We’ve been using Northgate for our vans and have always been really impressed with the service. Nina and Kelly are both fantastic; friendly, helpful and always quick to respond whenever we need anythi... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieLower William Street, Northam, SO14 5QE Southampton, Hampshire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We [Boots] Hampshire, have a great working relationship with Barry, nothings ever much. Barry can always help out, and organise things, when there's a rush on. Always contactable, and doesn't leave y... Toon meer
Bedrijf heeft geantwoord
I travelled to Northgate Southampton to swap a van over as my existing hire vehicle had no aircon but due to a mix up between my employer & Northgate head office the depot had no vehicle for me to sw... Toon meer
Bedrijf heeft geantwoord
Had an issue with my work van today and reported at 10:30, had it in the garage and given a replacement van in less than 3 hours, Osman was incredibly helpful getting everything sorted and had the par... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Geschreven door het bedrijf
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contactgegevens
Lower William Street, Northam, SO14 5QE, Southampton, Hampshire, Verenigd Koninkrijk
- 023 8021 8100
4,6
Uitstekend
71 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Was a great experience
Was a great experience all staff in the front being tom and Kelly more then helpful and welcoming definitely recommend this company
10 juli 2025
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Hi Kaci, thank you so much for your wonderful feedback!
We’re delighted to hear that Tom and Kelly made you feel so welcome and were more than helpful throughout your experience. Your recommendation means the world to us!
We look forward to helping you again whenever you need.
Take care,
Imogen
What can I say had my car from…
What can I say had my car from Northgate and they have been amazing. Andrew has looked after me and made everything so easy. I would highly recommend these guys
26 juni 2025
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Hi Darren, thank you so much for your wonderful review!
We’re thrilled to hear that Andrew and the team made everything easy for you and that you’ve had such a great experience with us. Your recommendation means the world to us!
If you ever need anything else, we’re always here to help.
Thanks again and take care!
Imogen
The Southampton branch are always top notch
The Southampton branch are always courteous & helpful. I was offered a hot drink while I waited for my service to be carried out and furthermore, as soon as Andre saw my laptop open for work he opened up an office space for me with air on to allow for me to work more comfortably. Overall a smooth & pleasant experience! Top job!
18 juni 2025
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Hey Sam, thanks so much for your fantastic feedback!
We’re delighted to hear that the Southampton team made your visit smooth and pleasant. Andre’s thoughtful gesture to set up a comfortable workspace really shows the extra care we aim to provide. It’s great that you felt well looked after — including the hot drink while you waited!
Thanks for choosing Northgate, and we look forward to seeing you again soon!
Take care,
Emma
Visited today for a service
Visited today for a service, coffee available in a comfortable waiting area, once the job was completed received a full explanation of the service thar was carried out by Alfie the mechanic, back on the road.
16 mei 2025
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Hi Stuart, thank you for your lovely review!
We're so glad to hear you enjoyed the comfortable waiting area and that Alfie took the time to explain the service details to you. We always aim to provide a smooth and transparent experience, and it's great to know we succeeded!
We really appreciate you choosing us, and we look forward to helping you again in the future.
Take care,
Imogen
Really good service from Adam
Really good service from Adam, he went over and above to help. Communicate and professional throughout the journey.
17 april 2025
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Thank you for taking the time to leave such positive feedback.
It’s fantastic to hear that Adam provided you with excellent service and went above and beyond to support you. We’re proud to have team members like Adam who deliver a professional and communicative experience throughout.
We appreciate your comments and look forward to assisting you again in the future.
Take Care,
Beth
Return of Northgate Car
Just returned our rented vehicle and both Michelle and Lynn went over and beyond, a lovely experience. Knowledgeable, professional and at the same time friendly and positive. True assets to the team.
7 april 2025
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Thank you so much for your kind words!
We're thrilled to hear that Michelle and Lynn made your return experience such a positive one.
Their professionalism and friendly approach truly embody the level of service we aim to provide, and we’ll be sure to pass along your lovely feedback to them.
