Myfacesocks Reviews 

Team is very helpful, responsive. Great service

Got my son a oodie from here with pictures of his dog that has passed away tears were flowing when he recieved it and very reasonably priced

A really lovely business who makes beautiful little gifts and is fantastic at communication and service for their products!

great print quality and fast responding customer service!

DO NOT BUY FROM THIS COMPANY COMPELTE SCAM AND TERRIBLE CUSTOMER SERVICE.
Sold me a product for Father’s Day, then told me a week later the product is out of stock then send me a link to a completely different product that looked AWFUL then I was told even if I chose the awful product there was no way I would have it by Father’s Day. Tried to reach out online only to be met with complete stupidity with a statement of “we don’t ship after purchase” and didn’t understand why I was saying that made no sense. Asked to speak to someone else was told I’d have to come back in 3 hours THEN they ended the conversation.

I am beyond disgusted. I am now going to try and get my order made by a local embroidery company. I guess moral of the story is - support local business not companies who do not supply the product they advertised! Also, do not believe the reviews on their website- there is literally NO WHERE on that site you can put your reviews.

Awful experience. 0/10 would never ever recommend.

Says delivered days ago but never arrived.

Edited to add an extra star as a replacement was sent out but took a long time.

Overall the picture is pretty blurry but gave my husband a good giggle.

Courier lost parcel. Company rectified and sent replacement easy. Prompt customer service and great product.

Product was tacky and damaged. I paid over $30 and was very poor quality.

Company provided a full refund including shipping fees hence why I upgraded my review to an additional star (two stars)

Downgraded to one star as they offered me a 10% off voucher to delete my review. How disgusting is that.

I did not order VIP service or shipping insurance they just added it on the end. Rip off

Update: prompt response saying that they will provide me with a refund of those extras. Informed me that those extra services that i did not want were able to be deleted at checkout.

Communication and attention to detail was excellent.

Very quick response to my enquiry. My 1st order was too small and I had to reorder the item and without me asking it was offered for half price. I like when a company makes shopping experience pleasant.

I submitted an order that I wasn’t sure was going to arrive on time. The Customer Service rep Elsie answered my chat inquiry and was extremely quick and helpful in checking with the factory and checking production times before recommending a faster and more expensive shipping method. Great and fast customer service. Thanks Elsie!

Great experience, Very accommodating with my requests for the shirts and also quick at responding. Elsie was awesome help during the whole process.

This is my second order, great communication again to get exactly what I want. Would recommend

I purchased 2 sets of custom face socks for a present to the husband, one with our sons face and the other with our dogs face, and they are just the best!.. for quality, design and overall I can not fault the service.

Affordable, useful, fun gift idea!

I ordered a shirt for Father’s Day and had a bit of trouble tracking the order, but after sending a complaint all went well. The shirt is nice as a funny gift.

Don't waste you money!!! VERY POORLY MADE AND A RIP OFF.
I ordered a $19.95 Hawaiin shirt for my partners bday. From $19.95 it went up to $31 then $52. Yes shipping was $10.99. Yes it was all in Australia dollars. So please explain.. Also I ordered a white shirt with white stitching, it came with very poor black stitching. Shirt it poorly made and material isn't very nice. Sizing is different to what there website says. So disappointed. I have photos but can't upload to here.

I ordered a personalised shirt, I paid for the VIP manufacturing (1-3days) and express postage (6-8 days). After 1 day I received a message that my item was created and sent to shipping. So I was expecting the item 6-8 days later. The item still hasn't arrived and we are gone by 10 days since it was shipped. When I try to track the item I get an 404 error page. The items are made in china so saying 6-8 days after manufacturing is very misleading, shipping from China takes much longer than that.

Placed my order, received the confirmation email, and all links to the website were dead. I tried to google the page and it was gone too, so I couldn’t track my order.
I did receive the order a week later and they were the wrong colour. One of them was on a terrible material and a completely different size to the others, even though they were all large.
With the website down, my only option was to complain via their Facebook messenger page. They replied but I’m pretty sure I’m talking to a bot, and they keep asking me to provide images and measurements of the incorrect order over and over without offering any solutions.
EDIT: they have advised they are giving me a partial refund and resending own shirt. I’ll update again shortly.