Green Power Mobility Reviews 

2.238
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Had a flat battery on the scooter and so called GreenPower up as it was still under warranty. They sent out a lovely engineer called John, who managed to change the batteries over quickly for me, no... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Everything and more. Great service just taken a maiden trip out in my loan scooter whilst I wait for my new order Mark a jolly man explained fully great website too very informative and James and st... Toon meer

Beoordeeld met 5 van de 5 sterren

Service from order to delivery was excellent Paul the delivery driver was polite - professional & on time. made sure I knew how the scooter worked & where all the switches etc was. Nothing was too m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

firstly the wrong scooter model was delivered an 800watt instead of 900watt, but that was soon put right plus was given a free upgrade motor of 1000watt, this and the lithium batteries were fit... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Geschreven door het bedrijf

Established in 2012, Green Power has grown to be ones of the UK's leading brands within the mobility scooter industry. Our mobility scooters offer innovative mobility solutions for you and your loved ones. We pride ourselves on the extraordinary service we provide which has come from providing high quality, reliable and durable electric mobility scooters and electric bicycles to our valued customers for over a decade. Due to our extensive experience, we have learned to design unique models to match the varying needs of our customers.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,6

Alle reviews

(2.238)

835 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Mobility scooter works as described and…

Mobility scooter works as described and meets my needs. Climbs the steep hills around our village without problems. Engineer visit by PAUL to replace faulty wiring was repaired in a professional and cheerful manner

2 september 2026
Review zonder uitnodiging
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for your feedback. We’re pleased to hear that your scooter meets your needs and handles the steep hills around your village with ease. It’s also great to hear that Paul carried out the repair in a professional and cheerful manner. We’ll be sure to pass on your kind comments.

Beoordeeld met 5 van de 5 sterren

A VERY happy customer...

Bought and paid for it 26th August 2026, upgraded and delivered on 9th September 2026.
I can't thank you all enough. I bought the JH500 and upgraded the tyres to solid, had a locking top box put on and had a bigger motor fitted.
Can't wait to get the opportunity to get out and about on it.
The salesman was James and it was delivered with care and a shown how to use it's features etc by Craig. Both of these guys are a credit to the company and I hope they are given credit for it.

I highly recommend Green Power as a company. Buy from them with confidence.
Thanks to everyone behind the scenes who haven't been named but obviously played their part.

I am nothing to do with the company, just a very satisfied customer.

9 september 2026
Review zonder uitnodiging
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for such a detailed and wonderful review. We’re delighted to hear how happy you are with your JH500 and the upgrades you chose. It’s fantastic to hear that James and Craig looked after you so well, and we’ll be sure to pass your kind words on to them. We really appreciate your recommendation and hope you enjoy getting out and about on your new scooter.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Was kept up to date with delivery date & time, the night before I was due to receive my scooter I got a call from Paul asking if I wanted it that night as he was in the area, brilliant.
Paul was very helpful, polite, well mannered, spoke me through everything & gave me a demonstration. He’s a great guy. I’ve had my scooter for nearly 3 months with absolutely no issues. I get asked about my scooter a lot & the kids in the area recon my scooters a really a quad for granny’s 😂 I’ve the jh500, highly recommend as it’s comfy, easy to use & a head turner.

8 september 2026
Review zonder uitnodiging
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for your fantastic feedback. We’re delighted to hear that Paul provided such a helpful and professional service, from arranging the delivery to demonstrating your scooter. It’s great to hear you’re still enjoying your JH500 after nearly three months. We’ll be sure to pass your kind words on to Paul.

Beoordeeld met 4 van de 5 sterren

Very knowledgeable

Very knowledgeable, helpful engineer called Paul who changed the battery and checked the vehicle over but unfortunately he had not been told that I had booked a service and brake adjustment, only about the new battery which has an updated socket on it which didn't fit my older model and required a fitment which he wasn't carrying, he also thought that the brakes were too abrupt and could possibly need a new controller but he hadn't been told to do anything other than a straight battery swap. Paul also said 'the office' would contact me with a new appointment a week ago. I called the office this morning and I am awaiting a call back from an engineer to discuss another appointment.
It does appear that the engineers do not carry a wide variety of spares only a toolkit, and that communication between the office and the field operatives is somewhat haphazard although all seem to be very helpful and polite.
Recommend? Yes!

