Northern Polytunnels Reviews 

1.022
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

everything came well packaged on a palette. instructions were clear and easy to follow. I even managed to erect the polytunnel on my own (2 would be better). There was a problem with a couple of miss... Toon meer

Beoordeeld met 4 van de 5 sterren

I am perfectly happy with the service given so far. The materials arrived when expected and were very well packed. The ony reason for only giving 4 stars is because I will only know that everything d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We bought our Polytunnel and Fruit cage in 2013,both very well made and lasted thoroughout the years until the recent Storms hit us here in the Far North of Scotland causing damage. The sales team wer... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nearly four years ago, we bought a “rugged” polytunnel, which had sturdier hoop metalwork, as we are at the junction of two valleys that get hammered by gales from time to time. The tunnel was easy t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tuinbouw leverancier
  2. ook in
  3. Fabrikant
  4. Tuincentrum

Geschreven door het bedrijf

We’re a family-run team of polytunnel specialists based in Lancashire, with over 50 years’ experience designing and manufacturing high-quality growing structures. From domestic garden polytunnels and allotment covers to commercial multi-span polytunnels and livestock shelters, we’re proud to support growers of every kind, whether you’re growing tomatoes in your back garden or running a large-scale horticultural business. We design, manufacture, and dispatch everything in-house from our UK site, meaning we can keep quality high, costs fair, and lead times short. And because we’re growers ourselves, we know how important strength, simplicity, and reliability are. That’s why our EasyBuild Polytunnel was developed to be our toughest, most user-friendly design yet, with features like oval steel tubes, aluminium sliding doors, and a fully modular, tool-free build system. We also supply specialist covers, replacement polytunnel plastic, ventilation kits, doors, accessories, and spare parts, so whether you're building from scratch or tackling a repair, we’ve got you covered. Our customers range from schools and community gardens to professional growers, garden centres, and research facilities. If you need advice, our expert team is always on hand to guide you. Key product areas: Garden & allotment polytunnels Commercial single-span & multi-span polytunnels Replacement polytunnel covers & repair kits Livestock & storage shelters Polytunnel ventilation systems Polytunnel refurbishment and repair services Trusted since 1969. Made in Britain, built to last.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

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4 sterren
3 sterren
2 sterren
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4,5

Alle reviews

(1.022)

51 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great company

Great company, second polytunnel I have bought from them and perfect both times. Brilliant website and quick delivery, I wouldn’t buy a polytunnel anywhere else.

23 januari 2024
Logo Northern Polytunnels

Antwoord van Northern Polytunnels

Wow thank you so much Kenneth, you are welcome back as a customer anytime. We are very happy to help.

Beoordeeld met 5 van de 5 sterren

Fantastic service

Storm Henk stripped our poly tunnel of its cover and fixing rails on 2 January. I rang Northern Polytunnels on 3 January. David carefully checked what I thought we needed to order, said he’d phone back once he knew it was all in stock and could be delivered on 4 January. Rang back 30 minutes later to confirm. Everything was delivered on 4 January as promised. Couldn’t have been better - a pleasure to do business with. Thank you.

3 januari 2024
Review zonder uitnodiging
Logo Northern Polytunnels

Antwoord van Northern Polytunnels

Thank you very much. Your kind words have been passed on to David.

Beoordeeld met 5 van de 5 sterren

Easy people to work with

I’ve been buying small amounts of fruit cage netting for more than 20 years. This time I made a mistake on the quantity. It was corrected quickly and smoothly by the sales team

5 januari 2024
Logo Northern Polytunnels

Antwoord van Northern Polytunnels

Thank you Roland and you are most welcome.

Beoordeeld met 5 van de 5 sterren

Product very well made and buildd…

Product very well made and buildd instructions very clear and in multiple formats. Delivery times fast and communication excellent. Would recommend.

1 januari 2024
Logo Northern Polytunnels

Antwoord van Northern Polytunnels

Thank you for the glowing review. We really appreciate it.

Beoordeeld met 5 van de 5 sterren

great product at a reasonable price

great product at a reasonable price, the customer service could not have been better, especially when there were delivery problems. all resolved quickly and with exceptional care and communication

1 december 2023
Review zonder uitnodiging
Logo Northern Polytunnels

Antwoord van Northern Polytunnels

You are very kind, thank you for the fabulous review.

Beoordeeld met 5 van de 5 sterren

Really quick service

Really quick service. Items were packed very well. Excellent communication.

15 december 2023
Logo Northern Polytunnels

Antwoord van Northern Polytunnels

Many thanks for taking the time to review us.

Beoordeeld met 4 van de 5 sterren

Good helpful people

Good helpful people. Good company and products.
Slightly let down by delivery agent. That aside, a good experience. I would not hesitate to recommend Northern Polytunnels to anyone.

2 december 2023
Logo Northern Polytunnels

Antwoord van Northern Polytunnels

Thank you so much for your custom and your wonderful review.

Beoordeeld met 2 van de 5 sterren

Poor communication and service

Poor communication. When ordering it stated 24-48 hour delivery, a week later we had still not received and heard nothing from the company. When I called to ask I was informed they were waiting for parts which were currently out of stock. After I explained there was no mention of this on the website's product page, no phone call or email, I was told maybe it's gone to spam, which it had not. I was then told it would be a week until dispatch. I called again a week later to find out if it was being dispatched as I had no update or communication from the company. After double-checking it was confirmed it would be dispatched the following day (a Friday) for delivery on Monday, over 2 weeks after ordering. It was delivered today, we put this up immediately and although the product looks good and sturdy, we were disappointed to find the Gable End we also ordered has not been delivered, so again we are waiting for an update and another delivery. Simple communication - calling or emailing a customer to provide an update would have improved our experience.

24 november 2023
Logo Northern Polytunnels

Antwoord van Northern Polytunnels

Dear Ms. Mohan, Please accept our apologies for any inconvenience this matter has caused. We have had an extremely high demand for this product lately owing to the adverse weather conditions, which resulted in some delays. As I understand it the order has now been delivered in full. Should you require any further assistance, please contact us directly. Kind regards.

Beoordeeld met 5 van de 5 sterren

Great quality and service

I purchased some repair tape and a couple of crop bars to retrofit. There was an IT issue with the Black Friday discount not being applied and the delivery charge was incorrect but it was all sorted out very quickly with no fuss or quibble. I'm very happy with Northern Polytunnels and can recommend them for quality and service.

23 november 2023
Logo Northern Polytunnels

Antwoord van Northern Polytunnels

Thank you for your lovely review. It is much appreciated

Beoordeeld met 3 van de 5 sterren

Good products but not customer friendly

The products are good quality but there's a lack of customer focus and empathy that lets them down

31 oktober 2023
Logo Northern Polytunnels

Antwoord van Northern Polytunnels

Dear Mr Morris, Very sorry to read that you feel this way, We get so many glowing reviews on our service and support, apologies that we did not meet your standards on this occasion. Kind Regards.

Beoordeeld met 5 van de 5 sterren

Good product

Good product, damage in transit swiftly sorted out.

27 oktober 2023
Logo Northern Polytunnels

Antwoord van Northern Polytunnels

Thank you for taking the time to review us.

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