ModernWorks has been an absolute pleasure to work with. The thought of switching phone systems was daunting, but they made everything so easy, and the best part is the service - they are very thoroug... Toon meer
Bedrijf heeft geantwoord
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Great customer service, extremely quick to jump on a submitted ticket and complete. Had to add a new employee phone extension, troubleshooted over the phone to change phone's IP address. Joseph was ve... Toon meer
Bedrijf heeft geantwoord
We have been using the SIPWorks IP PBX phone system for the past six years, and our organization has been extremely satisfied with both the system and the customer service provided by ModernWorks.... Toon meer
Bedrijf heeft geantwoord
Joseph was very helpful and very patient. Thank you for doing ang extra mile just to implement the changes in our call system.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ModernWorks was founded in 2007 with a clear mission: to provide enterprise-grade voice solutions to small and medium-sized businesses at affordable prices. What began as a small team of telecommunications experts has grown into a respected industry leader serving clients across Ontario. Throughout our 18-year history, we've consistently stayed ahead of industry trends, transitioning from traditional PBX systems to cutting-edge VoIP and cloud-based solutions. Today, ModernWorks is a trusted provider of managed voice solutions to hundreds of businesses, from small local companies to multi-location enterprises with complex communication needs.
Contactgegevens
11 Paulander Drive, N2M 5B6, Kitchener, Canada
- +15194897209
- www.modernworks.ca
ModernWorks Delivers on Service
ModernWorks has been an absolute pleasure to work with. The thought of switching phone systems was daunting, but they made everything so easy, and the best part is the service - they are very thorough, very responsive, they deliver on what they say they're going to do - and they were in constant communication with us keeping us updated with the status of the project every step of the way. I was dealing with Sherrie and Derek - and they were both fantastic - and very patient with my lack in technology skills!
31 maart 2026
Antwoord van ModernWorks
Thank you so much, Michelle! We’re delighted to hear that your transition to the new phone system was smooth and that our team delivered the level of service and communication you expected. We’ll be sure to share your kind words with Sherrie and Derek. It’s been a pleasure working with you and we look forward to continuing to support the Flagstone Financial team!
Switch to Elevate Phone System
Implementation was very simple for us and completed on time.
13 maart 2026
Antwoord van ModernWorks
Thanks, Andrew! We’re glad the switch to our Elevate platform was simple and seamless for your team. It’s been a pleasure working with Raymer Financial, and we’re always here if you need anything.
Very professional and friendly
Very professional and friendly. Will recommend to others.
12 maart 2026
Antwoord van ModernWorks
Thanks, Harry! We really appreciate your kind feedback and your willingness to recommend us. It was a pleasure working with WebCorp, and we look forward to continuing to support you.
Requests handled efficiently and quickly
Our request was handled exactly as we asked and in a timely manner.
21 november 2025
Antwoord van ModernWorks
Thank you, Robin. We’re glad to hear your request was handled efficiently and in line with your expectations. We appreciate your trust in ModernWorks and look forward to continuing to support the UTComp team.
Great reliable service
Quick reply. Addressed the request as expected and in a timely manner.
30 oktober 2025
Antwoord van ModernWorks
Thanks so much for the great feedback! We’re glad our team could respond quickly and meet your expectations. We appreciate your trust in ModernWorks and look forward to continuing to support Grandridge IT!
quick and helpful response from Uche
quick response from Uche. always fast and helpful.
20 oktober 2025
Antwoord van ModernWorks
Thanks so much, Avery! We’re glad our team has been able to respond quickly and provide the help you need. We appreciate your trust in ModernWorks and look forward to continuing to serve Warm Embrace Elder Care.
Everything was taken care of behind the…
Everything was taken care of behind the scenes!
Our phones started working again with no issues.
19 september 2025
Antwoord van ModernWorks
Thank you for your feedback. We’re glad to hear our team was able to handle everything smoothly and that your phones are working again without a hitch. It’s always a pleasure supporting the Stratford Vein Clinic team.
Great customer service
Fast customer service! Filed a ticket and less then 15 mins it was fully resolved!
Go Team ModernWorks!
25 september 2025
Antwoord van ModernWorks
Thanks so much, Eugene! We love hearing that our team was able to resolve a client issue in just minutes. It’s always a pleasure supporting Stoney Ridge Truck Centre — and we appreciate your trust in ModernWorks.