2 september 2026
Review zonder uitnodiging
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for your detailed feedback. We’re pleased to hear that Paul was knowledgeable, helpful and polite throughout his visit. We’re sorry that there was some miscommunication regarding the service and brake adjustment, and we appreciate your patience while this is being resolved. We’ll pass your comments on to the relevant team to help improve communication going forward.

Beoordeeld met 4 van de 5 sterren

Green power Fastest mobility scooter

After checking out many mobility scooter sites on the internet ,I became quite confused by the very wide choice and decided on reverting to a Green Power brochure previously required by post. This brochure was certainly well designed and after studying the models advertised , I decided that the Fastest model appeared to be as good as any and without seeing the actual model for real I rang the sales office early July, placed the order and on the 18th August received delivery. Unfortunately after delivery I found the parking break too stiff to operate but within two weeks Marc (who made the original delivery) re visited to put the matter right. Hopefully this will be the only problem during the warranty period or even longer. On the plus side I am very pleased with the scooter so far and look forward to many months of trouble free riding.

7 september 2026
Review zonder uitnodiging
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for your detailed feedback. We’re pleased to hear that you’re happy with your scooter and look forward to many months of trouble-free riding. We’re also glad that Marc was able to return and resolve the issue with the parking brake. We’ll be sure to pass your kind comments on to Marc.

Beoordeeld met 5 van de 5 sterren

Marc delivered our scooter

Marc delivered our scooter and did the demonstration too. He was lovely and friendly. Explained everything easily and made sure my father in law understood. He waited while father in law tested the scooter and wax comfortable. Explained everything out aftercare etc. top marks to Marc! Thankyou for all your help.

7 september 2026
Review zonder uitnodiging
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for your wonderful feedback. We’re so pleased to hear that Marc was friendly, helpful and took the time to make sure your father-in-law was comfortable and understood everything. We’ll be sure to pass on your kind words to Marc.

Beoordeeld met 5 van de 5 sterren

The Cellar on the telephone was…

The Cellar on the telephone was extremely informative and helpful.
The delivery man called Paul was also professional informative and did not rush me.

7 september 2026
Review zonder uitnodiging
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for your lovely feedback. We’re pleased to hear that our team was informative and helpful, and that Paul provided a professional and unhurried service. We’ll be sure to pass on your kind comments.

Beoordeeld met 5 van de 5 sterren

Happy we the service Paul took time to…

Happy we the service Paul took time to explain things to me special thanks to paul

7 september 2026
Review zonder uitnodiging
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for your lovely review. We’re delighted to hear that you were happy with the service and that Paul took the time to explain everything clearly. We’ll be sure to pass your special thanks on to Paul.

Beoordeeld met 1 van de 5 sterren

WAITING REPAIR

ORDERED FEB received mar ,broke apr 69 miles, date to repair may/jun .caiied mid jun repair end july phoned mid july repair end aug. now sept and will have to phone again as the company never contact me . service very poor for a 2229 scooter.
finally repaired 14/9/26 but is 6 month wait acceptable, will try it and see what happens .

5 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had my solid tyres fitted by John who…

Had my solid tyres fitted by John who was very helpful, friendly and even put my scooter in the shed for me so as I did not have to go out in the rain.

2 september 2026
Review zonder uitnodiging
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for your lovely review. We’re delighted to hear that John was helpful and friendly when fitting your solid tyres. It’s great to know he went the extra mile and made sure your scooter was safely put away for you. We’ll be sure to pass your kind feedback on to John.

Beoordeeld met 5 van de 5 sterren

New scooter

I got my new my new mobility scooter today Dale the service engineer was amazing I couldn't fault him he gave me amazing demonstration on how my scooter worked he was also very friendly and respectful

4 september 2026
Review zonder uitnodiging
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for your wonderful review. We’re delighted to hear that Dale provided such an amazing service and gave you a clear demonstration of your new mobility scooter. It’s great to know he was friendly, respectful and helpful throughout. We’ll be sure to pass your kind feedback on to Dale.

Beoordeeld met 5 van de 5 sterren

Very happy customer

Hi. In my third visit from an engineer the second from the same one . Josh he was very good both times New his job and was very polite. I was very impressed and grateful. I gave him a tip I do not do that normally. So thank you to him and green power. It took a while but also well that ends well. so thanks again. Dave. Very happy customer.

