What can I say. After years of battling with an overgrown area on a new build development and I was put in touch with a manager, Kyle Chaplin. This man is worth his weight in gold! After raising t... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Speedy response from Kyle Chaplin acknowledging my concerns and taking action for these to be addressed. Contractors were appointed and fence repaired. Issues with life ring ( kids vandalism) will... Toon meer
Bedrijf heeft geantwoord
There needs to be a system for people living abroad to get email notifications of any bills. The mail (paper) system is antiquated. I had to pay over 2,000 pounds for past debt as I did not receive m... Toon meer
Bedrijf heeft geantwoord
Sean, who I have been in contact with throughout my contact with Meadfleet has been professional, quick to reply and polite. I am very pleased as these days not all after sales departments are that go... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 1995, Meadfleet are an award-winning management company appointed by major local authorities, housing developers and land assemblers to manage public open space on housing developments throughout England and Wales. With a portfolio of more than 40,000 properties across over 320 developments, all with a variety of requirements that include biodiverse species habitat, woodlands, wildflower meadows, play equipment, complex sustainable urban drainage systems, street lighting, grass care and shrubbery, Meadfleet are the professional and sustainable solution to open space management.
Contactgegevens
2 Meadway Court, Meadway Technology Park, Rutherford Close, SG12EF, Stevenage, Verenigd Koninkrijk
- customercare@meadfleet.co.uk
- www.meadfleet.co.uk
3,9
Goed
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantastic service from Jake Davies
Fantastic service from Jake Davies who manages our new build estate. I can see Jake is really committed to his role he went above and beyond. He provided person centred and personalised support to me and my husband, he arranged a very quick, efficient repair to storm damaged boundary fences behind our home and also resolving supported with resolving minor parking issues. I'm really glad we have a great site manager for our area, our estate is clean, maintenance is great and our experience with Jake is he has definitely exceeded expectations. Merry Christmas to Jake and his team, Thank You 🎄
22 december 2025
Review zonder uitnodiging
Antwoord van Meadfleet Ltd
Hi Mrs K
Thank you so much for taking the time to leave such a great review for Jake, your Regional Manager. We agree wholeheartedly that Jake is dedicated and loves what he does for our residents.
He will be really pleased with such great feedback and we will ensure that the contractors are informed also.
Have a lovely Christmas and take care!
The Meadfleet Team
A fabulous supporting partner
Meadfleet have been absolutely amazing at supporting Garden House Hospice Care. They took the time to come visit us a few times, were kind enough to share their advice and offer support to enhance our gardens. Their horticulture experience is second to none and the kindness they have shown in supporting us with a grant of £750 …. Only to be doubled in our Big Give campaign will live on for a long time. Thank you Grace David and Lucy. Forever grateful
19 december 2025
Antwoord van Meadfleet Ltd
Hi Kulijit
Thank you so much for your fantastic review!
We will ensure that your feedback is passed on to everyone here at Meadfleet, and we would like to say it was our pleasure to support Garden House Hospice!
Take Care
The Meadfleet Team
Excellent customer service/liaison…
Excellent customer service/liaison regarding sorting out the area opposite our house ie planting of strip bed and tidying of wild flower area. Particular thanks to Taylor McCard, Emlyn Craven, Richard and Kian.
16 december 2025
Review zonder uitnodiging
Antwoord van Meadfleet Ltd
Hi Everton1
Thank you for taking the time to leave a review for the service that you received from our Customer Care Team, our Operations Manager and of course, the contractors for your development.
We will ensure that your great comments are passed on to all involved, we really do appreciate your support.
Take Care
The Meadfleet Team
I have recently been dealing with…
I have recently been dealing with Natalie Whittaker of the legal team who has been extremely prompt and responsive to deal with.
18 december 2025
Review zonder uitnodiging
Antwoord van Meadfleet Ltd
Hi Gemma
Thank you for your review, it is great to hear that you were happy with the service that was provided to you by Natalie in our Legal Team.
She will really appreciate your great comments, as do we all here at Meadfleet.
Take Care
The Meadfleet Team
Credit where it is due
Credit where it is due, Meadfleet responded quickly to my review and offered to look into my concerns. I contacted them and this has now been resolved.
Thank you.
18 december 2025
Review zonder uitnodiging
Antwoord van Meadfleet Ltd
Hi Laura
Thank you so much for your review, your support is really appreciated.
It is great to hear that you were happy with the service that was provided to you.
