Great presentation from Ben Tunningley, very informative and well presented. Would highly recommend NIBE if you would like to improve your knowledge.
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I couldn’t recommend Daryl and NIBE more! Service was amazing and very informative. I was kept up to date with arrival times prior and Daryl arrived promptly. He was quick and efficient changing our s... Toon meer
Bedrijf heeft geantwoord
Daryl was a brilliant engineer with a vast knowledge of air source heat pumps. He spent the time to explain how a heat curve worked which I had not understood after having our heat pump for over 15 y... Toon meer
Bedrijf heeft geantwoord
We had Daryl to our newly installed system. There were a number of problems with the system, which Daryl systematically found. He got everything up and running. Daryl clearly has a great knowledge an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
For almost 70 years, NIBE has manufactured energy-efficient and sustainable climate solutions for your home. Everything started in Småland, Markaryd, and we value our Nordic heritage by taking care of the power of nature. We combine renewable energy with new smart technology to offer effective solutions so that we can together create a more sustainable future.
Contactgegevens
Broom Business Park, Unit 3C, Bridge Way, S41 9QG, Chesterfield, Derbyshire, Verenigd Koninkrijk
- 0330 311 2201
- homeowner.care@nibe.co.uk
- www.nibe.co.uk
4,6
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588 reviews
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Great presentation from Ben Tunningley
Great presentation from Ben Tunningley, very informative and well presented. Would highly recommend NIBE if you would like to improve your knowledge.
18 augustus 2026
Review zonder uitnodiging
Great presentation!
We had a really informative presentation from NIBE on their heat pump solutions. The presentation was clear, engaging and easy to understand, giving us a great insight into how heat pump technology works and its benefits.
A big thank you to Ben Tunningley for taking the time to deliver such an interesting and informative session. Highly recommended!
18 augustus 2026
Review zonder uitnodiging
Alan was a quality trainer
Alan was a quality trainer. Very knowledgeable and delivered it spot on. Took in a lot from the day. Cheers Alan.
11 augustus 2026
Review zonder uitnodiging
NIBE maintenance check
Daryl was very helpful and gave a detailed explanation of how to change the temperature settings on the NIBE controls. Thank you!
7 augustus 2026
Review zonder uitnodiging
Antwoord van NIBE Energy Systems Ltd
Good afternoon,
Thank you for taking the time to leave such a positive review. We’re delighted to hear about your experience with Daryl.
It’s great to know that he took the time to provide a detailed explanation of the temperature settings on your NIBE controls and made sure everything was clear. Helping homeowners understand and get the best from their heating system is something we really value.
Your feedback will be shared with Daryl and the wider team.
Kind regards,
NIBE UK Team
Daryl from NIBE visited and all was well
Daryl from NIBE visited and told me that he would look after our heat pump from now on as he is the service technician for our area. He as polite and very knowledgeable, even offering to investigate the operation of our heat pump with our Mixergy cylinder, since they don’t seem to play well together. Daryl advised that we adjust the angle of the magnetic filter to improve operation although everything was fine so far. The report arrived and was very detailed and it gives confidence of another trouble-free year of heat pump operation.
31 juli 2026
Review zonder uitnodiging
Antwoord van NIBE Energy Systems Ltd
Good afternoon,
Thank you for taking the time to leave such a detailed and positive review. We’re delighted to hear about your experience with Daryl.
It’s fantastic to know that Daryl was able to provide reassurance around your heat pump, while also taking the time to discuss the interaction between your heat pump and Mixergy cylinder. His willingness to look into this further, along with his advice regarding the magnetic filter, demonstrates the thorough and proactive approach we expect from our engineers.
We’re also pleased to hear that you found the service report detailed and informative, and that the visit has given you confidence in your system for the year ahead.
Your kind feedback will be shared with Daryl and the wider team.
Kind regards,
NIBE UK Team
Steve from Nibe was absolutely brilliant!
Steve from Nibe was absolutely brilliant: turned up on time, was very friendly and extremely knowledgeable! Needless to say, he completed the service quickly and without making any mess. First class!
6 augustus 2026
Review zonder uitnodiging
Antwoord van NIBE Energy Systems Ltd
Good afternoon,
Thank you for taking the time to leave such a fantastic review. We’re delighted to hear about your experience with Steve.
It’s great to know that he arrived on time, delivered a friendly and knowledgeable service, and carried out the work efficiently while leaving everything clean and tidy. Providing a first-class experience for our customers is always our goal.
Your kind words will be shared with Steve and the wider team.
Kind regards,
NIBE UK Team
Daryl did a great job of explaining how…
Daryl did a great job of explaining how I can further optimise my ashp.