4 september 2026
Review zonder uitnodiging
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you, Dave, for your fantastic review. We’re delighted to hear that Josh provided such a professional, polite and knowledgeable service on both visits. We really appreciate your kind words and are pleased that everything was resolved and you’re now a very happy customer. We’ll be sure to pass your feedback on to Josh and the team.

Beoordeeld met 5 van de 5 sterren

Chris delivered my mobility scooter and…

Chris delivered my mobility scooter and gave me full instructions, he answered every question I asked and was very informative, his attitude was very pleasing.

3 september 2026
Review zonder uitnodiging
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for your lovely review. We’re so pleased to hear that Chris provided such a helpful and informative service, answered all your questions, and made sure you felt confident with your new mobility scooter. We’ll be sure to pass on your kind feedback to him.

Beoordeeld met 5 van de 5 sterren

Got possibly the best deal going on a…

Got possibly the best deal going on a superb Mobility Scooter. They really went out of their way to help me.
My Engineer was michael.
Couldnt scan thE QR Code

4 september 2026
Review zonder uitnodiging
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for your fantastic review. We’re delighted you’re happy with your scooter and the service you received. We’ll be sure to pass your kind feedback on to Michael.

Beoordeeld met 5 van de 5 sterren

Michael delivered our new scooter today…

Michael delivered our new scooter today and he was extremely helpful and professional, he arrived giving us an hour's notice and answered all our questions, the scooter is brilliant and easy to use, I would highly recommend, thanks

3 september 2026
Review zonder uitnodiging
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for your fantastic 5-star review! We’re delighted to hear Michael provided such a helpful and professional service, keeping you informed before arrival and taking the time to answer all your questions. We’re so pleased you’re happy with your new scooter and really appreciate your recommendation.

Beoordeeld met 3 van de 5 sterren

I haven’t had delivery of item yet so…delivery delayed.

I haven’t had delivery of item yet so it’s hard to give an accurate score. However, I was very pleased to receive a phone call from the company explaining that the order was delayed. Phone calls are rare these days and so much appreciated rather than an email. Ask me about this again once I’ve taken delivery of the order.

27 augustus 2026
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for taking the time to leave us a review. We completely understand that it’s difficult to give a full score before your scooter has arrived, but we really appreciate your kind comments about our communication.

We believe keeping our customers informed is important, especially if there’s an unexpected delay, and we’re pleased that our phone call was appreciated.

We look forward to hearing from you again once your scooter has been delivered and, hopefully, getting you out and enjoying it.

Beoordeeld met 5 van de 5 sterren

John from green power defo recommend

John arrived promptly this morning to fit solid tyres on my mobility scooter and he done a fantastic job. He’s a top guy and I’d definitely recommend

3 september 2026
Review zonder uitnodiging
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for your fantastic 5-star review! We’re delighted to hear John did such a great job fitting your solid tyres and provided excellent service. We’ll be sure to pass on your kind words and recommendation.

Beoordeeld met 5 van de 5 sterren

Greens mobility scooter

Delivery was good. Michael was such a happy chatty man showed us everything on the scooter such a good person with a great sense of humour

1 september 2026
Review zonder uitnodiging
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for your lovely 5-star review! We’re so pleased to hear Michael provided such a friendly and enjoyable service, taking the time to show you everything on the scooter. We’ll be sure to pass on your kind words.

Beoordeeld met 5 van de 5 sterren

5***** Service

A Very Good 5***** Service from Start to Finish.

27 augustus 2026
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for your fantastic 5-star review! We’re delighted to hear you received a great service from start to finish. We really appreciate your feedback and support.

Beoordeeld met 5 van de 5 sterren

Green power where perfect

Green power where perfect. Delivered with keeping us knowing how long he would be"Michael" lovely bloke,took time to go through everything for my partner to ensure his safety. Could not ask for more. Well chuffed 😊

2 september 2026
Review zonder uitnodiging
Logo Green Power Mobility

Antwoord van Green Power Mobility

Thank you for your lovely review! We’re so pleased to hear Michael provided an excellent service, kept you informed and took the time to ensure your partner felt safe and confident. We’ll be sure to pass on your kind words.

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