They are indeed valued members of our team, and it's great to see their efforts recognised.
We hope to welcome you back again soon!
Take Care,
Beth
Helped us with toys for Santa in November 2024
In November 2024, Kelly and the team were really helpful providing us with a van so we could collect toys as part of our Mission Christmas charity appeal for Cash for Kids. The van was great and all staff were friendly and efficient and I would highly recommend Northgate Vehicle Hire. Thanks and see you this year!
18 november 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Thank you so much for your lovely feedback!
We're delighted to hear that Kelly and the team were able to support your Mission Christmas charity appeal and that the van worked well for your needs.
It’s always a pleasure to assist such a great cause.
We truly appreciate your recommendation and look forward to working with you again
Thank you for choosing Northgate.
Take Care,
Beth
Always receive excellent service from…
Always receive excellent service from the staff at Northgate southampton. Very Happy customer.Tom sinclair Amy & Barry great staff members
13 maart 2025
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Thank you for your kind words and for sharing your experience with Northgate Southampton!
We're thrilled to hear that you always receive excellent service and that Tom, Sinclair, Amy, and Barry have made a positive impact.
Your feedback means a lot to us, and we truly appreciate your support as a valued customer.
Thank you for choosing Northgate.
Take Care,
Beth
Excellent service from Northgate Southampton
Great service from the team at Northgate Southampton.. From the planning stage with stage with Kelly , the booking of ferries by Andrew and the on the day experience having Barry on site at the IOW . All went seamlessly and that allowed us to receive 22 new vans, swop over and then return 22 vans over a 2 day period . Thanks to All who made this happen at branch and a special thanks to our account manager, Hayley Butcher.
11 februari 2025
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Thank you so much for your fantastic feedback! We're delighted to hear that your experience with Northgate Southampton was seamless from start to finish.
Kelly, Andrew, Barry, and the entire team will be thrilled to know their efforts made a difference in ensuring everything ran smoothly.
A special thanks for recognizing Hayley Butcher—she takes great pride in delivering excellent service!
We truly appreciate your trust in us and look forward to supporting you again in the future.
Thank you for choosing Northgate.
Take Care,
Beth
Excellent Service
Completely impressed with the professionalism and prompt customer service provided by all staff. Hire and courtesy vans are spotless. Excellent company for commercial hire; highly recommending to all prospective customers!
27 februari 2025
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Thank you for your fantastic feedback!
We're thrilled to hear that you were impressed with our professionalism, prompt service, and spotless vehicles.
Your recommendation means a lot to us, and we truly appreciate your support.
We look forward to assisting you again in the future.
Thank you for choosing Northgate.
Take Care,
Beth
Excellent communication and service
Excellent communication and service. Friendly and helpful staff, particularly Lynn who delivered the vehicle
26 februari 2025
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Thank you for your kind feedback!
We're so pleased to hear that you had an excellent experience with our service and communication.
A special shout-out to Lynn for delivering your vehicle and providing such friendly and helpful service.
We truly appreciate your support and look forward to assisting you again in the future.
Take Care,
Beth
Big thanks to Kelly, Andrew and Barry
Credit to Kelly, Andrew and Barry for helping organise the swapover of 22 vans on the Isle of wight. We have been working with Northgate and Kelly for some time and she always goes above and beyond to deliver a great service
26 februari 2025
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Thank you for your fantastic feedback!
We’re thrilled to hear that Kelly, Andrew, and Barry provided such great support in organizing the swapover of 22 vans on the Isle of Wight.
It’s always a pleasure working with you, and we truly appreciate your continued partnership.
We'll be sure to pass your kind words on to the team as i am sure they will be over the moon with your comments.
Thank you for choosing Northate as your vehicle provider!
Take Care,
Beth
Excellent Customer Service
Northgate Southampton. Excellent Customer Service. Top Team. Went the Extra Mile and always a Friendly Face. Five ⭐️⭐️⭐️⭐️⭐️
Dave Bevis (CDER Group)
17 oktober 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Thank you for your lovely feedback, Dave.