3 augustus 2026
Review zonder uitnodiging
Antwoord van NIBE Energy Systems Ltd
Good afternoon,
Thank you for taking the time to leave such a positive review. We’re delighted to hear about your experience with Daryl.
It’s great to know that he was able to clearly explain how you can further optimise your air source heat pump. Helping our customers get the best possible performance and efficiency from their system is something we’re very passionate about.
Your feedback will be shared with Daryl and the wider team.
Kind regards,
NIBE UK Team
Daryl was great
Daryl was great! Kept me informed on what the issue is and helped with explaining what needs to be done. Lovely guy
30 juli 2026
Review zonder uitnodiging
Antwoord van NIBE Energy Systems Ltd
Good afternoon,
Thank you for taking the time to leave such a positive review. We’re delighted to hear about your experience with Daryl.
It’s great to know that he kept you well informed, clearly explained the issue, and helped you understand the next steps. Providing both expert support and a friendly, approachable service is something we really value.
Your kind words will be shared with Daryl and the wider team.
Kind regards,
NIBE UK Team
Daryl is the best
Daryl came to service our boiler he kept us informed of an ETA
He is professional, knowledgeable and respectful of the property
please send him next year
31 juli 2026
Review zonder uitnodiging
Antwoord van NIBE Energy Systems Ltd
Good afternoon,
Thank you for taking the time to leave such a positive review. We’re delighted to hear about your experience with Daryl.
It’s great to know that he kept you informed of his arrival time and delivered a professional, knowledgeable service while being respectful of your home. We’ll certainly pass on your kind request to have Daryl attend again next year.
Your feedback will be shared with Daryl and the wider team.
Kind regards,
NIBE UK Team
Daryl was a brilliant engineer with a…
Daryl was a brilliant engineer with a vast knowledge of air source heat pumps. He spent the time to explain how a heat curve worked which I had not understood after having our heat pump for over 15 years. Extremely competent, methodical and a nice guy too.
31 juli 2026
Review zonder uitnodiging
Antwoord van NIBE Energy Systems Ltd
Good afternoon,
Thank you for taking the time to leave such a fantastic review. We’re delighted to hear about your experience with Daryl.
It’s great to know that his knowledge and methodical approach made such a positive impression, and that he was able to clearly explain how your heat curve works. Helping customers better understand their system is something we place great importance on, so it’s especially rewarding to hear this made a difference after many years.
Your kind words will be shared with Daryl and the wider team.
Kind regards,
NIBE UK Team
Five-star service from Daryl—an…
Five-star service from Daryl—an absolutely brilliant and knowledgeable engineer! He came out for our annual service and was exceptional. It is incredibly rare to find someone who possesses such high-level expertise but can also explain things so simply, patiently, and kindly. I was feeling a little unsure about our heating system, but Daryl completely put me at ease and answered all of my questions brilliantly. He is undoubtedly one of the most knowledgeable engineers out there and a massive credit to his company. Exceptional work and highly recommended!
30 juli 2026
Review zonder uitnodiging
Antwoord van NIBE Energy Systems Ltd
Good afternoon,
Thank you for taking the time to leave such a fantastic and detailed review. We’re absolutely delighted to hear about your experience with Daryl.
It’s wonderful to know that his expertise, clear explanations, and patient approach helped put you at ease and gave you confidence in your heating system. We strongly believe that great service is not just about technical knowledge, but also about making sure our customers fully understand and feel comfortable with their system.
Your kind words and recommendation mean a great deal to us, and we will be sure to share your feedback with Daryl and the wider team.
Kind regards,
NIBE UK Team
Steve - Excellent servicing
Steve has been servicing our air source system for many years. Steve's servicing is excellent and Steve answers any questions I have. Our thanks again Steve.
30 juli 2026
Review zonder uitnodiging
Antwoord van NIBE Energy Systems Ltd
Good afternoon,
Thank you for taking the time to leave such a positive review. We’re delighted to hear about your continued experience with Steve.
It’s great to know that he has been consistently providing excellent service over the years and is always on hand to answer your questions. Building long-term relationships with our customers is very important to us, and feedback like yours means a lot.
Your kind words will be shared with Steve and the wider team.
Kind regards,
NIBE UK Team
Amazing service from Daryl.
I couldn’t recommend Daryl and NIBE more! Service was amazing and very informative. I was kept up to date with arrival times prior and Daryl arrived promptly. He was quick and efficient changing our system to make it more cost effective. He answered any questions that I had. I would recommend Daryl and NIBE to anyone.
30 juli 2026
Review zonder uitnodiging
Antwoord van NIBE Energy Systems Ltd
Good afternoon,
Thank you for taking the time to leave such a fantastic review. We’re delighted to hear about your experience with Daryl.