Take Care
The Meadfleet Team
Understanding my invoice
I spoke to Paul Ellis, from Meadfleet, recently about my invoice, as I needed clarification on certain points. He was extremely patient with me - figures are definitely not my forte! - and spent time guiding me through each item. As a consequence of speaking to Paul, I now feel very much reassured and confident about the billing process.
10 december 2025
Antwoord van Meadfleet Ltd
Hi Ann
Thank you so much for taking the time to leave a review for Paul in our Accounts Team.
He will really appreciate your kind words as he is always happy to assist in any way that he can.
Take Care
The Meadfleet Team
Resolution and understanding appreciated
I emailed the company with an explanation and sincere request. The company responded with an email of acknowledgement. A second email response that felt human and understanding.
Also for the future Royal Mail would not be the method of communication. Alternative method in place.
10 december 2025
Antwoord van Meadfleet Ltd
Hi Rachel
Thank you so much for your review and we are so glad that you were happy with the service that was provided to you.
Your comments and support are really appreciated and all here at Meadfleet really appreciate the feedback that you have left.
Take Care
The Meadfleet Team
Very fast answer to emails.
Very fast answer to emails.
The points were clarified and allowed me to carry on with my process with no issues.
The improvement point is to allow for phone interactions as Meadfleef restricts any contact to email messages. Believe being able to speak over the phone in case needed is very valuable.
4 december 2025
Review zonder uitnodiging
Antwoord van Meadfleet Ltd
Hi Mr Agostinho
Thank you so much for taking the time to leave a review for us here at Meadfleet.
It is great to hear that you were really happy with the service that you received and we will ensure that you comments are passed onto the Team.
Whilst we do understand your frustration with the phone interaction, we have found that email is the most effective method of communication, as all parties have a clear and concise record of what is happening in any situation. However, should a phone call be required, if you email in and request a call back, we are more than happy to do this for you.
Take Care
The Meadfleet Team
We recently completed our remortgage
We recently completed our remortgage, and Katie at Meadfleet made the entire process remarkably smooth from an estate management perspective. She was proactive, knowledgeable, and consistently quick to respond to every query we had. Katie took the time to explain each step clearly, ensured all documentation was handled efficiently, and worked closely with the relevant parties to keep everything moving without delay.
Her professionalism and friendly approach gave us complete confidence throughout the process. What could have been a stressful experience was made simple thanks to her attention to detail and genuine commitment to helping us reach completion on time.
12 december 2025
Review zonder uitnodiging
Antwoord van Meadfleet Ltd
Hello to The Rumbles
Thank you so much for such a great review for Katie in our Legal Team.
We are so glad that you were pleased with the service that Katie provided, and that you took the time to leaver her a review.
We will ensure that your feedback is shared around all of the Teams here at Meadfleet, as such great comments are always very well received by everyone!
Wishing your all the very best and take care.
The Meadfleet Team
Natalie Whittaker Legal Team of…
Natalie Whittaker Legal Team of Meadfleet Ltd, Our Property Management Company was so helpful, professional and very knowledgeable. We wouldn’t have completed our transaction in time without Natalie’s intervention. I’m glad to have contacted Meadfleet when I did. Thank you so much Natalie for your prompt response with exceptional and excellent service/communication.
25 november 2025
Review zonder uitnodiging
Antwoord van Meadfleet Ltd
Hi Prisca
Thank you so much for such a great review for Natalie in our Legal Team.
We will ensure that your comments are shared with everyone at Meadfleet and Natalie herself will be thrilled with your feedback.
We wish you all the very best!
Take Care
The Meadfleet Team
A very speedy professional response to…
A very speedy professional response to my question thank you very much
10 december 2025
Antwoord van Meadfleet Ltd
Hi Helen
Thank you so much for your review, we really appreciate that you took the time to leave us feedback.
Take Care
The Meadfleet Team
Mandy was Brillant
Mandy was Brillant, answered my emails quickly, very kind and compassionate, Thankyou Mandy
9 december 2025
Review zonder uitnodiging
Antwoord van Meadfleet Ltd
Hi Kym
Thank you so much for that lovely review for Mandy.
She will really appreciate that you took the time to leave her a review and we will ensure that it is circulated throughout our business.
Once again, thank you so much for your support.
Take Care
The Meadfleet Team
Jake Davies
Jake Davies, who manages the communal land at Waterhouse Mill has been good to work with. He always listens to any concerns about the maintenance of the communal land and tries to resolve any problems and is always prompt to respond to our emails
He recently provided several bags of Tete a Tete's which I planted around the estate, It was rather rainy and then frosty shortly after so let's hope they come up in the Spring.
