Medipups Reviews 

Never received the dog beds ordered in June and calming chews still getting charged for the calming chews and now got one bottle again charged after said did not want and want refunded this is plain bulls——-

I ordered the pet bed, which was 2 for 1 in July 2023. Their phone number is a non-working number. I have emailed medipups and have gotten a standard reply of a ticket was created on my behalf and my request was being reviewed. I did speak to a Genevieve in August before the phone number became a non-working number and she assured me I would get reimbursed the additional $9.99 I was charged even after never getting the beds. I was credited the $9.99, but the next month, they charged me again. I am still owed the original $49.99 plus the additional $9.99. Oh, there's a guy named Zach that told me to have patience. I think I have been plenty patient since it is now December 13th and I still haven't received the beds. Scam!!!!!!!!!!!!

Looks like I’m in the same boat as it hers, ordered June1, it’s know Dec, 2023 and nothing, must be a scam.

Ordered buy on get one dog bed in July of 2023.. It is now November and nothing!! Multiple emails to them. No refund and No bed. Total scam. 100$ down the drain.

If I could give zero stars I would. Been over 6 months and no dog beds. The contact number for the company doesn’t work. They responded to the first couple emails about delays and refunds. Now never respond and lost $100. Complete fraud and a scam.

This company is a total scam. I ordered dog beds in May, and now it's December. Nothing.

I believe this company is a total scam. I started in June purchasing a bogo on the dog beds. Never got them. I've emailed quite a few times and always told production is behind. I finally asked for a refund and guess what, thats delayed also due to the fact they are so busy processing payments. I've given them 6 months to do something and they've done nothing. Don't waste your money or your time with them. Fraudulent company.

This company is great at manipulating and making you think they care about your order. They don’t follow through—I placed my order in June and have not yet received it or a refund. Do not buy!

Fraudulent company. Ordered in June, received a response a month later to please be patient. Now it's Nov and they will no longer respond and the credit card company says it's been too long for any recourse.

I ordered dog beds through this website on 5/26/23 and now am out $100. I rec'd NOTHING. They responded to my email one time, said shipping was delayed because they were so busy. Yes, they are busy scamming good people out of their money.

This company is a fraud. DO NOT BUY FROM THEM. I purchased two dog beds back in June. No joke, 15 emails and I've also reported you to BBB (and they also have not received any response). This is a scam. Do not purchase anything from this company.

Total scam. Took my money in April. It’s now 10/30/23. No beds. No refunds. Pretended to be concerned and reassuring at beginning of complaints. Now just total silence. No response to request for refund. Save yourself the hassle and $50. This place is not trustworthy.

Last month I got some cat food from Medipups and after using them on my cat I can find good changes on my cat. Their food is organic and harmless and obviously drug free.

I wish I had seen this sight before. I have exactly the same experience. I ordered the dog beds bogo on July 20. They have answered my emails with the same crap everyone else has been given. What a scam!!!

I wish I could give a rating lower than 1. My story is the same as others except that after numerous emails, I was able to speak with a representative. The rep. said they were trying to get more product because of all the orders. However, if true, they shouldn’t have kept up their instagram offer for months. Of course he assured me that my two pet beds would be sent within 1 to 2 weeks. Didn’t happen. It makes a lot of business sense to offer a BOGO deal when they don’t even have to send any. When I went to their website I realized that they were in the pet supplement business and didn’t have any other products. I want to report them to some agency who can hold them accountable.

HORRIBLE HORRIBLE BUSINESS - I ordered my dog a bed from your company (2 for 1) in May and it is now October. I still have not received my beds. I have emailed your company about this and they just keep telling me to be patient there on there way. I want a refund of $79.99. I am extremely disappointed in this company. I am contacting the BBB about this.

I order a BOGO dog bed in May 2023 and after many correspondence emails I still have not received the dog beds. In August 2023 I requested a refund and as of today Oct 11,2023 I still haven’t received my refund. When I try to call the # on their website it says it’s out of order. And every email says “Thank you for your patience we are working very hard to ship your order”. This is getting ridiculous and I think this company needs to be accountable for the many bad reviews. I just want my money back and hope no one else goes through what I have. BEWARE OF THIS COMPANY.

Hate that I have to give even one star. Wish I read the reviews before ordering two dog beds back in July. It is now October and still no beds. Have asked for a refund multiple times and only received one response asking me to be patient. They were not patient about charging my credit card. Now I have gotten no product but two more charges to my credit card. Called my credit card company and had to cancel. This company is a scam. Don’t order from them. If it sounds to good to be true, it is.

This company is not legitimate. I have bank statements, emails - records of everything! Back in July 2023, 3 months ago I ordered the BOGO free dog beds, paid $60. It is October 2023 and I haven’t received them. WAIT there’s more…..I have emailed the company multiple times only for them to say “how sorry they are and to be patient.” Well, I’m the meantime they charged me another $39.99 the other day. When I dug deeper, I have found that they’ve charged me $9.99 every month since buying the beds. So I am $120 in the hole with this company, no beds, and now no responses. I have taken action against the company. I, among several others, that I can see from reviews have filed complaint with the Better Business Bureau as well. This is a terrible, fraudulent company that shouldn’t exist.