to know that the development has a real sense of community and that homeowners and visitors alike help create such a friendly and supportive atmosphere.

We were especially pleased to read your kind words about Kate, the House Manager. Her dedication, support and commitment to homeowners clearly make a positive difference, and we're delighted that she has helped make both your mum's move and your visits such positive experiences.

It's also wonderful to hear that you found the Guest Suite and accommodation to be of such a high standard.

Thank you again for your lovely review. We'll be sure to share your feedback with Kate, who will be delighted to receive it.

Kind regards,
The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

Renting at Homestead Place

Sam Grimbleby - The house manager, has been extremly helpfull through the process of arranging our move into Homestead Place. She appears to have unlimited energy, and cares a great deal about the comfort and happiness of the residents.

20 september 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear CJ,

Thank you for taking the time to share your feedback about Homestead Place.

We're delighted to hear that your move has been supported so well by Sam, the House Manager. Moving home can be a significant life change, and it's wonderful to know that Sam's helpfulness, dedication and positive approach have helped make the process a smooth one.

Your comments about the care and attention she gives to homeowners are especially appreciated. Creating a welcoming environment where residents feel comfortable, supported and happy is incredibly important, and it's lovely to hear the positive impact Sam has had on your experience.

We'll be sure to share your kind words with Sam, who will be delighted to receive them.

Thank you again for taking the time to leave such a lovely review, and we wish you every happiness in your new home.

Kind regards,
The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

House Managing at its best

My parents lived at the Hampton Place Mc Carthy Stone Southampton SO15 5SB The house manager Maxine was exceptional she would always be available for any issues, efficient in her duties and felt like a friend we could trust. She went above and beyond with providing extra activities and always tried to accommodate for every need. The guest suite was always in immaculate condition for our family and friends and we would reccomended her as one of Mc Carthy Stone's best assets.
The Bowmans and extended family who were always welcomed

14 september 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear Sarah,

Thank you for taking the time to share your feedback.

We're delighted to hear how highly you regarded your House Manager and the positive impact she had on both homeowners and their families. It’s wonderful to know that her support, dedication and willingness to go the extra mile helped create such a welcoming environment and made a real difference to your experience.

We're also pleased to hear your kind comments about the Guest Suite and the care taken to ensure it was always presented to such a high standard for visiting family and friends.

To help us share your feedback with the correct team and ensure your House Manager receives the recognition she deserves, please could you update your review to include the name of the McCarthy & Stone development you are referring to?

Thank you again for your lovely review. We look forward to hearing from you.

Kind regards,
The McCarthy & Stone Team

Beoordeeld met 5 van de 5 sterren

I have arranged to rent at Homestead…

I have arranged to rent at Homestead Place. Everyone at McCarthy & Stone has been very helpful, especially Sam Grimbleby. Sam has been so helpful, friendly and efficient in helping in the process to move in. Sam definitely puts the wellbeing and happiness of the residents as her top priority and this is reflected by the positive way the other residents comment about her. Always being helpful and pragmatic in resolving any issues that arise.

1 oktober 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Anthony,

Thank you for taking the time to share your experience of moving to a new rental property at Homestead Place, a McCarthy & Stone development.

We are delighted to hear that you've received such positive support throughout the process, and we're especially grateful for your kind words about Sam. It's wonderful to know that her friendly, efficient and supportive approach helped make your move smoother and more enjoyable.

We're particularly pleased to hear that Sam's commitment to the wellbeing and happiness of residents has stood out to you. Creating a welcoming and supportive environment is at the heart of what we do, and it's lovely to know that this is reflected not only in your experience but also in the positive feedback you have heard from other residents.

We will be sure to pass your comments on to Sam, who will be delighted to receive this recognition.

Thank you again for your recommendation. We wish you every happiness in your new home at Homestead Place and hope you enjoy being part of the community for many years to come.

Kind regards,

The McCarthy Stone Team

Beoordeeld met 5 van de 5 sterren

Keeping Mum Independent at Hailes Green Haddington. Thanks Sarah

We couldn’t recommend Hailes Green highly enough, and in particular Sarah, the House Manager.

Since Mum moved to Hailes Green, she has really thrived. It gives her the independence she values while giving us, as her family, the reassurance and peace of mind that she is safe, supported and not alone.

Sarah is always on hand to check in on Mum and is incredibly approachable and caring. Knowing that there is someone nearby who knows Mum and will notice if she needs a little extra support means so much to us.

The cord alarm system and the company of the other residents also give us huge peace of mind. Mum has a lovely sense of community around her, with lots of events, activities and outings, and it has been wonderful to see her enjoying life and becoming part of that community.

When Mum recently needed surgery, we were able to book the guest suite at Hailes Green so that we could stay close by and be available to her 24/7 while she recovered. Having that option made an incredibly stressful time much easier and meant we could support Mum without taking away her independence.