Very responsive customer service!
29 augustus 2025
Antwoord van ModernWorks
Thanks, Chloe! We’re glad to hear you’ve found our customer service responsive. It’s a pleasure supporting Warm Embrace Elder Care, and we’re always just a call away when you need us.
Everything went off without a hitch.
26 augustus 2025
Antwoord van ModernWorks
Thank you, Catherine. We’re pleased to hear about your smooth and positive experience with ModernWorks. We look forward to continuing to support Callidus Engineering.
Best technical support
Joseph was very helpful and very patient. Thank you for doing ang extra mile just to implement the changes in our call system.
21 augustus 2025
Antwoord van ModernWorks
Thank you, Luis, for your kind words. We’re glad to hear we were able to help with patience and care, and that the changes to your call system were implemented smoothly. It’s always a pleasure working with BlueStone Properties!
Great service
Appreciate the timely response to tickets and getting the support we need every time
14 augustus 2025
Antwoord van ModernWorks
Thanks so much, Sue! We’re glad to hear that our team continues to provide timely and reliable support. We truly appreciate your trust in ModernWorks and look forward to supporting Langs for years to come.
Great customer service
Great customer service, extremely quick to jump on a submitted ticket and complete. Had to add a new employee phone extension, troubleshooted over the phone to change phone's IP address. Joseph was very helpful.
18 augustus 2025
Antwoord van ModernWorks
Thanks, Darren! We’re so happy to hear that our team was able to assist quickly and effectively. It’s always a pleasure working with Phelps Homes, and we’re here whenever you need us.
We have been using the SIPWorks IP PBX…
We have been using the SIPWorks IP PBX phone system for the past six years, and our organization has been extremely satisfied with both the system and the customer service provided by ModernWorks.
Call quality consistently meets or exceeds that of our previous provider. Whenever issues arise, a single call to ModernWorks’ friendly support team resolves them promptly and professionally.
I would strongly recommend SIPWorks IP PBX phone system from ModernWorks.
12 augustus 2025
Antwoord van ModernWorks
Thank you, Raj, for your thoughtful review and for trusting ModernWorks over the past six years. We’re delighted to hear that both the SIPWorks IP PBX system and our support team have consistently met your expectations. Your recommendation means a lot to us, and we look forward to many more years of partnership with Classic Fire + Life Safety.
Always get quick service!
6 augustus 2025
Antwoord van ModernWorks
Thank you, Mary Lynn! We appreciate your trust in ModernWorks. You and the Investment Planning Counsel team can always count on us for quick reliable service.
Everyone is beyond helpful at Modernworks
Everyone is beyond helpful at Modernworks! Problems are addressed promptly and efficiently.
6 augustus 2025
Antwoord van ModernWorks
Thanks, Rob! We love hearing that our team has been able to help you promptly and efficiently. It’s a pleasure working with Document Imaging Partners, and we look forward to keeping things running smoothly for you.
Great service
Another positive experience with ModernWorks service team. I've never been disappointed!
31 juli 2025
Antwoord van ModernWorks
Thanks so much, Dave! We're grateful for your continued confidence in our team. We’ll keep doing our best to deliver the great service that you and the Horst Systems team have come to expect.
Excellent service
Quick and reliable service with easy access to a technician makes my job a whole lots easier. Thank you.
31 juli 2025
Antwoord van ModernWorks
Thanks so much, Chris! We’re so glad our support team is responsive & helps make your job easier. We truly value the partnership with Enviro-Eze Transport and look forward to continuing to support your team!
Modernworks support
Modernworks support gets the job done correctly and on time, every time. We could not ask for better service.
29 juli 2025
Antwoord van ModernWorks
Kevin, big thanks to you and the team at Hamilton Builders’ Supply for the kind words! We truly appreciate your trust and are thrilled to hear our team is consistently delivering reliable, on-time support. It’s a pleasure working with Hamilton Builders’ Supply, and we look forward to continuing to serve you with the same level of care and reliability.
Antwoord van ModernWorks
Mel, thank you for your kind words and for trusting ModernWorks. We are thrilled to hear that our team was quick and responsive. We value our partnership with Strassburger Windows & Doors and look forward to supporting your telecom needs for many years to come.
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