I took my water damaged phone in to the Kings Lynn shop for repair, the staff were polite, courteous and helpful. I had to wait for the necessary components to be ordered but I completely understan... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This earphones & charger adaptor was advertised as an original Samsung product. When it arrived, it clearly was not. It's kind of worked for a couple of weeks, although the sound quality wasn't brill... Toon meer
Bedrijf heeft geantwoord
I found the company responded quickly to my emails, advised when returned goods had been received and replacement dispatched. The only reason for a star less was because a question I had asked in e... Toon meer
Bedrijf heeft geantwoord
I ordered a blue tablet case but received a message stating it was out of stock, chose two alternative colours only to be told they were also out of stock, and they only had one colour left. Accepted... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
mGuru is a family owned mobile accessories online retailer based in Luton. We offer Free UK delivery and low shipping costs for worldwide delivery.`
Contactgegevens
Customer Support Centre, PO Box 2564, LU3 2AF, Luton, Verenigd Koninkrijk
- 0845 519 0096
- customers@mobileguru.co.uk
- www.mobileguru.co.uk
3,3
Gemiddeld
257 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Poor quality & already not working...QUICK REFUND GIVEN
This earphones & charger adaptor was advertised as an original Samsung product. When it arrived, it clearly was not. It's kind of worked for a couple of weeks, although the sound quality wasn't brilliant. And now it's stopped working altogether.... I'm very disappointed with it & shall be requesting a refund.
I did this and the company were very quick to respond and give me a full refund, so there Customer Service is good.
7 juli 2022
Antwoord van mGuru
Really sorry to hear that. Please contact customers@mobileguru.co.uk and our staff would be more than happy to resolve any issues.
Antwoord van mGuru
Thanks for your feedback
Goods Well over priced
Well over priced you can buy similar products on eBay for a fraction of the cost
Please look there first
8 juni 2022
Antwoord van mGuru
Sorry to hear that. You can contact customers@mobileguru.co.uk if you wish to return the item.
My wife wasn’t impressed with the…
My wife wasn’t impressed with the quality and felt it really was a poor choice for her
4 juni 2022
Antwoord van mGuru
Sorry to hear that. You can contact customers@mobileguru.co.uk if you wish to return the item.
You sent the wrong phone
19 mei 2022
Antwoord van mGuru
Sorry to hear that. You can contact customers@mobileguru.co.uk if your issue is unresolved
Antwoord van mGuru
Thanks for your feedback
Company responsive, delivery good
I found the company responded quickly to my emails, advised when returned goods had been received and replacement dispatched. The only reason for a star less was because a question I had asked in email was not answered but possible the person didn't know the answer?
I would use again, fair prices
14 mei 2022
Antwoord van mGuru
Thanks for your feedback
Mixed Feelings
Love the phone case and the colour, although sadly the colour chips quite easily.
14 mei 2022
Antwoord van mGuru
Thanks
service was good but charger doesnt…
service was good but charger doesnt appear to solar charge as stated. Service not so good as cant make contact with them.
12 mei 2022
Antwoord van mGuru
Please contact our support team who would be happy to help
This was delivered quickly and…
This was delivered quickly and politely. A good product and a good service.
12 mei 2022
Antwoord van mGuru
Thanks for your feedback
I ordered a case for my IPad
I ordered a case for my IPad, the original one was out of stock so I was offered a 360 case instead in the same design, I accepted the replacement. The delivery was quick, I received my case in excellent condition and I must say that this case is far better than the original one I ordered. Thank you.
12 mei 2022
Antwoord van mGuru
Thanks for your feedback
Still waiting for my refund
Still waiting for my refund, because I refunded the good. It's almost a week since I received acknowledgement from MGuru for receiving the stuff. I am still waiting for my refund please
5 mei 2022
Antwoord van mGuru
Hi, once the item arrives our staff will follow up immediately
Update on recent review about mobile…
Update on recent review about mobile charger
Following my recent review about mobile charger purchased from MGuru, the matter has now been resolved. MGuru is refunding the cost of the charger so I am happy now that the matter is resolved.
30 april 2022
Review zonder uitnodiging
Antwoord van mGuru
Thanks for your feedback
Good company
Great value for money for an iPad cover/protector and delivered within two days.
28 april 2022
Antwoord van mGuru
Thanks for your feedback
Received when expected
Received when expected, well packaged and delighted with product.
28 april 2022
Antwoord van mGuru
Thanks for your feedback
Misleading pictures on site.
Although the product is what I expected, I was expecting 2 of them as the picture showed.....this was misleading and in that event i found it quite expensive.
19 april 2022
Antwoord van mGuru
Please contact customers@mobileguru.co.uk and our support staff would help resolve this issue
Excellent service ,I ordered wrong…
Excellent service ,I ordered wrong product ,customer service very good,received refund within 24 hours,well done.
15 april 2022
Antwoord van mGuru
Thanks for your feedback
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