Not fit for purpose. created an account in 2019. tried to access it in 2026 and its not there. re registered , logged in and none of the old profile is there, all gone. creating a search is... Toon meer
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Hopeless log in system. No log in box then secondary password on an e mail that shuts down the original log in page. Not extra security just a nuisance particularly when away from home without an add... Toon meer
Misleading emails that suggest they'll magically find your info without you entering any details. You'll only discover this when you wonder what happened to your request and log in to be told you nee... Toon meer
I am still waiting (it's July) for them to write and provide me with information of how I can access my dormant bank account, which they advised they had located for me back in January. It then took t... Toon meer
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29 reviews
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Totally useless service
Totally useless service. Search results came back no account found yet I have located two active accounts with a high street banks that has a combined five figure amount of money deposited. I have zero confidence in the ohter returned 'no account found'results
22 november 2023
Review zonder uitnodiging
quick response
19 oktober 2023
Review zonder uitnodiging
Complete sham
Complete waste of time. The C&G said they couldn’t find the account. The C&G were taken over years ago! I have the pass book. Tried to get back to my lost account but email address bounces back. Tried UK fiancé but same problem. It’s all a sham
23 augustus 2023
Review zonder uitnodiging
Still waiting for my information
I am still waiting (it's July) for them to write and provide me with information of how I can access my dormant bank account, which they advised they had located for me back in January. It then took them a further two months to contact me to ask for confirmation that I was still at the address I had given them in January, (I responded the same day) but it then took them a further month to come back to that email and say they would send me my information, via letter. I have heard nothing from them since, even after chasing again last month. Very poor customer service. There seems little point that they go to the trouble of finding your account only to do nothing with the information!!!
13 juli 2023
Review zonder uitnodiging
Your details disappear.
Fill in the form-
Data disappears.
Which after 2 hours of form filling is a bit poo
Absolute waste of time.
28 april 2023
Review zonder uitnodiging
Time wasters
Rubbish waste of time, I applied several months ago and received an email today saying ‘ Your account has been updated’ so when I logged in, it took me back to registration, in other words right back to the beginning!
Don’t bother is my advice.
15 september 2022
Review zonder uitnodiging
Abysmal user experience. Don't bother.
Misleading emails that suggest they'll magically find your info without you entering any details. You'll only discover this when you wonder what happened to your request and log in to be told you need to enter everything. While entering your details, don't touch the back button or you'll find yourself on the welcome page again and all of the data you've entered so far will be gone. Complete waste of time.
24 augustus 2022
Review zonder uitnodiging
Still waiting
I first contacted this company in May 2020 & still my enquiry hasn't been completed . They are very, very slow in responding to emails. I even sent them photos of my old book but it didn't hurry them up.
4 augustus 2022
Review zonder uitnodiging
Still waiting .....
I first contacted this company in November 2020, I've had a couple of emails from them, usually after being prompted, but I'm still waiting for a completion. They first said my query had been closed, then I sent them photos of my old bank book but as yet, nothing
29 april 2022
Review zonder uitnodiging
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