Medipups Reviews 

182
TrustScore 1.5 uit 5

1,7

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

First of all I wish I could give them ZERO STARS one star is beinf way too generous. This is how awful this company is to attemt to deal wirh. I have been trying to cancel this subscription for 10 mon... Toon meer

Beoordeeld met 1 van de 5 sterren

I tried the product for a few months, but it did nothing for my dog. When I tried to cancel the subscription, they ignored my email requests for a month and even tried to charge my credit card again t... Toon meer

Beoordeeld met 5 van de 5 sterren

My dog Lucky has been struggling with separation anxiety when I’m away at work during the day. I tried lots of recommendations but nothing seemed to help. Thankfully my friend Roberto gave me a calmin... Toon meer

Beoordeeld met 1 van de 5 sterren

They could improve by sending what you purchase, getting a working phone number, answering the support emails with something other than having received it, stop auto charging when asked. In short bein... Toon meer

Bedrijfsgegevens

  1. Dierenwinkel

Geschreven door het bedrijf

We are Medipups. A company built by pet owners, for pet owners. Medipups wants to make sure your dog’s days are a lot better. How do we do that? By sticking to our core values: Science-based, Results Driven. It can be confusing choosing the right solution for your pups, which is why we have unique formulations, and put a lot of in care into our products and only use thoroughly vetted, scientifically backed ingredients. We really love dogs. And we do anything we can to keep your fluffy friends healthy and happy.


Contactgegevens

1,7

Zeer slecht

TrustScore 1.5 uit 5

182 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,7

Alle reviews

(182)

33 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Lucky to have found Medipups

My dog Lucky has been struggling with separation anxiety when I’m away at work during the day. I tried lots of recommendations but nothing seemed to help. Thankfully my friend Roberto gave me a calming chew to try and it worked great. No more destructive behavior while I’m at the office. I’ve ordered multiple times since then and haven’t had any issues, thanks medipups.

13 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My dogs love these vitamins

My dogs love these vitamins. I see a huge difference in their coats and their personalities. I have tried many different vitamins, and this one by far is the best one I’ve ever tried.

12 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

FRAUDULANT

NEVER RECIEVED ITEMS. THEY ARE A FRAUD. DO NOT EVER DEAL WITH THEM! They slso just.asked me yo tske.this down LOL

4 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM…I ordered a one month supply back…

SCAM…I ordered a one month supply back in February. They continue to send every month and charge me for it. I never set up an account. No way to contact except through email. They apologized once but have continued to send charging me each month….have sent emails asking them to stop and get nowhere. Additionally it looks like white specks have covered the chews….mold? No way I want my dog to consume these.

1 juni 2023
Logo Medipups

Antwoord van Medipups

Hi Meg Mendoza,

We would like to apologize for your recent experience with us. We pride ourselves on our products and the high quality standards we maintain. We would like to make things right.

We are sorry to hear that you had difficulty with our cancellation process. I can see your account is fully refunded and cancelled now. We would advise to cancel your subscription plans in advance in the future so this does not happen again.

Yours sincerely,
Angelica
Medipups Support Manager

Beoordeeld met 2 van de 5 sterren

I placed my order for the buy one get…y

I placed my order for the buy one get one bed four days ago and realized I put the wrong city so I've been trying to contact them for 3 days. I emailed seven times
I have called that number and it just tells me to go the website to email them and then disconnects. They've already got my money which is 69.99 so either need a refund or I need them. Let me know. They got my email and I can change my city that I lived in. No reply no answer. I'll give him seven more days and then I'll report this. So looking forward to healthy beds for my pups; (

They replied back to me. Going to refund my money. I didn't ask for a refund. I just wanted the pillows but I apologize to them and as soon as I get my refund I WOULD love the pillows
THAT'S WHY I ORDERED THEM IN THE FIRST PLACE
They just need to answer emails faster than what they do thank you very much I hope it ends well for all of us

27 mei 2023
Beoordeeld met 5 van de 5 sterren

I usually skip these adds for pet…

I usually skip these adds for pet supplements as i do not trust them. I saw these and saw they were organic and was excited to give them a try. I must say the service, product and support has been really great so far.

29 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I would give 0 stars if available

I would give 0 stars if available. Never received order but double charged for 2 months. Only get email responses after threatening them. Still haven't received refund over 200.Giving til end of week and then taking different steps. Total scammers

18 maart 2023
Logo Medipups

Antwoord van Medipups

Hi Tiffany,

We would like to apologize for your recent experience with us.

We are sorry to hear that you had difficulty with our cancellation process. We'd be happy to help you with your cancellation. Could you provide us with an Order ID? We'll have a representative reach out to you immediately.

Yours sincerely,
Angelica
Medipups Support Manager

Beoordeeld met 1 van de 5 sterren

Customer Service non-existent

I have tried to reach this company by phone and by email to no avail. The email address they have listed is non-existent and if you call the phone number listed it is an automated response directing you to the email address that does not exist. I want to cancel my subscription to their products but there is obviously no way to contact them legitimately.

05/22/2023---- Issue has been resolved.

4 april 2023
Logo Medipups

Antwoord van Medipups

Hi Laurie,

We would like to apologize for your recent experience with us.

We are sorry to hear that you had difficulty with our cancellation process. We'd be happy to help you with your cancellation.

I cannot locate your order, could you provide us with an Order ID? We'll have a representative reach out to you right away.

Yours sincerely,
Angelica
Medipups Support Manager

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