Nationwide Home Innovations Ltd Reviews 

Everyone we dealt with was friendly and very professional. The team installing were great, explained everything and answered all our questions. First class and would highly recommend.

Rhys and Dean went above and beyond with their professionalism and thoughtfulness. They were efficient and dedicated, even ensuring a tricky installation challenge was resolved effectively. I could not be more pleased with the service and the product. The difference my new awning makes to the comfort of my South-facing room is remarkable, and the product itself is sleek and elegant. I love my new awning!

Rhys and Dean the installers were great and although we had a problem with the canopy they and Nationwide dealt with it professionally and relatively quickly. Very happy with our purchase

We had awnings installed by this company in 2021. Unfortunately, one of the awnings has been problematic from the date of installation and the issue was never fully resolved.The contract was signed in February 2021, with installation taking place several months later. Following repeated reports of the fault, a service engineer attended approximately two years ago to carry out remedial work. However, the repair was unsuccessful and failed to resolve the underlying problem.The awning has now ceased functioning altogether. Despite the company maintaining that repairs were previously undertaken, no extended warranty or ongoing assurance was provided in relation to those works.Of particular concern is the company's current position regarding after-sales support. We have been informed that they are too busy servicing new customers to provide assistance to existing customers and that no service team is currently available. Rather than offering to inspect or repair the faulty awning themselves, they have recommended that we engage another company at our own expense.As a customer, I find it deeply disappointing that a product which has been faulty since installation remains unresolved more than five years later. In my view, a company's commitment to customer service should extend beyond securing new business and should include appropriate support for existing customers experiencing ongoing defects.Prospective customers may wish to consider not only the quality of the initial installation but also the level of after-sales service and support available should a problem arise in the future.

Installers arrived on time despite a long, early morning journey. Thanks to Guy and Jordan for a great installation and leaving the area clean and tidy. The canopy looks great.

Everything was very good. I have no
complaints

Every stage from the sales person to the surveyor to the men who fitted the awning were all very professional and knowledgeable and all done in a very friendly manner. This gave us full confidence that we chose the right company to get our awing from.
we would have no hesitation in recommending them.

Two men arrived right on time. Proceeded to work as an efficient team.
Finished an excellent job cleaned everything up, demonstrated the control system. All excellent !

Great company, great product. The fitters were first class. Polite, respectful, first class workmanship too

Excellent product and wonderful staff. Awning was fitted by two great guys.

Awning installed
+ teams that visited were v friendly and installed well
- 14 weeks late, no explanation or contact, v hard to get hold of customer service once I had made the initial payment

Rhys and dean were very efficient, polite they did excellent job

Everything from start to finish was well explained, loads of choices of fabrics and designs , colours you name it they had it . Impressed at the fact that they even look at the surroundings and have suggestions at what will work best , I can’t really say much else that will give credit where credit is due apart from if your thinking about using this company THEN DO you will not regret it , absolutely fantastic service , lovely people and your kept up to date as your order goes along .
Already recommended these to two other people looking at getting awnings, once again thank you very much .

Got all the way through to a representative arriving to measure up. Pretended he did not understand that he needed to pay for parking. He did not pay for parking. And then told me that the minimum width of awnings this company do is 3M. I did not see that anywhere on their website. Waste of time and unnecessary emissions of CO2. Sadly.

Matt and Harry installed the electronic awning system with a heater and lights.
They were polite , professional and helpful. Thanks

Brilliant service from start to finish; from design by Barry to fitting by Andy and Dan. Couldn’t fault any part of the experience. The quality is also very impressive.

From our first contact the office staff were consistently kind and helpful. They sent a surveyor quickly and he was very efficient. The office staff also arranged 0% interest on the cost. The company kept in touch through out the process of manufacturing the awning.
The company’s fitters Rhys and Luke rang when their previous job over ran to make sure it would be still alright to come, arriving exactly on their predicted time. Both were helpful, professional and efficient completing the job in two hours.
They made sure the blind was at the angle needed and instructed us how to use the remote before leaving taking away any rubbish. We found the whole procedure stress free.

Just had Nationwide awning fitted by Rhys and Dean. Very friendly and professional fitters. Turned up on time and neat and clean installation. Would recommend.

I was worried about the installation of our awning would I be able to trust the company.
But with Dean and Rhys I simply grew in confidence that the electrics would be in just the right place, not too obtrusive. In no time at all the awning was exactly where I expected it should go.
When it opened for the first time the awning was … well awesome. The colour of the fabric the angle of the awning everything was perfect.
Full marks to Dean and Rhys who were always polite and helpful, most of all skilful.