Excellent quality windows. Very competitively priced. Web site is very easy to use and allows you to find exactly what you need. Made to measure sizes of any combination of colour and hardwear. Deli... Toon meer
Bedrijf heeft geantwoord
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Very good service, price and delivery. I was unsure about placing an online order for such a product but it was easy and with a quick phone call to confirm everything it was an easy process. Emai... Toon meer
Bedrijf heeft geantwoord
Windows are very good and bi-fold doors excellent product and function plus easy to fit. Delivery was a little on the slow side for my liking and one of door glass panels was sea chef. It was replaced... Toon meer
Bedrijf heeft geantwoord
Reasonably priced with excellent quality windows and doors. Great selection of finishes. I had a self built pagoda which we decided to glaze after 10 years. Unfortunately it was never meant to hav... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Modern UPVC Windows is the online division of Burbage Custom Windows Ltd, a well-established window & door manufacturer based in Leicestershire. For over 20 years we have specialised in providing high quality windows and doors to thousands of customers across the UK. Our website enables you to obtain a price for your windows & doors quickly and easily. Unlike many other websites, there is no need to provide personal information or to wait for a call back. Once you have your instant price, you can order online (we deliver to most of the UK), or you can collect from us. We own a state of the art purpose built factory with advanced machinery and production techniques to ensure the highest quality. We mostly use our own fleet of transport vehicles to ensure your order is handled with care and arrives as quickly as possible. You are most welcome to visit our showroom near Leicester to get a feel of our high quality products before ordering.
Contactgegevens
Unit J Tungsten Park, Maple Drive, LE10 3BE, Hinckley, Verenigd Koninkrijk
- 01455 639739
- info@modernupvcwindows.co.uk
- www.modernupvcwindows.co.uk
4,6
Uitstekend
518 reviews
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Of you want quality just avoid it . Perhaps you can get a better quality and price you go to window shop in your town .
On the 3th order with them and I'm just getting more disappointed. Sems they don't know how to do their job . No meter what I'm doing withe France door triplet glazed can't put it right .I can see through the gaps ... From very high energy rated doors I expected a more . At the end they don't have even connected me back . Avoid avoid .
15 maart 2026
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Morning Viorel,
We strongly dispute this review.
Your order was delivered on 16/02, and no issue was reported to us until after hours on 15/03. We responded promptly on 16/03, requesting further clarity and have not ignored your concerns at any stage.
We take the quality of our products seriously and are fully prepared to investigate and resolve any genuine issue. However, this process requires constructive and respectful communication, which has not been reflected in your email correspondence to us.
We remain willing to assist, but this must be done through direct and appropriate communication so the matter can be properly addressed.
I can see that you have sent more information since our closing time yesterday so our team will be in touch again today.
Modern UPVC Windows.
Excellent service and timely delivery.
Excellent service and timely delivery.
16 maart 2026
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Morning John,
Thank you for your 5* review!
Kind Regards
Modern UPVC Windows
Great company, great quality products, great customer service
I've been meaning to leave this review for far too long!
What a great company. I replaced all our windows myself, and, as a novice, they were great at answering my many (basic) questions!
Their online designer tool is fantastic, their range of products is great, the quality of the supplied windows was great.
I really can't recommend them enough.
There were a few small issues, such as not enough glazing clips had been provided, but they were happy to send out the extra bits promptly as needed.
I also used them again more recently to replace our old patio doors with a new sliding version. We used their fitters as I decided the glass units were too heavy for me to attempt safely myself. They provided a fantastic service at a good price, the fitters were friendly and professional, and did a high quality job.
If I had any more windows or doors to replace I'd definitely use them again!!!
18 maart 2025
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Morning Richard,
Thank you very much for taking the time to leave us such a glowing review, we really appreciate it and have been very glad to assist with your projects. Your feedback has also been passed onto the Installations team.
Kind Regards
Modern UPVC Windows
Awful quality & awful customer service
I bought 2 doors and one of the supplied locks failed and wouldn't unlock this was under 1 werk old. I had to pay £120 forva locksmith to sadly open the door and remove the lock. This company then sent a new lock but is was the wrong size and the wrong colour. Ive had to buy my own lock now and they refuse to reimburse for the locksmith. The products are unfit for ourpose and terrible quality and the customer service is as equally terrible. This market is flooded with compaines all doing the same but the quality and service from this cowboy outfit is truly awful ! Be warned!!
7 maart 2026
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Morning Saull,
Thank you for taking the time to leave your review. I am sincerely sorry to hear that you have a defective barrel, which is a rarity, particularly so soon after purchase. I fully appreciate how disappointing this is. I understand that a replacement barrel was sent quickly however by human error, a nickel one was sent instead of brass - we supply so few brass cylinders and this hasn't been picked up by the parts team. I can only apologise.
My understanding of the situation is that you have been liaising with our Customer Services Supervisors since the point of reporting who are awaiting details of the invoices, which have been requested more than once by email. Please do send these over to info@modernupvcwindows.co.uk when you can and, as confirmed already, we will work out the fairest resolution to this unusual complaint.
Kind Regards
Modern UPVC Windows.
Will write after I have installed it…
Will write after I have installed it but so far can’t complain as service is first class
2 maart 2026
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Morning,
Many thanks for your 5* review - we really appreciate it!
Kind Regards
Modern UPVC Windows
Antwoord van Modern UPVC Windows
Good Morning,
Many thanks for your 5* review - we really appreciate it!
