National Motoring Lawyers Reviews 

Don’t waste your money , absolutely useless the only communication they make is when they ask for money which is constant , they pretend to use their own solicitors but they draft in random people to represent you in court and ultimately you lose , over rated over expensive and useless ,avoid At all costs

Stay far away from National Motoring Lawyers.

I had never experienced such poor service from a company until I dealt with them. I was initially sceptical about the negative reviews I had read, but unfortunately my experience reflected many of the same issues.

Before taking payment, I was assured that my case could be handled and that everything was under control. Given that my court date was only a few days away, I stressed the urgency of the matter. I promptly sent over the requested documentation and payment, but after that communication became extremely difficult.

Despite multiple emails and phone calls, I received very few responses. On several occasions I was told that someone would call me back, but no one ever did. When I finally managed to speak to a representative, they appeared to know very little about my case and were unaware that I had already submitted my paperwork and payment. This did not inspire confidence.

The most concerning issue was discovering that they did not even have a solicitor available to represent me. While they were quick to take my money and request further payments, I received very little in return.

After raising my concerns, Tayyab assured me that I would receive a refund. However, I later received an email stating that only my £165 deposit would be refunded and that the £900 I had paid for the “representation fee” is now carried over for the "preparation work" would be retained, despite me having withdrawn my instructions before any meaningful work appeared to have been carried out.

To make matters worse, I continued receiving emails promoting their services even after my complaint. When they did send an email about the solicitor being able to represent me the email described 3 different solicitors, clearly nobody reads their emails before they send them out.

I will be in touch with trading standards to express my dissatisfaction and will tell them about the shady business practices that NML carries out.
No accountability has been taken and not even a goodwill gesture to say that this was a mistake on their part

Based on my experience, I would not recommend this company. They appear to operate as a third party rather than having solicitors readily available, and the level of communication and customer service I received was unacceptable. If I could give zero stars, I would.

Brilliant very helpful case was dismissed before court. I would gladly recommend them . Its been long journey ( due to court backlogs) but they are so clever constantly fighting your corner. Cps dropped charges

Helped me to get my case dismissed. Excellent communication and representation in court. Thankyou

Happy with the service all staff did email me with the information I needed and had discussions when needed I had a few solicitors represent me and they all done a great job I had 2 similar dd charges I got a ban but I’m happy with the service I didn’t have much defence I believed that was the key issue. I would recommend them able as I still was able to drive up until last week I do wish I had stronger defence but I see it still as a win regardless including reduction of fines too

Cannot praise NML enough on their great work. All of the team were great. Great communication and response times to any queries I had and very proactive in resolving issues and keeping me up to date. Great knowledge all around and resulted in a positive result I didn’t even imagine possible. Highest recommendations ⭐️⭐️⭐️⭐️⭐️

Avoid at all costs!!

I paid NML in full for representation, including extra fees for upgrades and travel. Despite this, they failed to represent me at critical hearings and later withdrew from my case, leaving me completely stranded.

Communication was terrible—calls ignored, emails unanswered, and no accountability. To make things worse, they still attempted to justify keeping my money for services they did not deliver.

This experience caused me serious financial and emotional stress during an already difficult time.

I would strongly advise everyone to stay away.

NML have delivered. I can highly recommend!

They access your case first, reassure you they can handle the case, talk about financial expenditure then take you on board and make sure they winne the case as promised.
They're very knowledgeable people and experience individuals.

A fantastic service. During an extremely stressful period, they provided reassurance, sensible guidance, clear technical information and the desired outcome. Special mention to Amy, Ms Sandra Cooper and Mr Phillip Lucas.

Get in quick and get the best solicitor you can afford. I, in the end had The Best, Mr. Philip Lucas aided by NML. He won my case because the Police were too afraid to stand against him. The Police officers bottled standing against him and perjuring themselves over the evidence they provided.

Stand firm! I’m self employed and still working.

NML! Thank you. Ride at times was rough but you got me there!

They are not professional whatsoever. I was was arrested about 6-7 months ago and I’ve got my trial at the court on Tuesday coming and till this day my solicitor has not contacted me once. They are quick to ask for extra payments but cannot even give a simple call to their clients to comfort them. Rubbish service, does not deserve 1p

If I could give minus stars I would. This firm, take your money and disappear. They’ve had thousands of pounds from me and then I’ve heard nothing. They haven’t confirmed any plans or even allocated a case manager for me.

I used nml for a very complex case. I have had 4 previous drink drive convictions making me vulnerable to the most severe bans possible. I was at home and was asked to provide a breath sample. I could have lost my license for 4-5 years, for this refusal for failure to provide whilst driving. David Houldcroft was brilliant with me, even though I went on. He managed to get a 3 but most likely 4-5 year ban down to 6 months. I am so grateful. He manged to get them to accept failure to provide in charge. I am looking forward to driving an Abarth 695 soon 🤞

I used NML service it is difficult a very difficult time, there is no point blaming anyone else what ever the outcome as you have to release your at fault in the first place my solicitor was 100% spot on as I could not prove why I had excessive alcohol in my system I know I didn't drink and my drink was tampered with but I could not prove it. So thank you Alpesh

My Experience with the NML was absolutely brilliant! They know what they are doing 💯 %.
I was very depressed and lost all hopes of driving again and would most likely loose my job on the process.
NML reassured me that they would argue my case and bring the truth and justice and give me a fighting chance to be judged before the Court.
They delivered!!!
They delivered with professionalism and Integrity and confidence.
Titanic “Thank you” to Richard Berman, Aaron, Amy, Michael, Paige, Ewan, Anastasia, Aidan, Lillie and Kate and of course NML.
Most obliged. GOD bless you all.

