Wow! From the very first interaction with customer service to receiving my beautiful ring, I honestly cannot fault the experience. My ring is absolutely stunning, but what really stood out was th... Toon meer
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Lees wat reviewers zeggen
I designed my engagement ring with Moissanite UK last year, with Louise being my point of contact. Absolutely loved their service. Quick to respond, all inclusive service, I live in Ireland and they w... Toon meer
I previously ordered 2 rings, both were returned because they werent suitable. The customer service was questionable. At the time I was very unwell after receiving chemotherapy and I was quite worr... Toon meer
Bedrijf heeft geantwoord
I have just received a half eternity starlight moissanite ring in white gold (1 carat - 10 stones). It looks lovely - sparkling in sunlight or artificial light. The way in which colours are dispersed... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Moissanite UK
Contactgegevens
Elton House 5 Powell Street, B1 3DH, Birmingham, Verenigd Koninkrijk
- 01212330023
- info@moissanite.co.uk
- www.moissanite.co.uk
4,4
Uitstekend
262 reviews
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All around amazing service!
Great interaction and feedback was addressed quickly and to amazing results! The ring is absolutely gorgeous and we both love it!
20 april 2023
Antwoord van Moissanite
Thank you for leaving us a fantastic review, we are so pleased you found us to be quick on answering you and thank you for you kind words on the Ring ! Thank you again for your order and we hope to deal with you again in the future :)
Quick and easy to order needed stones…
Quick and easy to order needed stones fast they were sent out same day
26 april 2023
Antwoord van Moissanite
Thank you for taking the time to leave us a great review on how easy & quick it was to order, please feel free to use us again for Loose Stones and thank you for your business !
Well then....
Ordered a ring it came on the day stated. all I have to say its amazing, they joined up my FaceBook questions to my order and changed it as the size I was given was in American service was amazing too :D
19 april 2023
Antwoord van Moissanite
Thank you Nick for taking the time to leave us a fantastic review and for contacting us through our facebook page. We are so pleased we could help and that you found our service to be amazing !! Thank you again fopr your order !
A return visit to my favourite…
A return visit to my favourite Moissanite people to have an existing cherished ring upgraded with a dazzling Starlight stone ( it was previously gold and CZ). It now looks a million dollars and I’m delighted. Fabulous customer service as always. Louise is an absolute star. Thankyou so much
4 april 2023
Antwoord van Moissanite
Thank you Mrs Adams for your repeat custom yet again and for taking the time to leave us a fantastic review. We will pass on your kind words to Louise. Thank you again enjoy wearing your Jewellery !!
Ellie was fantastic
Ellie was fantastic, nothing was too much trouble. She’s made my perfect wedding ring!! I can’t wait to get married next year to wear it!!!
2 april 2023
Antwoord van Moissanite
Thank you so much for the lovely review, we are so pleased that you are happy with your ring and we will pass on your kind words to Ellie. Thank you for trusting us to make your bespoke wedding ring & we wish you all the best wishes for your special day !
Antwoord van Moissanite
Thank you for your excellent review and we are so pleased you was happy with the service and how you found the item to be well presented. We hope to deal with you again in the future
Beautiful ring and amazing service
I ordered an eternity ring as ive been looking for one who is reasonable price without compromising the quality. Finally found Moissanite.co.uk and read the good reviews. After I place my order I realised that my postcode is incorrect. I called them the next morning and they are very helpful and changed it for me. They also emailed my after 3 days that they can ship it early and asked me if I would be ok with it. It came via Royal Mail Special Delivery by 1pm. The ring was pack really well the box was beautiful and its casing was amazing. The ring itself was gorgeous!
25 maart 2023
Review zonder uitnodiging
Antwoord van Moissanite
Thank you for your excellent review and we are so pleased you was happy with the service and the Ring you purchased. We hope you enjoy wearing your new Ring :)
Amazing service and quality
My fiancé bought my replacement engagement ring from here and it is so beautiful and we couldn’t be happier with the customer service and quality of the ring. After an appalling experience with a high street jewellers where I took my original diamond ring in for repair after a design flaw made the stones fall out we were left without my original ring as it couldn’t be repaired.
Thankyou so much for your service and being able to keep our engagement a special memory for us now with a beautiful trilogy ring as a symbol of that.
6 maart 2023
Review zonder uitnodiging
Antwoord van Moissanite
Thank you so much for trusting us with your New Engagement Ring, we are so pleased that you found our service and the quality of our products to be to your expectations. Thank you for your great reiew and we are always available should you need any after sales service or if you have any questions.
