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New Homes Law Reviews 

1.198
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Sent the equity from the house sale to the wrong account. Forgot to pay the estate agent fees from the equity. Didnt clarify to me which banks they have agreements with before taking me on as a custom... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing experience with New Homes Law.. Isaac & Lauren where not only doing an incredible job looking after us and the purchase of our new home .. but kind caring and attentive.. letting us know every... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The customer service, knowledge & expertise I received from Grace and the New Homes Law team was first-rate. Questions were answered swiftly, calls were taken & expert advice was always provided. I th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Recommended by former neighbours. Began the process on 26th May 2026 and Completion on the new property on 26th June 2026.⭐️⭐️⭐️⭐️⭐️ Luke Lucas was the initial point of contact but Niamh Tedder beca... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Notaris
  2. ook in
  3. Advocaat
  4. Advocaat vastgoedrecht

Over New Homes Law

Geschreven door het bedrijf

New Homes Law is an independent, vibrant property law firm specialising in New build and Shared Ownership conveyancing.

Being a family run company has led to ensuring the companies ethics are at the heart of everything we do.

The growth and success of the company is down to every member of staff that work tirelessly to provide an excellent service for our customers.

Our dedicated conveyancers strive to provide our clients with essential, practical advice from instruction through to completion ensuring longevity within our customer relationships.

A comprehensive and friendly approach enables our teams to confidently guide clients through the process of purchasing a new home, selling and existing home or any other property-based transaction.

At New Homes Law, we know the importance of providing support to all of our clients, whatever their circumstance.

Ultimately, we understand the importance of providing our clients with a great customer journey.

Contactgegevens

4,1

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 90% van zijn negatieve reviews beantwoord

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4,1

Alle reviews

(1.198)

233 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I had great experience with them

I had great experience with them. They were so quick with the whole process. I will definitely recommend them.

6 maart 2026
Review zonder uitnodiging
Logo New Homes Law

Antwoord van New Homes Law

Thank you for your kind words! - Grace

Beoordeeld met 5 van de 5 sterren

Great service

Great service, thanks again,

6 maart 2026
Review zonder uitnodiging
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Antwoord van New Homes Law

Thank you, Anthony. The team will be so pleased to hear this. Thank you, Faith.

Beoordeeld met 5 van de 5 sterren

Danielle Lomax was very helpful and…

Danielle Lomax was very helpful and supportive towards all my enquiring as i was a first timer buyer and wasn’t sure what to do. I really apperciate all her efforts towards helping me purchase my new house.

17 februari 2026
Review zonder uitnodiging
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Antwoord van New Homes Law

Thank you for your positive feedback! - Grace

Beoordeeld met 5 van de 5 sterren

Alix Robinson was very professional and…

Alix Robinson was very professional and helpful to work with. Communication was clear, and she responded quickly whenever assistance was needed. The process was handled smoothly and efficiently. I appreciate the support and would happily work with her again.

5 maart 2026
Review zonder uitnodiging
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Antwoord van New Homes Law

Thank you Arber, we appreciate your kind words! - Grace

Beoordeeld met 5 van de 5 sterren

Seamless experience

We had a seamless experience. Kerry and her team were very knowledgeable, responsive, and worked hand in hand with our mortgage broker to help us remortgage with a new bank, and with added time pressure based on a last minute amendment. Great result! Thank you

3 maart 2026
Review zonder uitnodiging
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Antwoord van New Homes Law

Thank you Emily for your kind words and positive review! - Grace

Beoordeeld met 5 van de 5 sterren

Land Registry Title Deeds

Throughout the entire period of attempting to obtain my property title deeds, Alix of New Homes Law portrayed dedication, perseverance and professionalism, despite several frustrating setbacks along the way.
Many thanks for the successful outcome.

3 maart 2026
Review zonder uitnodiging
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Antwoord van New Homes Law

Thank you, Peter. The team will be so pleased to hear this - Faith.

Beoordeeld met 1 van de 5 sterren

absolutely disgusting firm

absolutely disgusting firm, constantly emailing me to ask me to sign up even though I told them I hadn't secured the property and was told that I would be refunded every penny if I didn't secure property so I paid the £395, i didn't secure the property so asked for my money back after 3 weeks I finally got a call asking to confirm my bank details and told they were going to charge me £95 even though I was told I wouldn't be charged anything, waited an extra week and after ignored emails and phone calls not returned I am still waiting for my refund, I would avoid this company, worst company I've ever dealt with.

2 maart 2026
Review zonder uitnodiging
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Antwoord van New Homes Law

Hi Pamela, we are sorry to hear this, however after further investigation, we can see that you completed the ID check, which was £90. As stated in our terms and conditions, which you signed, it does explain that any work(s) carried out, will not be refunded, therefore you are due to be refunded a total of £299, which you have received the statement for. Please bear with us as this refund is processed, and returned back to you. Thank you, Faith.

Beoordeeld met 5 van de 5 sterren

Great Team

Danielle Lomax was the main person we were dealing with at New Homes Law and she was brilliant. The whole team of shared ownership was really great at helping with any advise needed and was on top with getting things done. They were all so polite and really helpful. Would definitely recommend.