It’s great to know that you were kept well informed ahead of the visit and that Daryl delivered a prompt, efficient, and informative service. We’re especially pleased that he was able to make adjustments to improve the cost-effectiveness of your system and answer all of your questions along the way.
Your recommendation means a great deal to us, and your feedback will be shared with Daryl and the wider team.
Kind regards,
NIBE UK Team
Great customer service
I reached out for some technical advice and Ben Tunningley was very professional knowledgeable and patient. He took time to answer all of my questions and made sure I understood everything. Excellent customer service.
22 juli 2026
Review zonder uitnodiging
Antwoord van NIBE Energy Systems Ltd
Good morning,
Thank you for taking the time to leave such a positive review. We’re really pleased to hear about your experience and that everything met your expectations.
Your feedback is greatly appreciated and will be shared with the wider team.
Kind regards,
NIBE UK Team
Daryl came to do the annual service of…
Daryl came to do the annual service of our ground source heat pump this week. Everything about the service was excellent. He was polite and efficient and importantly explained in detail some aspects of the functioning of the pump that I was unclear about.
26 juni 2026
Review zonder uitnodiging
Antwoord van NIBE Energy Systems Ltd
Good afternoon,
Thank you for taking the time to leave such a positive review. We’re delighted to hear that your annual service went so well and that Daryl provided an excellent experience.
It’s great to know he was able to clearly explain how your ground source heat pump operates, as we know how important it is for homeowners to feel confident in their system.
Your feedback will be shared with Daryl and the wider team.
Kind regards,
NIBE UK Team
Annual service
Engineer Daryl did the annual service today.
Communicated everything clearly and was very friendly and courteous.
27 juli 2026
Review zonder uitnodiging
Antwoord van NIBE Energy Systems Ltd
Good morning,
Thank you for taking the time to leave a review. We’re delighted to hear that your annual service went so well and that Daryl provided an excellent experience and was friendly and courteous.
Your feedback will be shared with Daryl and the wider team.
Kind regards,
NIBE UK Team
Daryl did the annual service on our AS…
Daryl did the annual service on our AS heat pump today. Good communication before arrival, easy to have around in the house, ran through everything with us regarding our set up and recommended any changes he thought we might benefit from in terms of efficiency and running costs to suit our particular situation.
24 juli 2026
Review zonder uitnodiging
Antwoord van NIBE Energy Systems Ltd
Good morning,
Thank you for taking the time to leave such a positive review. We’re delighted to hear that Daryl provided a great experience during your annual service.
It’s particularly pleasing to know that his communication, professionalism in your home, and the time he took to walk you through your system and suggest efficiency improvements made a difference. We always aim to ensure homeowners feel confident in how their system is set up and running.
Your feedback will be shared with Daryl and the wider team.
Kind regards,
NIBE UK Team
Excellent technical advice from Ben…
Excellent technical advice from Ben Tunningley - he is highly knowledgeable in SAP so can provide Sustainability Consultant's the exact information required. Super friendly, speedy response time!
23 juli 2026
Review zonder uitnodiging
Antwoord van NIBE Energy Systems Ltd
Good morning,
Thank you for taking the time to leave such a positive review. We’re delighted to hear about your experience with Ben.
It’s great to know that his technical expertise in SAP, along with his clear communication and responsiveness, made a real difference in supporting your requirements. We understand how important accurate and timely information is for Sustainability Consultants.
Your feedback will be shared with Ben and the wider team.
Kind regards,
NIBE UK Team
I had my Air Source Heat Pump annual…
I had my Air Source Heat Pump annual service yesterday carried out by Steve Dungworth. He was very friendly and professional and answered all my queries.
21 juli 2026
Review zonder uitnodiging
Antwoord van NIBE Energy Systems Ltd
Good morning,
Thank you for taking the time to leave such a positive review. We’re delighted to hear that your annual service went well and that Steve provided a friendly and professional experience.
It’s great to know he was able to answer all of your queries, ensuring you felt confident in your system following the visit.
Your feedback will be shared with Steve and the wider team.
Kind regards,
Great Technical Knowledge
I found Ben tunningley to be very helpful with explaining Nibe products and which ones would be suitable for my needs.
9 juli 2026
Review zonder uitnodiging
Antwoord van NIBE Energy Systems Ltd
Good morning,
Thank you for taking the time to leave such a positive review. We’re pleased to hear that Ben was able to provide clear and helpful guidance on our products.
It’s great to know he supported you in identifying the most suitable solution for your needs, ensuring you feel confident in your decision.
Your feedback will be shared with Ben and the wider team.
Kind regards,
NIBE UK Team
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