I installed Nu-Heat UFH 18years ago and carried out regular maintenance and each time I’ve requested replacement parts they’ve helped me with the correct parts every time and if I do make a mistake or... Toon meer
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Lees wat reviewers zeggen
Always helpful with spares but the did tell me the wrong part for one element, it’s an old system. Also disappointed with the postage cost being standard when the cost and weight of what I ordered was... Toon meer
Bought a heating system from them in 2012, needed new actuators as they do eventually fail. They answered the phone quickly, answered my enquiry easily and I was able to place an order for the parts o... Toon meer
Looking for a part was not easy on a old system ,2013 but, after e_ mailing and phone call, I was able to locate valve insert for blending valve. No I have t got that thundering sound through pipewor... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Nu-Heat Underfloor Heating & Renewables
Geschreven door het bedrijf
Nu-Heat is proud to be the most experienced integrated underfloor heating and renewables specialist in the country.
With over 80,000 customers already enjoying our systems, you can count on us to heat your home in the best possible way.
FIND THE UFH SYSTEM FOR YOU GET A FREE QUOTE
Why Nu-Heat?
Geschreven door het bedrijf
- Bespoke heating design
- Our in-house designers tailor each system to the property, guaranteeing performance.
- Award-winning service
- The only heating company to be awarded a Distinction by the Institute of Customer Service.
- Lifetime technical support
- We support Nu-Heat systems for life. You can always call on us if you need help.
Contactgegevens
Heathpark House, Devonshire Road, Heathpark Industrial Estate, EX14 1SD, Honiton, Verenigd Koninkrijk
- 01404 549770
- info@nu-heat.co.uk
- www.nu-heat.co.uk
The Ultimate Guide to Underfloor Heating
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1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nu-heat is simply the best underfloor…
Nu-heat is simply the best underfloor heating company out there. The products are unbeatable and the people are the best to deal with
20 maart 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Mark, thank you very much for your kind review. We are pleased you are happy and look forward to continue working with you.
I was able to talk to a person
I was able to talk to a person, not a robot, had a good interaction and got the help I needed
11 maart 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Tom, We're happy to hear you were pleased with the service you received and got the help you needed. Thanks for taking the time to leave a review!
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Mr Davies, thank you for taking the time to leave a review. We are happy to hear you are pleased with the service you received from our technical team.
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Steve, we're pleased you are happy with the service you received. Thank you for taking the time to leave a review!
Helpful and efficient
3 maart 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Mike, thank you for taking the time to leave a review. We are pleased you are happy with the service you received.
Takes way too long to dispatch the…
Takes way too long to dispatch the goods and have them delivered even though the website said they were in stock.
6 maart 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Matthew, thank you for your review. I have passed this along to our technical/parts team as an improvement suggestion. Many thanks
Been a customer since 1997
Been a customer since 1997. Always helpful advice and prompt responses.
Parts advised and despatched quickly.
4 maart 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Mrs Mansfield, thank you for taking the time to leave a review. We are pleased you are happy with the service you have received and look forward to helping you again in the future.
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Cliff, thank you for taking the time to leave a great review. We are pleased you are happy with the service you received.
Ordered the part and it came within 48…
Ordered the part and it came within 48 hours.
22 februari 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Neal, thank you for taking the time to leave a review. I am pleased the parts arrived quickly and you are happy with the service you received.
Order of spare part online was very…
Order of spare part online was very easy and delivery on time by DPD.
27 februari 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Neil, I am pleased the parts arrived on time and you are happy with the service you received. Thank you for taking the time to leave a review.
Identified what I needed for very…
Identified what I needed for very quickly and delivered it promptly
27 februari 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Richard, thank you for taking the time to leave a review. I am pleased the parts arrived quickly and you are happy with the service you received.
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Julie, thank you for your review and valuable feedback. I have logged this as an Improvement Suggestion with the relevant team. Many thanks!
Fast and efficient service
Fast and efficient service. Got the fittings i needed within 2days
24 februari 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi there, thank you for your review! We're pleased to hear you are happy with the service you received
Great service. Expensive and slow delivery.
Great service from Parts dept and good actuators. Straight forward to fit.
Not impressed by delivery. Expensive price, extended delivery AND I had to collect from local Post Office.
23 februari 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Michael, thank you for taking the time to leave a review. I am very sorry to hear you were unhappy with the delivery charges and also had issues with your delivery. I have past your feedback onto our delivery teams.
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Eddie, that's great to hear! We are pleased you are happy with our service and thank you for taking the time to leave a review.
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Tony that's great to hear! I will pass your comments onto our technical support team. Thank you for taking the time to leave a review.
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Rachel, it's great to hear you were pleased with the service you received. Thank you for your review!
They have good support and ordered…
They have good support and ordered parts arrived next day.
13 februari 2026
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Keith, we're pleased to hear you were happy with the support you received. Thank you for leaving a review!
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Charles, that's great to hear! We are pleased you are happy and thank you for taking the time to leave a review.
Parts did what meant to do
Parts did what meant to do. Good advice over the phone from salesperson
10 december 2025
Antwoord van Nu-Heat Underfloor Heating & Renewables
Hi Jamie, thank you for taking the time to leave a review. We are pleased you are happy with the service you received.
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