Antwoord van Moissanite
Thank you for leaving a great review and we are so pleased your Mrs loves the ring, we will pass on your comments to Louise & the team !
Antwoord van Moissanite
Thank you for leaving us a great review, we are so happy that you found us to give you a fast effcient service and we are always available should you have any questions or concerns. Thank you for your order !
Moissanite
Brilliant! Excellent service, lots of information on the type of Moissanite available which was really helpful when it came to choosing the right ring for me. Kept us informed from when the order was placed right up to delivery. Got a real surprise when it was delivered as it came in it’s own jewellery box, absolutely beautiful. The ring is even more stunning than it looked on line. Outstanding!
10 februari 2023
Antwoord van Moissanite
Thank you Irene for taking the time to leave us a graet review and we are so pleased that you like the box and of course, the ring !
We hope to deal with you again in the future and if you have any questions, please do not hesitate to contact us and we will be happy to help :)
Brilliant experience
Brilliant experience, can’t wait for my ring to be maid with this beautiful stone
9 februari 2023
Antwoord van Moissanite
Thank you for taking the time to leave us a great review, it is very much appreciated. We are so pleased that you found it to be a brilliant experience and we would love to see the end product !!
Antwoord van Moissanite
Thank you for leaving us a great review, it is very much appreciated ! We are pleased you are happy with your puchase and that you found our box to be stylish. Thank you again for your order and we hope you return again soon.
Antwoord van Moissanite
Thank you for taking the time to leave us a review, it is very m,uch appreciated and we are happy that you found our service to be great.
The ring I ordered looks amazing
The ring I ordered looks amazing, especially for the price I paid for it.
I also had some questions for customer support and they were extremely quick to answer, and provided all the information I needed. Very polite and helpful (thanks Louise!).
Great experience overall.
26 januari 2023
Antwoord van Moissanite
Thank you for taking the time to leave us a fantastic review and we are so pleased you found Louise to be very polite and was able to assist you with all the information you required. Thank you again for you order and we hope to deal with you again in the future !
Fabulous customer service
Fabulous customer service. Excellent repair work carried out on my ring. Would highly recommend
9 januari 2023
Review zonder uitnodiging
Antwoord van Moissanite
Thank you Marsha for taking the time to leave us a Fantastic review and that we was able to carry out the repair needed on your Ring to your satisfaction. If you need anything in the future, please do not hesistate to get in touch. Enjoy wearing your ring again :)
My Moissanite Ring.
I recently purchased a Ring and this far exceeds my expectations. Beautifully crafted and the brilliance of the stone is totally amazing. I dealt with Louise right from the beginning and she was so helpful and very pleasant. I would certainly recommend Moissanite uk.
17 januari 2023
Antwoord van Moissanite
Thank you Linda for taking the time to leave us a fantastic review. We are so pleased that you found Louise to be helpful and pleasant and that the aRing you purchased exceeded your expectations. Thank you again for you order and we hope to deal with you again :)
Absolutely stunning
Cannot recommend the company enough, ring came exactly on time was absolutely stunning so pretty and delicate
8 januari 2023
Antwoord van Moissanite
Thank you Jodie for thaking the time to leave us a great review and that you received your order on time, we are pleased that you are pleased with your ring and we hope you come back soon. Until then, enjoy wearing your ring :)
Eye for detail, professional and honest company
I had a custom designed engagement ring made by Ellie who was really helpful and friendly. She designed it perfectly and even got the designs in ready for Christmas which was amazing.
They even resized the ring without charge.
A really trust worthy company and their rings are stunning. The pictures on the site and even the renders don’t do the actual ring justice.
my partner absolutely loves it.
I wouldn’t hesitate to buy from them again.
Thanks to Ellie and Louise!
14 december 2022
Antwoord van Moissanite
Thank you Michael for leaving such a great review and we are so pleased that you found Ellie & Louise to be helpful & Friendly.
Thank you for your custom and allowing us to create your bespoke Jewellery and its great that your partner loves it !!
Please do not hesitate to contact us should you need any help or you have any questions in the future :)
A Big Thank You
We received a lovely personal consultation allowing us to have what was already a nice design modified to our own specifications resulting in a beautiful ring we are very happy with. 11 out of 10. A Big Thank You
22 december 2022
Antwoord van Moissanite
Thank you Mark for leaving us a great review and thank you for allowing us to create your bespoke Ring, we are so pleased you are very happy with it.
Please do not hesitate to contact us should you need any help or you have any questions in the future :)
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