We strive to provide a seamless experience for our valued customers and I am delighted to hear that Northgate Southampton did exactly that!
It's always so nice to hear about experiences like yours where dedicated individuals go the extra mile to assist customers.
I am sure the team at Southampton will be over the moon to see your comments.
We look forward to welcoming you back in the future.
Take Care,
Beth Kell
Great branch great staff
This branch is one of the best no wonder its won branch of the year a few times! All staff seemed amazing and went above and beyond to help.
16 augustus 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Thank you for your kind words, Chris!
We're delighted to hear that you had a wonderful experience at the depot in Southampton and the team made sure your visit was provided with excellent customer service.
Providing a high quality service is a top priority for us, and we appreciate your acknowledgment of our efforts.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Antwoord van Northgate Vehicle Hire - Southampton
Thank you for your review! We're pleased to hear that Daniel, our mechanic, made a positive impression with his friendly demeanour. We pride ourselves on having a team that is not only skilled but also personable and approachable.
We look forward to working with you long into the future.
Take care,
Laura
Great Company
Barry that I speak with on the phone regularly is brilliant - so helpful and knowledgeable.
Michelle who dropped the truck off was absolutely lovely. Really helpful and honest with any wear and tear on the van. Wonderful service!
1 mei 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Hi Grace, thank you so much for your 5 star review!
It sounds like Barry and Michelle at Southampton are delivering excellent service to our customers which is what everyone here at Northgate take pride in the most. The team at Southampton will be thrilled to hear your positive review.
We look forward to working with you long into the future.
Take care,
Imogen
Rtc.
Having been involved in a RTC on 16/04/24, recovery via RAC was taking so long. Was given Barry as point of contact as vehicle would be arriving out of hours, who remained in supportive contact throughout my waiting for Recovery (not impressed with Rac, wait time until suitable recovery vehicle arrived just over 6 hours).
16 april 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Thank you so much for taking the time to leave such positive feedback for Barry, Ian. Putting our customers first is what Northgate does, and I am delighted Barry has demonstrated our ethos. I am sure he and the rest of the Southampton team will be thrilled to see your comments.
If we can ever be of any further assistance, or if you would like us to investigate the long response time from the RAC, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Northgate Southampton!
Northgate Southampton!! need to be number 1 depot in the country again, served by a man called barry today bloody nice bloke went above and beyond didn't rush explained everything to me and even found some damage on the van that i missed from a previous customer so made sure i wouldn't get charged for it if only all hire company's where so conscientious!
29 februari 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Thank you so much for leaving such kind words for Barry, Gary. I am sure that he and the rest of the Southampton team will be absolutely thrilled by your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Over the many years of using northgate…
Over the many years of using northgate Vehicle Hire,
I have used a large amount of different site. However my Pleasant suprise how organised and well run Southampton site is,
Well done to the team.
Even had a lovly smile from Amy. Keep up the good work.
16 februari 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Thank you so much for taking the time to share your positive experience with Northgate Vehicle Hire, specifically at our Southampton site. We are thrilled to hear that you found our team there to be organised and well-run.
It's always our goal to provide a seamless and enjoyable experience for our customers, and your feedback reinforces that we are on the right track.
We will make sure to pass along your commendation to the Southampton team, and I'm sure Amy will be delighted to hear about the lovely smile you mentioned. We truly appreciate your kind words and encouragement.
Thank you for choosing Northgate Vehicle Hire, and we look forward to working with you in the future.
Take care,
Laura Griffiths
John the Best!!
John has,as ever been brilliant with his customer service, his attitude and attention to detail.
16 februari 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Southampton
Thank you so much for taking the time to leave such kind words about John, Adrian. Putting our customers first is what Northgate do, and it is a delight to see that John has demonstrated our ethos.
I am sure that he and the rest of the Southampton team will be over the moon to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.