2 maart 2026
Review zonder uitnodiging
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Antwoord van New Homes Law

Thank you for your kind words, Charmane. The team will be so pleased to her this - Faith.

Beoordeeld met 1 van de 5 sterren

It's very clear that they do not care…

It's very clear that they do not care for customers, I'd even go so far as to say you can tell they do not care for their staff either.

Conveyancing matters taking up to and over a year to complete, my mortgage offer lapsed they took so long to get the work done.

Would not recommend to anyone.

11 februari 2026
Review zonder uitnodiging
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Antwoord van New Homes Law

We are sorry to hear this, Anon. After further investigation, we cannot locate you on the system. Could you please provide more information? Thank you, Faith.

Beoordeeld met 1 van de 5 sterren

Please steer clear of this company if…

Please steer clear of this company if you want to buy or sell. They are no longer a recommended solicitors for Bellway who we brought from. We had to chase for updates along the whole process and didn’t meet deadlines for exchange we was ment to exchange in December and only just happened in February I feel my case wasn’t worked in either when the head solicitor was off either and to be told by our estate agent that we’ve completed before our solicitor is crazy

20 februari 2026
Review zonder uitnodiging
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Antwoord van New Homes Law

We are sorry to hear this, Jonathan. Please contact our client care team at clientcare@nhlaw.co.uk, and we are happy to help with any further assistance. Thank you, Faith.

Beoordeeld met 1 van de 5 sterren

Ongoing Delay, Lack of Transparency, and Serious Health Impact

I am extremely disappointed with the handling of our matter by New Homes Law Solicitors.
We are dealing with this case since 2023.
At this moment, since 14 November, we have received no concrete or meaningful update regarding the actual status of our case.
Instead of transparency and accountability, we have been met with vague responses and continued delay.
This is not a minor inconvenience. The unresolved issue is preventing the finalisation of a divorce/equity transfer, prolonging uncertainty and distress during an already difficult period. The ongoing lack of clarity has had a significant impact on wellbeing and mental health.
Professional legal services require communication, structure, and accountability. Clients should not have to chase repeatedly for basic information about their own case. Being told that something is “with a senior member of the team” without further explanation is not an update — it is avoidance.
We appreciate that legal matters can be complex, but clear and proactive communication is essential. Clients should not be left unsure about the status of their case for extended periods, but we are now left questioning both the management of the file and the internal oversight of escalated matters.

3 maart 2026
Review zonder uitnodiging
Logo New Homes Law

Antwoord van New Homes Law

We are sorry to hear this, Luis. We understand you are in contact with our post completions department regarding this, but if you have anymore concerns or queries, please contact our client care team at clientcare@nhlaw.co.uk. Thank you, Faith

Beoordeeld met 5 van de 5 sterren

New Homes Law for my shared…

used New Homes Law for my shared ownership purchase and had a very positive experience.
The team were responsive, organised and clear in their communication throughout what can be quite a complex process.

They kept me updated at each key stage — contract review, searches, and exchange — and were always available to clarify points when needed. The process felt structured and professionally managed from start to finish.

Overall, a smooth and well-managed transaction. I would happily recommend them for new build or shared ownership purchases.

19 februari 2026
Logo New Homes Law

Antwoord van New Homes Law

We are so pleased to hear this, Anis. Thank you for your kind words and positive feedback. - Faith.

Beoordeeld met 5 van de 5 sterren

My Dream Home

Buying a new home can be stressful but not with New Homes Law - It was just a pleasant journey, the staff were friendly and willing to explain thing in plain English. I was kept informed all the way, and you can see what is happening through the dashboard. I would highly recommended them,

24 februari 2026
Review zonder uitnodiging
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Antwoord van New Homes Law

Thank you, Adrian. This is lovely to hear and we are so pleased you had a positive experience. Thank you, Faith.

Beoordeeld met 5 van de 5 sterren

Thanks to Danielle Lomax for getting us…

Thanks to Danielle Lomax for getting us exchanged and completed! Nothing was too much trouble. Thank you

24 februari 2026
Review zonder uitnodiging
Logo New Homes Law

Antwoord van New Homes Law

Thank you for you kind words, Toni. We are so pleased to hear this. Thank you, Faith.

Beoordeeld met 5 van de 5 sterren

Couldn't recommend Danielle enough

Couldn't recommend Danielle enough! Very helpful with any queries and always so polite! Thankyou!

23 februari 2026
Review zonder uitnodiging
Logo New Homes Law

Antwoord van New Homes Law

Thank you, Laken. We are so pleased to hear this. Thank you, Faith.

Beoordeeld met 5 van de 5 sterren

Amazing service!

Danielle was amazing! She always answers all my questions and is always there when I need her.
I would highly reccomend Danielle’s service!

23 februari 2026
Review zonder uitnodiging
Logo New Homes Law

Antwoord van New Homes Law

Thank you for your kind words, Sophie. The team will be so pleased to hear this and of your positive experience. Thank you, Faith.

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