For us, Hailes Green offers the perfect balance — Mum can live independently and enjoy her own life, while we know she is surrounded by people, support and a caring community.

We are so grateful to Sarah for the reassurance she gives our family. Most importantly, we feel that we can trust that Mum is safe, happy, independent and cared for. ❤️

2 oktober 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Rachel,

Thank you for taking the time to share such a heartfelt review of The Hailes, a McCarthy & Stone development, in Haddington.

We are delighted to hear how much your mum has enjoyed living at The Hailes and that it has provided the perfect balance of independence, security and community. Knowing that she has been able to thrive, make the most of the activities and events on offer, and build connections with fellow homeowners is wonderful to hear.

We are especially grateful for your kind words about Sarah. Providing support, reassurance and a friendly face for homeowners and their families is such an important part of the House Manager role, and we're pleased to know that Sarah's caring and approachable nature has given you such confidence and peace of mind. We will be sure to share your feedback with her.

It's also lovely to hear that the guest suite was able to support your family during your mum's recovery from surgery, allowing you to stay close by when it mattered most. We understand how important those practical solutions can be during challenging times.

Thank you again for your recommendation and for trusting us with such an important part of your family's journey. We wish your mum continued happiness at The Hailes and look forward to supporting her for many years to come.

Kind regards,

The McCarthy Stone Team

Beoordeeld met 5 van de 5 sterren

Fabulous weekend stay at Pavilion…

Fabulous weekend stay at Pavilion Court. The room is huge with lovely decor and facilities are great. Beds really comfy, TV if you get bored. Lovely aspect looking out in to garden. The compendium told me lots about the area and I fell in love with Felixstowe. Lovely sea front walks. The town has lots of independent shops. So lovely to see a greengrocer and ironmongers, two record shops and a Wimpy! (Which was lovely - real trip down memory lane). Plenty of really good places to eat and drink and everyone was so friendly. Only downside is to catch the WiFi you need to crouch by the door and phone signal you need to be by the window. Thank you for such a lovely stay. I will definitely be back.

19 september 2026
Review zonder uitnodiging
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Antwoord van McCarthy & Stone

Dear Jane,

Thank you for taking the time to share such a wonderful review of your stay at Pavilion Court, a McCarthy & Stone development in Felixstowe.

We are delighted to hear that you enjoyed your visit and found the apartment spacious, comfortable and well-equipped. It's lovely to know that the décor, facilities and garden views helped make your stay so enjoyable.

We're also pleased that the information provided helped you discover everything Felixstowe has to offer. It sounds as though you made the most of the town's independent shops, seafront walks and local eateries, it's great to hear that the area left such a positive impression.

Thank you as well for highlighting the Wi-Fi and mobile signal issues. We appreciate this feedback and will ensure it is shared with the relevant team for consideration.

We're thrilled that you had such a memorable stay and are already planning a return visit. We look forward to welcoming you back to Pavilion Court in the future.

Kind regards,

The McCarthy Stone Team

Beoordeeld met 5 van de 5 sterren

My house manger Nick at Jameson Gate…

My house manger Nick at Jameson Gate portobello, is very interested in us he helps with everything and is always interested in our best interests and ever cheery and obliging.
He is a wonderful house manger the best we ever had

2 oktober 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Norma,

Thank you for taking the time to share your wonderful feedback about Jameson Gate, a McCarthy & Stone development in Portobello.

We are thrilled to hear how highly you regard Nick and the support he provides. Knowing that he is always cheerful, approachable and focused on homeowners' best interests is exactly the experience we strive to create within our communities.

Your comments about his willingness to help with everything and the positive difference he makes to day-to-day life are greatly appreciated. We will make sure your kind words are shared with Nick, who I'm sure will be delighted to receive such recognition.

Thank you again for your review and for being part of the Jameson Gate community.

Kind regards,

The McCarthy Stone Team

Beoordeeld met 5 van de 5 sterren

Lyle Court

Lyle Court
My husband and I came here 2.5 years ago, his comment on arrival was it looks like an hotel, so we settled in immediately. He died aged 95 about one year and four months later. Since then I have been quite happy with the service, the staff are very helpful.

2 oktober 2026
Review zonder uitnodiging
Logo McCarthy & Stone

Antwoord van McCarthy & Stone

Dear Anne,

Thank you for taking the time to share your experience of life at Lyle Court.

We were deeply sorry to read about the loss of your husband. Thank you for sharing such a personal part of your journey with us.

It's lovely to hear that you both felt at home from the moment you arrived and that the development made such a positive first impression. We are also pleased to know that, following such a difficult period, you have continued to feel happy and supported within the community and that our team has been helpful whenever needed.

Creating a welcoming, comfortable and supportive environment for homeowners is incredibly important to us, and your kind feedback means a great deal to the staff at Lyle Court.

Thank you again for your review. We wish you all the very best and hope you continue to enjoy being part of the community.

Kind regards,

The McCarthy Stone Team

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