I recently won my motoring case and I couldn’t be more pleased with the service I received. From start to finish, the team was extremely helpful, professional, and supportive. They kept me informed throughout the entire process, explained everything clearly, and were always available to answer my questions.

Their expertise and dedication gave me real confidence, and the outcome speaks for itself. I’m very satisfied with the result and truly grateful for all their hard work. I would highly recommend their services to anyone needing assistance with a motoring case.

I would like to start by thanking all the staff at National Motoring Lawyers for their dedication in helping me with a case that caused me sleepless nights and feelings of hopelessness. Mr Stephen Parker, who represented me, was incredibly supportive throughout the proceedings. He ensured my well-being by providing me with hope during times when I had lost it. My case was ultimately dismissed, and I credit all of that success to National Motoring Lawyers.

Case Ref No: 10666

In some respects my experience with this company has already been exposed by other clients on many occasions and so I dont feel that I need to do anything other than highlight the same. For example, the 11th hour email the day before the hearing stating that no advocates were available at the originally agreed price, but that they had managed to secure a more senior representative at a higher price as long as payment was made by return. I can see that some clients complain that the company will not let them end the client solicitor agreement, because once they are instructed they have a duty to remain on the court record and only a good reason will allow them to end their appointment. In my case, the opposite was the case that they are arguing, despite the fact that I paid them to represent me at a hearing, they sent a one line email to the court stating that they would not be at the hearing, no reason or justiification was given for the same, I was not even copied in to the email.

This firm is not one that I would recommend and neither even is it one that I would recommend if you only had a choice between them and a 5 year old child whose only historical family association with legal matters was a distant cousin that lived next door to the secretary of someone who studied law for one term at university before changing to philosophy! I have no doubt that some of the reviews are genuine, after all, you are dealing with evidence provided by police officers! However, I can't see why anyone would post a fake review about a company they knew nothing about that just so happened to mirror my experience of dealing with the company. All the 1 star reviews are correct!

I hope that they respond to this review with their usual pro forma rhetoric because I will then prove everything that I have set out above with evidence of the same. By the way, they also respond to reviews by breaching client confidentiality!

Response to NML 10/03/26:

I note from your negative reviews that it is likely that you increase your fees more than just "occasionally", but in any event, you only notified me in the afternoon of the last working day before the hearing. Also, you state that it is common for solicitors to withdraw from cases due to not being placed in funds, you also respond to other negative reviews by claiming that you have to remain on the court record unless you have a good reason for coming off the same "solicitors are not permitted to withdraw from cases without good reason.". Increasing your fixed and paid for costs at 4pm on the day before a hearing would not constitute a good reason and neither should you be allowed to do so without informing the client.
For the record, whilst you can respond to clients reviews, confidentiality and privilege is not waived by the client and the SRA specifically state you can only do so "provided that you do not disclose any further details beyond that which the client has disclosed.". Your response to one of your previous client's who has also complained about your firm on here on Jul 23, 2025 is an outrageous breach against your clients rights, where you stated

"You then sent an email shortly before the trial on 04/07/25 at follows

‘Due to my critical financial situation is it possible that I won’t be able to pay any fees before Court trial. Can I get a free solicitor on trial if this happens?"

I have not made any financial demands to you, all I have done is requested that you refund me the unused costs that I paid you on account for the work that you have not undertaken. My negative review directly relates to your failure to return my money to me, the point I was making was that if this was returned then my review to some extent would have been mitigated by you in respect of the extent of your negligent failings. I would suggest that it is you who needs to take legal advice because my next step is to complain to the SRA about your conduct and also escalate my complaint to the Legal Ombudsman, who will expect you to provide the documents that I have requested but which you have ignored. Dont worry, I will happily provide an update on this review in due course.

⭐️⭐️⭐️⭐️⭐️ Exceptional Legal Support – Worth Every Penny

We cannot thank NML enough for the incredible support and dedication they showed throughout our case, which lasted over a year.

At the beginning, the first solicitor we were assigned unfortunately didn’t engage as much as we had hoped. Although they attended on time, the level of support and communication wasn’t what we expected. However, everything completely changed at the second hearing when Mr David Houldcroft represented us.

From the very first moment, Mr Houldcroft was outstanding. His communication was exceptional — he kept us fully informed, constantly went into the courtroom to update us on timings and progress, and explained everything clearly and calmly. After the hearing, he took the time to explain the next steps and possible outcomes in terms we could fully understand, which made a huge difference to our confidence and peace of mind.

Because of his professionalism and dedication, we decided to upgrade our package with NML to Gold so that Mr Houldcroft could represent us at every hearing. Although it wasn’t cheap, it was worth every single penny. His commitment, attention to detail, and determination to achieve the best possible outcome were truly impressive. He worked closely alongside our reviewing lawyer, Sandra, to ensure every detail of the case was thoroughly prepared and spot on.

After multiple hearings and several court adjournments, we are delighted to say that we won our case. It was not easy, but thanks to the incredible work of the NML team — especially Mr Houldcroft — justice was achieved.

We cannot recommend NML, Mr David Houldcroft, and Sandra highly enough. If you want a legal team that truly cares, communicates clearly, and fights tirelessly for the best outcome, look no further.P