We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very good customer service - I placed my order but wanted to add a couple of extra items the next day - they allowed me to do so and added the items so they all come in one package. Very prompt respon... Toon meer

Beoordeeld met 1 van de 5 sterren

Definitely not an Australian website. The stock is shipped from China. The shirts we ordered looked nothing like the ones in the picture (they were supposed to have a vintage design but were printed o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was quite happy with my order of pj pants. The quality was reasonable for what I paid and is super cute. I ordered a couple of sizes larger than normal knowing it would likely run small. A bit decep... Toon meer

Beoordeeld met 5 van de 5 sterren

Love my aprons! My order for 2 aprons with my own dog photo was executed with speed and efficiency. The process of applying the photo was user friendly and easy to do. I was initially concerned that... Toon meer

Bedrijfsgegevens

  1. Evenementen en entertainment

Informatie afkomstig van verschillende externe bronnen

Customize your face on socks! Just need 3 steps to enjoy free shipping. Personalized your photo or dog's face on socks as a gift on Father's Day, Mother's Day, Anniversary, wedding, Christmas and any occasion for your family, friend, pet. 100% Made In ...


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

413 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,6

Alle reviews

(413)

24 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

This was a very bad service

This was a very bad service. After getting 2 changes to my design as they were very unaestheticly pleasing. The order came. THIS SHIRT WAS 10CM shorter than outlined on the size guide. How is this meant to fit. When speaking to Sara via email she offered me a 50% refund however what am i meant to do with the shirt and you still are taking my money.
Very disappointing and Will not be ordering from this company again.
No one order from here very bad company and not worth you wasting your money on them.

2 februari 2024
Review zonder uitnodiging
Logo Myfacesocks

Antwoord van Myfacesocks

Hi Jazmyn. Thanks for taking the time to share the feedback with us. Sorry for this inconvenience and we have offered a solution. Thanks for your understanding. - Elsie

Beoordeeld met 1 van de 5 sterren

Absolutely diabolical experience

Absolutely diabolical experience. Honestly quite unbelievable. I have sent through the same simple instructions seven times now. Every. Single. Revision. has been completely incorrect. I am truly baffled. I've asked them to lay out the 6 images I've provided in a requested format and even sent them the image of the exact layout myself. Every single time they layout the images in a new visually unappealing way completely different from what I requested. I'm unsure how it's so impossible to just copy something, it got to the point where I said "just put the reference image I sent you directly onto the t shirt, copy and paste" and they once again send through the 6 images in a new different layout. They also never retain information so in the very first revision I asked they remove the random city skyline background they added, then in a later revision when I asked them to fix the image layout they re-added the city skyline haha!!! This is the first negative store review I've ever left in my life but I had to warn people. They have spent so long sending me incorrect designs that this item that was meant to be a leaving gift for someone moving abroad now won't arrive on time.

12 januari 2024
Review zonder uitnodiging
Logo Myfacesocks

Antwoord van Myfacesocks

Hi Becca. Thanks for sharing the feedback with us. Sorry for this inconvenience that the preview failed to meet your expectations and the issue has been shared with our team so that the improvements will be made as soon as possible.

Beoordeeld met 1 van de 5 sterren

Waste of money, time and effort.

Size was much smaller than anticipated for male sizing. They also stuffed up my order using a friends face I had cropped from a picture..
They refused any help what so ever to rectify the situation.

Paid over $50 AU AND NOT WORTH THE MONEY..

8 januari 2024
Review zonder uitnodiging
Logo Myfacesocks

Antwoord van Myfacesocks

Hi Jenna. Thanks for sharing the feedback with and sorry for this inconvenience. You can contact us via cs@myfacesocks so that the issue can be resolved soon. Look forward to hearing from you.

Beoordeeld met 1 van de 5 sterren

I wear a standard xxl shirt

I wear a standard xxl shirt. Ordered myself 4xl as I wanted it oversized. The shirt quality is dismal. Crap fabric and the tag is in Chinese. The shirt is a standard medium at best. Don’t buy from this company.

1 januari 2024
Review zonder uitnodiging
Logo Myfacesocks

Antwoord van Myfacesocks

Hi A Robertson. Thanks for sharing the feedback with and sorry for this inconvenience. You can contact us via cs@myfacesocks so that the issue can be resolved soon. Look forward to hearing from you.

