I installed Nu-Heat UFH 18years ago and carried out regular maintenance and each time I’ve requested replacement parts they’ve helped me with the correct parts every time and if I do make a mistake or... Toon meer
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Lees wat reviewers zeggen
Always helpful with spares but the did tell me the wrong part for one element, it’s an old system. Also disappointed with the postage cost being standard when the cost and weight of what I ordered was... Toon meer
Bought a heating system from them in 2012, needed new actuators as they do eventually fail. They answered the phone quickly, answered my enquiry easily and I was able to place an order for the parts o... Toon meer
Looking for a part was not easy on a old system ,2013 but, after e_ mailing and phone call, I was able to locate valve insert for blending valve. No I have t got that thundering sound through pipewor... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Nu-Heat Underfloor Heating & Renewables
Geschreven door het bedrijf
Nu-Heat is proud to be the most experienced integrated underfloor heating and renewables specialist in the country.
With over 80,000 customers already enjoying our systems, you can count on us to heat your home in the best possible way.
FIND THE UFH SYSTEM FOR YOU GET A FREE QUOTE
Why Nu-Heat?
Geschreven door het bedrijf
- Bespoke heating design
- Our in-house designers tailor each system to the property, guaranteeing performance.
- Award-winning service
- The only heating company to be awarded a Distinction by the Institute of Customer Service.
- Lifetime technical support
- We support Nu-Heat systems for life. You can always call on us if you need help.
Contactgegevens
Heathpark House, Devonshire Road, Heathpark Industrial Estate, EX14 1SD, Honiton, Verenigd Koninkrijk
- 01404 549770
- info@nu-heat.co.uk
- www.nu-heat.co.uk
The Ultimate Guide to Underfloor Heating
4,7
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1K reviews
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Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Nige, thank you for taking the time to leave a review. We are pleased you are happy with the service you received.
Rob was great
Rob was great. Really nice bloke to deal with and when some problems arose, he did all he could to rectify them and get the floor delivered within the original timeframe mentioned
26 juni 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Ben, thank you for taking the time to leave a review. We are pleased you are happy with the service received and will pass your feedback onto Rob.
Tan y havard
I have been purchasing goods off Nu-Heat for over 20 years good service and good quality equipment
4 augustus 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi John, that's great to hear! We are pleased you are happy with the service you received and thank you for taking the time to leave a review.
Suddenly for no reason 3 of 7 zones…
Suddenly for no reason 3 of 7 zones failed to open so we were cooked by the sun and double cooked by the heating
I found the parts at nuhest and fitted them in. 10 minutes an problem solved
5 augustus 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi William, we are pleased you managed to find the parts and get your system working again. Thank you for taking the time to leave a review.
Quick response
Quick response, clear advice on problem.
Part needed in stock (but quite expensive)
Arrived quickly and safely.
4 augustus 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi David, thank you for taking the time to leave a review. We are pleased you are happy with the service you received. We are sorry you felt the price was expensive and will pass your feedback on.
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Linda, thank you for taking the time to leave a review. We are pleased you are happy with the service you received.
Always easy to deal with
Always easy to deal with, prices are competitive support available when required, what is not to like
15 juli 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Martin, that's great to hear. We are pleased you are happy with the service you received and thank you for taking the time to leave a review.
Top class service from enquiry to…
Top class service from enquiry to completion and beyond
16 juli 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Andy, that's great to hear!! We are pleased you are happy with the service you received and thank you for taking the time to leave a review.
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Matthew we are pleased you are happy with the service you received. Thank you for taking the time to leave a review.
Very ease to order and deliverd on time
2 juli 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Chris, we are pleased you are happy with the service you received. Thank you for taking the time to leave a review.
Antwoord van Nu-Heat Underfloor Heating & Renewables
Thank you for taking the time to leave a review, we are pleased you were happy with the service recieved.
Antwoord van Nu-Heat Underfloor Heating & Renewables
Good Afternoon Kieran, thank you for taking the time to leave a review. I'm sorry to hear that you are unhappy. I have put a complaint onto the system on your behalf (Ref: CF14237) and a manager will be in touch in due course.
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi John, I'm pleased the parts arrived quickly and you are happy with the service you received. Thank you for taking the time to leave a review.
Ordering from the website was fairly…
Ordering from the website was fairly simple and the items were dispatched quite quickly.
20 mei 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Rupa, thank you for taking the time to leave a review. We are pleased you are happy with the service you received.
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Jake, that's great to hear. Thank you for taking the time to leave a review. We are pleased you are happy with the service you received.
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Mark, thank you for taking the time to leave a review. We are pleased you are happy with the service you received.
I ordered it last week still haven’t…
I ordered it last week still haven’t received it and only today did I receive notice that you have even received my order
21 mei 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Andrew, I'm sorry to hear you haven't received the service level we would expect to provide. I have raised a complaint on your behalf (Ref: CF14200). Thank you for taking the time to leave a review
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi there, thank you for leaving a review. It's great to hear you are happy with the service you received!
Very helpful and very informative
Very helpful and very informative, I would definitely recommend them.
13 mei 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi David, it's great to hear you are happy with the service you received. Thank you for taking the time to leave a review!
Communication was terrible cost me…
Communication was terrible cost me hundreds in the fact my equipment wasn’t delivered in time and because it was rushed through missing items from my order would definitely not use again
12 mei 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Good morning Phil, thank you for taking the time to leave a review. I'm sorry to hear of the issues with your delivery. I have put a complaint onto the system on your behalf (Ref: CF14193) and a manager will be in touch in due course
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