29 oktober 2025
Review zonder uitnodiging
Antwoord van Meadfleet Ltd
Hi Christine
Thank you for taking the time to leave such a lovely review for Jake, he will be over the moon.
We are so glad that you carried out some planting with the bulbs and fingers crossed the frost left them alone. Please feel free to supply some photos when the emerge!
Take Care
The Meadfleet Team
Helpful employee
Mandy Franklin was so helpful in resolving an account issue and we are very grateful!
3 december 2025
Review zonder uitnodiging
Antwoord van Meadfleet Ltd
Hi Louise
Thank you so much for taking the time to leave a review for Mandy.
She will love your feedback, as will everyone here at Meadfleet and we really appreciate your support.
Take Care
The Meadfleet Team
Very poor service - no accountability
Very poor
As a resident at an established site I have been chasing a tree replacement for years - literally years.
This has been ongoing for a ridiculous amount of time now and nothing is happening despite my constant chasing.
No one taking accountability for it - passed from one person to another. The next excuse will be it’s out of season as it’s been delayed it so long. I’ve heard it all before.
Residents are very unhappy about the service received and the fact we pay an incredible amount of money and are not getting the service or the items we pay for.
2 december 2025
Review zonder uitnodiging
Antwoord van Meadfleet Ltd
Hi Rachael
Thank you for your email, and we are really disappointed to hear of your dissatisfaction with the service that you have received.
In light of this, we have reached out to you personally, which we hope will bring a satisfactory resolution to this matter for you.
Take Care
The Meadfleet Team
Highly Professional!
Working with Francina from Meadlfeet allowed us to complete our transaction with ease. Their handling of the post-completion requirements was highly professional and I would definitely recommend working with Meadfleet.
1 december 2025
Review zonder uitnodiging
Antwoord van Meadfleet Ltd
Hi Umar
Thank you so much for that great review!
We will ensure that your comments are passed onto Francina in our Legal Team, who will love the feedback that you have left for her.
Once again, thank you!
Take Care
The Meadfleet Team
Very helpful and prompt service.
Mandy from the Customer Accounts Team was very efficient and helped me with my query/problem, which was completely my fault but she was very understanding and helpful. I was, and am, very grateful.
28 november 2025
Review zonder uitnodiging
Antwoord van Meadfleet Ltd
Hi Isabel
Thank you for your review of the service provided to you by Mandy today.
It is great to hear such lovely feedback and Mandy will really appreciate it that you took the time to leave a review.
Take Care
The Meadfleet Team
Efficient professional support
Really prompt helpful reply Thank you
27 november 2025
Review zonder uitnodiging
Antwoord van Meadfleet Ltd
Hi Helen
Thank you so much for your review, your support is really appreciated.
Take Care
The Meadfleet Team
Helpful and clear communication
Many was helpful and communicated accurately
26 november 2025
Review zonder uitnodiging
Antwoord van Meadfleet Ltd
Hi Alex
Many thanks for taking the time to leave a review for Mandy.
Your feedback is really appreciated by everyone here at Meadfleet.
Take Care
The Meadfleet Team
Charged me £100 late fee
Charged me £100 late fee for being 4 weeks late payment. Original bill was only £91!! I accept it was late and expected maybe £25 late payment fee. Complained, had a email saying they were really busy but it will be looked at, 4 weeks later no reply , apart from this one. How did we do, You didn't do anything, that's how you did.
1 september 2025
Review zonder uitnodiging
Antwoord van Meadfleet Ltd
Hi Lee
We just wanted to check in with you as we are not sure if you have managed to contact our Feedback email address.
With regards to the invoices and late payment charges, we would like to confirm that following the invoice issued on 20th August 2025, a statement was sent out 5 weeks later as a reminder for payment. A following statement was then sent out a further 4 weeks after that, and any un paid accounts would have received a late payment charge a full 10 weeks following the issuing of the invoice on 20th August 2025.
I hope that clarifies the timescale of the matter from the issuing of the invoice to the ultimate issuing of the late payment charge.
Please do get in touch if you have any further queries that you would like addressed.
Take Care
The Meadfleet Team
Hi Lee
Thank you for your review and we really appreciate the feedback.
If you could contact our email address feedback@meadfleet.co.uk; with your property address, we will look into this matter for you.
Take Care
The Meadfleet Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.