Beoordeeld met 1 van de 5 sterren

Shirt was way smaller than the size I…

Shirt was way smaller than the size I asked for, was a Christmas gift that cannot be worn $64 down the drain. Use a different site that actually uses Australian sizes.

27 december 2023
Review zonder uitnodiging
Logo Myfacesocks

Antwoord van Myfacesocks

Hi Haylee. Thanks for sharing the feedback with us and sorry for this inconvenience. An email has been sent to you and you can check when available so that a proper solution can offered. Look forward to hearing from you soon.

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service! My order arrived and it was incorrect. After sending an email to the customer several team Elsie replied with in 48hours with willingness to help resolve the issue. A new shirt is being made and sent for me. I do hope it will be here soon as it was originally ordered earlier for a Christmas gift. I will update this review once I have receives the package.

6 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An issue with my order sorted immediately

Even though there was a problem with my order, Myfacesocks were great. They immediately set out rectifying the problem. I have never had any other issues with my orders. They have always arrived on time and I have always been happy with the standard of work.

12 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐

I have no idea what all the bad reviews are about. This product is wonderful and when I had inquiries about shipping or my order I was promptly replied to with a detailed answer. Highly recommend this product is hilarious!

10 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DONT WAIST YOUR TIME OR MONEY

Orded and paid double the price of my item for express post as we had a event I needed the product for .. I was emailed and asked for a futher 39 dollars on top of the 49 I had already paid .... $37 for the shirt and $88 for express post which they could not guarantee after my order said it was posdiable ... bk and forth with customer service, who would not listen...only to cancell my order .... not happy if your in Australia DO NOT ORDER FROM THIS COMPANY

8 december 2023
Review zonder uitnodiging
Logo Myfacesocks

Antwoord van Myfacesocks

Hi Nat. Thanks for sharing the news with us and sorry for this inconvenience. Please kindly send us the order number so that we can look into this issue. Thanks in advance. - Elsie

Beoordeeld met 5 van de 5 sterren

Great online service

Elsie was very patient with me while trying to get the shirts perfect. Have not yet received the shirts but I’m sure they will be perfect.

28 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product and customer service

Absolutely loved the socks we received but unfortunately one of the pairs was damaged after the first wear. Customer service team responded quickly and professionally, wouldn’t hesitate to purchase again.

3 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Photo wallet

I purchased a photo wallet and was quite disappointed with the result, I emailed them straight away and within a couple hrs I had a reply, apologetic and very helpful, offered to replace with a new one free of charge, I wasnt expecting anything I just wanted them to know my feedback.
But I was very pleased with customer service and the quick replies..

10 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid this face socks provider

Avoid this face socks provider. They have a sophisticated system of lulling you into security with a sham customer service attentiveness. Do not be comforted by them checking you are happy with your order before they print etc. the mock up I was sent and approved was dramatically different from the item that was delivered which was cheap, poorly printed product, rubbish basically, and you could barely see the face we wanted on the product. When I wrote to customer service their response was that I approved the printing and offered me 20 % back. This product will go in the bin. I have not accepted 20% as they are not honouring their responsibility to send a product that meets the description they provided. The mock up approved is not what was delivered. Go with a company that you know is printing in Australia. These guys are no cheaper. Plus they try to add a $4.99 “ VIP” charge to every order and beware of that as there is no explanation of what this $4.99 is for. Just feels wrong, the whole experience. Do not be fooled by this company’s response below. I wrote this review after I had tried to come to a favourable outcome with them. They have no idea about how to treat a customer.

24 augustus 2023
Review zonder uitnodiging
Logo Myfacesocks

Antwoord van Myfacesocks

Thanks for sharing the feedback with us and sorry for this inconvenience. Please kindly contact us via cs@myfacesocks.com so that we can offer a solution. Thanks in advance.

Beoordeeld met 5 van de 5 sterren

I am so impressed with this company

I am so impressed with this company. I had a problem with one shirt out of 24 and they could not have been more helpful in rectifying the issue. The shirts are exactly as I expected them to be. Highly recommend this company and I will be visiting them again

17 augustus 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer