I installed Nu-Heat UFH 18years ago and carried out regular maintenance and each time I’ve requested replacement parts they’ve helped me with the correct parts every time and if I do make a mistake or... Toon meer

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Always helpful with spares but the did tell me the wrong part for one element, it’s an old system. Also disappointed with the postage cost being standard when the cost and weight of what I ordered was... Toon meer
Bought a heating system from them in 2012, needed new actuators as they do eventually fail. They answered the phone quickly, answered my enquiry easily and I was able to place an order for the parts o... Toon meer
Looking for a part was not easy on a old system ,2013 but, after e_ mailing and phone call, I was able to locate valve insert for blending valve. No I have t got that thundering sound through pipewor... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Nu-Heat Underfloor Heating & Renewables
Geschreven door het bedrijf
With over 80,000 customers already enjoying our systems, you can count on us to heat your home in the best possible way.
FIND THE UFH SYSTEM FOR YOU GET A FREE QUOTE
Why Nu-Heat?
Geschreven door het bedrijf

- Bespoke heating design
- Our in-house designers tailor each system to the property, guaranteeing performance.
- Award-winning service
- The only heating company to be awarded a Distinction by the Institute of Customer Service.
- Lifetime technical support
- We support Nu-Heat systems for life. You can always call on us if you need help.
Contactgegevens
Heathpark House, Devonshire Road, Heathpark Industrial Estate, EX14 1SD, Honiton, Verenigd Koninkrijk
- 01404 549770
- info@nu-heat.co.uk
- www.nu-heat.co.uk

The Ultimate Guide to Underfloor Heating
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Parts did what meant to do
Parts did what meant to do. Good advice over the phone from salesperson

Antwoord van Nu-Heat Underfloor Heating & Renewables

Antwoord van Nu-Heat Underfloor Heating & Renewables
Excellent products excellent service…
Excellent products excellent service and support from the team and always helpful.

Antwoord van Nu-Heat Underfloor Heating & Renewables
Great customer service and Super quick delivery
Great customer service and very good pre-sales advice given. Super quick delivery

Antwoord van Nu-Heat Underfloor Heating & Renewables
Had a leak on manifold
Had a leak on manifold. Quick efficient advice received. Leak resolved.

Antwoord van Nu-Heat Underfloor Heating & Renewables
Nu-Heat &customer support effort…
Nu-Heat has been a professional team from initial sales enquiry through their design process to goods/materials delivery on-site.
Given my bespoke requirements regarding the delivery and invoice requirements, I found their approach extremely patient and supportive of timelines. Nu heat standby for me with tech support. I have to initiate my installation therefore I hope Nu-heat will be as equally supportive of me.

Antwoord van Nu-Heat Underfloor Heating & Renewables

Antwoord van Nu-Heat Underfloor Heating & Renewables
I was given the correct information on…
I was given the correct information on telephoning which enabled me to order the correct parts which were then sent to me in good time

Antwoord van Nu-Heat Underfloor Heating & Renewables
Excellent Service
Easy and straightforward to order. Product arrived quickly. Excellent service.

Antwoord van Nu-Heat Underfloor Heating & Renewables

Antwoord van Nu-Heat Underfloor Heating & Renewables
Great company and service.
Great company and service.
Very informative on the phone and messages.
Have used a few times now, would recommend Nu-Heat

Antwoord van Nu-Heat Underfloor Heating & Renewables
Malcolm Rose Courier delivered for…
Malcolm Rose Courier delivered for Nu-Heat and was absolutely brilliant. Friendly, punctual, and very professional throughout. He kept me informed, arrived when he said he would, and made the whole delivery stress-free. A great example of how good a self-employed courier can be — highly recommended.

Antwoord van Nu-Heat Underfloor Heating & Renewables
Looking for a part was not easy on a…
Looking for a part was not easy on a old system ,2013 but, after e_ mailing and phone call, I was able to locate valve insert for blending valve. No I have t got that thundering sound through pipework just like a constant mains water hammer where tge jumper is loose in body. Very informative team at nu-heat , and providing you can give right information they can certainly help with your queries.

Antwoord van Nu-Heat Underfloor Heating & Renewables
Customer support is good although slow…
Customer support is good although slow but appreciate I'm not the only one needing help.

Antwoord van Nu-Heat Underfloor Heating & Renewables
great company
speedy answering of my phone call, very helpful technical advice, quick delivery

Antwoord van Nu-Heat Underfloor Heating & Renewables
Excellent underfloor heating system
We installed our NuHeat system in our house in France nearly 20 years ago and it has been fantastic. We have never had any problems with it. During installation the handbooks and technical telephone help were first class.

Antwoord van Nu-Heat Underfloor Heating & Renewables
I ordered some parts
I ordered some parts - needed help by phone which was happily given and the order came quickly and not my heating is working properly again! Thank you

Antwoord van Nu-Heat Underfloor Heating & Renewables
Best Choice, hands down!
We spent many hours doing our research on different systems and ways to heat our home, both inexpensively and practically.
From the moment we chose to go with Nu-Heat we knew it was the best decision.
Going through a full house renovation is very stressful, but Mike and team at Nu-Heat made everything run so smoothly, from site visits, to planning where everything was going, delivery of products, and constantly available to our plumber with any enquiries with fitting/setting our system up.
Living in West Cornwall, less than 2 miles from the coast and experiencing interesting inclement weather, add to that a cottage that was built in 1843, our home is now so cosy!
The system is neat, tidy and so easy to use, we have an LPG set up so everything works alongside our boiler.
We highly recommend Nu-Heat, so glad we made them our first choice.

Antwoord van Nu-Heat Underfloor Heating & Renewables
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