Kind Regards
Modern UPVC Windows
Extremely disappointed
Extremely disappointed. Windows manufactured incorrectly (£25k order), install not completed to a high standard (packers littered everywhere, majority of windows don’t open properly, not sealed around outside of windows to make weather tight, door cill still not here, been waiting 2 months)
2 failed surveys, no communication or after service and countless broken promises.
Management are not interested - it appears the only way to resolve the issues is to instigate Section 75 dispute/refund via my card company, and push through court if insufficient remedy.
Have been left with a massive builders invoice to make good the manufacturing errors.
Will be very disappointed if they take the time to respond to this review when they should be responding to and resolving the issues with their manufacturing and install.
10 februari 2026
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Morning Jon, we are sorry to read your review and that you feel disappointed with aspects of your project. This is regretful for us as we strive to provide excellent and personable service to all of our customers.
However, we feel it is important to clarify that we have been in regular communication with you regarding the matters you have raised and have been actively working towards resolving them. In person visits, surveys (non of which were failed) and discussions have already taken place as part of this process. We are due to visit you again this week.
Some of the points outlined in this review do not fully reflect the ongoing dialogue or the complexities involved in assessing and resolving the issues raised. Our team has been and continues to be engaged in reviewing the situation and identifying the appropriate next steps.
We remain committed to resolving the matter constructively and have made this clear throughout our communications with you. We would therefore encourage continuing the direct discussions already underway so that we can bring this to a proper resolution.
Kind Regards
Modern UPVC Windows.
Excellent quality of product
Excellent quality of product, nice and easy ordering process and a reasonable delivery time. Driver also very friendly and helpful.
3 februari 2026
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Morning,
Many thanks for your 5* review - we really appreciate it!
Kind Regards
Modern UPVC Windows
Excellence quality and well built
Excellence quality and well built, delivered in time frame
16 oktober 2025
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Morning Julian,
Many thanks for your 5* review - we really appreciate it!
Kind Regards
Modern UPVC Windows
Delivered as promised at a competive…
Delivered as promised at a competive price and nicely made.
23 januari 2026
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Morning Ian,
Many thanks for your 5* review - we really appreciate it!
Kind Regards
Modern UPVC Windows
Fantastic company
Fantastic company, The product is first class and you are kept up to date with the delivery. The driver was very cheerful and helpful despite having a difficult address to deliver. If this helps I was in the building trade for 50 years.
21 januari 2026
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Morning Mr Bisto,
Many thanks for your 5* review - we really appreciate it the great feedback!
Kind Regards
Modern UPVC Windows
Second order with modernupvcwindows.
Second order with modernupvcwindows.
Both occasions had top class service, from ordering to delivery. Friendly staff and top quality workmanship. Highly recommended 👌.
14 januari 2026
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Morning Will,
Many thanks for your 5* review - we really appreciate it!
Kind Regards
Modern UPVC Windows
Very nice and helpful driver.
15 januari 2026
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Morning Kristina,
Many thanks for your 5* review - we really appreciate it!
Kind Regards
Modern UPVC Windows
Delivery this morning on time
Delivery this morning on time, first time using this company as it goes this will be my only supplier. Many thanks quick easy pricing with fast delivery. Thank you
15 januari 2026
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Morning Nicholas,
Thank you for taking the time to leave your 5* review, we really appreciate the feedback.
Kind Regards
Modern UPVC Windows
Excellent delivery service
Thank you to Steve B for being very accommodating with delivery assistance, windows not yet fitted but look exactly as described
2 januari 2026
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Morning,
Thank you for taking the time to leave your 5* review, we really appreciate the feedback - particularly of Steve!
Kind Regards
Modern UPVC Windows
Porch replacement
2nd time if using, everything delivered as per expected, love the fixing kits and the joint strip works perfectly connecting the side screen to the door all sizes as per order, love the way you can use the online site to make up the doors and windows
11 december 2025
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Afternoon Christopher, thank you for your return custom and for taking the time to leave your 5* review - we really appreciate it!
Kind Regards
Modern UPVC Windows
Great no fuss ordering with helpful…
Great no fuss ordering with helpful guides.
Have ordered twice now and they have been brilliant, lots of helpful guides to translate the trade jargon. The products and customer service have also been excellent. You can just contact them on WhatsApp and they reply quite quickly.
Would use again no problem!
17 november 2025
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Afternoon Cecil, thank you for taking the time to leave your 5* review - we really appreciate it!
Kind Regards
Modern UPVC Windows
Excellent communication
Excellent communication, delivery on time and helpful
Windows are good quality and value for money
Can’t fault them my 2nd order with them
23 december 2025
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Afternoon William, thank you for your return custom and for taking the time to leave your 5* review - we really appreciate it!
Kind Regards
Modern UPVC Windows
Good price Good Quality poor fitting kit
Good price Good Quality
lost 1 star as the supplied fitting kit came with no instructions for the different brackets supplied.
I emailed twice and still have no instructions.
15 december 2025
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Afternoon Ian, thank you for taking the time to leave your positive review. I am sorry to hear you have not received a response to your question - can you please email again to info@modernupvcwindows.co.uk for my attention and I will ensure that we come back to you with the advice you need. Unfortunately I cannot find any communication from you.
Kind Regards
Katy
Modern UPVC Windows.
Totally helpful
Totally helpful in all respects from ordering to delivery also helped when I made a mistake on size thank you first class
15 december 2025
Review zonder uitnodiging
Antwoord van Modern UPVC Windows
Good Afternoon Nick, thank you for taking the time to leave your 5* review - we really appreciate it and glad to hear we were able to help you.
Kind Regards
Modern UPVC Windows
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