Mikaandsammys Reviews 

I ordered the Large Dog Bundle and had a great experience. The bundle came with 12oz of jerky, two large bones, and a 12” hickory bully stick. Everything was top quality.

Communication was excellent. I got regular order updates and they were running some great promotions, which was a nice bonus.

Most importantly, my dog loved everything in the box. Definitely will be ordering again.

My dog enjoys everything I get for him. Even better everything is all natural and no harmful to his digestive system.

My dogs absolutely love these bones, and I can genuinely say they’re one of the best treats we’ve tried. They keep them happy, occupied, and excited every time I bring them out, which is a win in my house. On top of that, Tiffany is always amazing to work with. She’s friendly, reliable, and makes the whole experience easy from start to finish. It’s clear she really cares about her customers and their pets, and that kind of service makes all the difference. Highly recommend!

These days it is really hard to find a company that actually has good customer service. Any time I have had to contact them you are met with an actual human. Even the owner Erik called me back when I had a question to explain it to me, I really wasn't expecting that. He was very helpful and nice. But Tiffany really goes the extra mile, any time I have interacted with her she goes above and beyond. You can tell she really takes pride in her job and cares about the customers. Tiffany is the best, give that girl a raise.

I’ve been really happy with both the products and the overall experience. The quality is very consistent, and my dog loves them, which honestly says more than anything else.

What stands out just as much is the service. Communication has been smooth, everything arrives as expected, and you can tell there’s real attention to detail. It’s not just about selling a product, it actually feels reliable.

Overall, great quality and a team that’s easy to work with. I’ll definitely keep ordering.

They've got excellent products and the customer service is top tier. 👍👍

Mika and Sammy produces the best pet treats. I would suggest them to anyone who is looking for high quality treats.

Very happy with my purchase and their service. Will definitely be a life-long customer! Thank you Mika and Sammy's!

Customer service/support is terrible. No access to my subscription on their website. No contact info on their website. The Help AI is useless. I don't think it knows the word Subscription.

So, I ordered 5 medium smoked beef marrow bones for $55 from Mika and Sammy's. 8 days later they arrived. I opened the box and was immediately greeted by an overwhelming odor. They range in size from 3" - 3.75" in length and do not look like the bone in the ad. The bone in the ad is flared at both ends, but the ones that arrived are flared at one end, meaning they are cut in half. My dogs are not impressed. Only one dog seemed mildly interested in the two bones that I laid out for two dogs, and he spent about a half an hour licking the coloring off the bone. He only returned to the bone one time. I called "customer service" three times in 2 days to request a refund and had to leave a voicemail each time as no one was answering the phone during their "business hours". No one returned my phone calls. I finally got through to them on day three, and was in the middle of getting a refund from the woman that answered when suddenly a guy took over the phone call. He did not introduce himself, so I asked him who he was. He claimed to be the owner, although he never gave his name, and told me that I was being rude and he would not issue me a refund. He sounded like a kid trying to be tough over the phone. Needless to say, the phone call went downhill from there, and I will not be getting a refund. Do not do business with his company, as nothing is as it seems. (After writing this review, I read other reviews that back up my claims. Buyer beware!)

The bones chipped and one cracked right down the middle. I have purchased smoked bones from a local butcher that are better quality and lasted longer and cheaper to buy.

My dogs are very aggressive chewers. Nothing is made to last. But the smoked marrow bones are amazing. Even after they eat all the goodness in the bone and around it they still gnaw on it for weeks. I Ali tried the yaks. And they chewed for hours and didn't get anywhere. It was wonderful especially that I have a 10 month old that wants to chew everything. I actually had to hide it cause they wouldn't go potty or eat. And customer service is outstanding. Thank you Sammy and mika

My dogs love them. They are endless chewers with A LOT of energy (still at 6 years old!) and we have tried everything. But Mika and Sammy's bones work. We give them bones for about 30 minutes a day and they last several days. It tires them out and they are so content. Yes, they smell- they are smoked bones! Customer service is great, too. No issues. I've ordered a few times now and will continue.

I ordered 3 medium bones for my 2 dogs. I was very disappointed in the size for the money. My dogs didn't care for them & took a bit before they would try them. They smelled really bad. They did eat the marrow out & one dog got diarrhea. They had no interest in chewing them. I requested a refund because of their 100% satisfaction guarantee. They would only refund for the 1 unused bone. I expected more from a family owned operation. I ordered without checking reviews first. Shame on me.

I am SOO done with these guys!!! Ordered in December of 25...today is the 13th of January...still NO BONES!!!
UPS keeps on changing the delivery date yet they assure me that they'll deliver today. This is not the first time so shame on me for wanting to do something nice for my dog. Do yourself a favor and buy elsewhere.
ABSOLUTELY ridiculous!!!!

I am new to Mika and Sammy's but the ordering was easy, the shipping was quick and efficient. I recieved my box 3 days after i ordered it. My dog absolutely loves the smoked duck feet. One of the boxes didnt arrive at the same time but when I called them they were able to help me immediately and my box is due to arrive in another day or so. I like the 7 day turnaround they offer and the pricing. Will absolutely order again.

My experience was perfect. Not sure why there are so many negative reviews. AI reviews or something? Anyway, we ordered about $100 worth of various items. Arrived in about 6 days. The bones were wrapped in paper. The jerky like sticks were bagged. The yaks looked perfect. The dogs loved everything. I saw somebody complaining that the bones smelled smoky. They are literally smoked bones. They aren’t going to smell like peaches n cream. Maybe I just got lucky? I will be ordering again. I had no need for customer support so I offer no opinion on that.

I purchased (3) split antlers bones by mistake and when I asked them if I can send them back for full antler bones they stated I had to use a courier service to their warehouse because they don’t have a store. It wasn’t worth it for me to pay for a courier service to send back the bones.
I ended up purchasing (1) whole antler bone for my Rhodesian Ridgeback. Within one hour my Ridgeback cracked it while gnawing on it. Unfortunately MikeandSammy’s can’t advertise that these full antler bones are great for all dogs. They are unsafe for powerful chewers. If you have a dog that is a powerful chewers, please don’t buy these bones.

Ordered the large smoked bones and yes the dogs loved them but they were stripped bare in a matter of an hour total. $17 bucks a bone is way too expensive for a one hour treat. Never again and they do smell really bad!!!

On my second order. I have 3 big dogs and they love the smoked bones. We only give the to them a few times a week and only allow them to keep them for about 45 min, this way they see them as special treats.

Orders arrive in less than a week. I’m always getting special offered and look forward to trying the 25 new sticks they are adding.

We love Mike and Sammy’s.