Wow! From the very first interaction with customer service to receiving my beautiful ring, I honestly cannot fault the experience. My ring is absolutely stunning, but what really stood out was th... Toon meer
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Lees wat reviewers zeggen
I designed my engagement ring with Moissanite UK last year, with Louise being my point of contact. Absolutely loved their service. Quick to respond, all inclusive service, I live in Ireland and they w... Toon meer
I previously ordered 2 rings, both were returned because they werent suitable. The customer service was questionable. At the time I was very unwell after receiving chemotherapy and I was quite worr... Toon meer
Bedrijf heeft geantwoord
I have just received a half eternity starlight moissanite ring in white gold (1 carat - 10 stones). It looks lovely - sparkling in sunlight or artificial light. The way in which colours are dispersed... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Moissanite UK
Contactgegevens
Elton House 5 Powell Street, B1 3DH, Birmingham, Verenigd Koninkrijk
- 01212330023
- info@moissanite.co.uk
- www.moissanite.co.uk
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great help choosing the ring
Great help choosing the ring, and different idea and why.
I was told step by step hoe things were going.
Great item and excellent service
I was happy how quickly you responded…
I was happy how quickly you responded to my emails. I received them very quick and was generally very happy with everything.

Antwoord van Moissanite
So helpful and extremely patient with…
So helpful and extremely patient with me, a very indecisive customer! Can’t fault them. Will definitely shop with them again… Louise is amazing

Antwoord van Moissanite
My partner bought me this ring for our engagement.…
My partner bought me this ring for our engagement I couldn't be more happier with the ring, the ring looks amazing on... I love it so much and its a beautiful design, amazing value for money. It was our first time buying on moissanite.uk and were are not disappointed, we were blown away with our order, beautiful packaged in a wooden jewellery/ storage box. Our order was sent quickly and updated through out, we would both highly recommend buying from moissanite.uk to anybody, we will definitely buy from moissanite.uk again..

Antwoord van Moissanite
Excellent service
Excellent service, very helpful staff. Quality of product excellent and very well presented.
We where kept informed regarding delivery and arrived as promised.
This is the second time we have dealt with this company and find the excellent.

Antwoord van Moissanite
Beautiful emerald cut moissanite ring to replace…
Beautiful emerald cut moissanite ring
to replace the almost identical one that I lost . To be perfectly honest they are so very similar and my original engagement ring was a real diamond. The brilliance of the moissanite is marvellous, time will tell if it keeps the sparkle it has now. I have read reviews which all say that the sparkle & brilliance of the moissanite surpasses the real diamond. I will reserve judgement for now.
Many thanks
Julie

Antwoord van Moissanite

Antwoord van Moissanite
Standards you can trust
Service was good and it arrived when they said. The workmanship is excellent and although I haven't tested the stones yet they look right.
I bought a ring from them many years ago when they first started and it seems as though their standards are still high. I would buy from them again.

Antwoord van Moissanite
Excellent service as always
Excellent service as always. I wish all companies looked after their customer the way Louise and her team do. I have previously worked in the jewellery trade for many years and would highly recommend this company.

Antwoord van Moissanite
Fantastic service
I want to thank you for a fantastic service from start to finish. I was kept upto date every step of the way and reassured that my ring would be repaired and come back looking like new. Well it surpassed my expectations.. friendly and speedy service

Antwoord van Moissanite
Excellent service
Very pleased with my experience. I asked them to replace a lost stone on a ring. Excellent customer service and communication. Ring turned out beautifully better than the original. Highly recommended

Antwoord van Moissanite
Amazing service .
Just received my ring back after repair. Absolutely first class service from Louise and the team at Moissanite UK. Louise answers all emails very quickly and keeps you in the loop with the progress of the repair. She is extremely professional. My ring is like brand new . I sent it special delivery on 15th August and I now have it back on my finger 8 days later . It would have been 5 days if I had noticed the email Louise sent early Friday afternoon. Can not recommend this company enough for their beautiful products and aftercare service .

Antwoord van Moissanite
I bought an full eternity ring a few…
I bought an full eternity ring a few years ago which is beautiful. Unfortunately when I was moving a box my hand and ring was crushed . I contacted the help desk and they talked me through the process with a quote to repair and how to send it back . Within days it was returned to me like brand new , in a lovely box .

Antwoord van Moissanite
Amazing
Ordered the princess cut 1caret gold band to replace an engagement ring that had been damaged cannot believe how close this is to the real thing and probably better looking stone than we could afford in diamond also realy quick and imformed delivery, Thank you.

Antwoord van Moissanite
Customer Service review
My review is for the customer service I received from Louise then Ellie in her absence as the ring I ordered did not meet my expectations.
Louise has very good communication skills and responded to every email within a really good timescale.
Ellie took over communicate at the returns stage as Louise was on AL at that time and although our communication time was brief, I found her to be polite and professional. Her support with my return was very much appreciated as it wasn't a straight forward return.

Antwoord van Moissanite
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