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Nu-Heat Underfloor Heating & Renewables Reviews 

1.053
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I installed Nu-Heat UFH 18years ago and carried out regular maintenance and each time I’ve requested replacement parts they’ve helped me with the correct parts every time and if I do make a mistake or... Toon meer

Beoordeeld met 3 van de 5 sterren

Always helpful with spares but the did tell me the wrong part for one element, it’s an old system. Also disappointed with the postage cost being standard when the cost and weight of what I ordered was... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought a heating system from them in 2012, needed new actuators as they do eventually fail. They answered the phone quickly, answered my enquiry easily and I was able to place an order for the parts o... Toon meer

Beoordeeld met 5 van de 5 sterren

Looking for a part was not easy on a old system ,2013 but, after e_ mailing and phone call, I was able to locate valve insert for blending valve. No I have t got that thundering sound through pipewor... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verwarmingsapparatuur leverancier

Over Nu-Heat Underfloor Heating & Renewables

Geschreven door het bedrijf

Nu-Heat is proud to be the most experienced integrated underfloor heating and renewables specialist in the country.

With over 80,000 customers already enjoying our systems, you can count on us to heat your home in the best possible way.

www.nu-heat.co.uk


FIND THE UFH SYSTEM FOR YOU GET A FREE QUOTE


Why Nu-Heat?

Geschreven door het bedrijf

Bespoke heating design
Our in-house designers tailor each system to the property, guaranteeing performance.
Award-winning service
The only heating company to be awarded a Distinction by the Institute of Customer Service.
Lifetime technical support
We support Nu-Heat systems for life. You can always call on us if you need help.

Contactgegevens

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The Ultimate Guide to Underfloor Heating

Find out how to choose the right underfloor heating for your project.

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

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4,7

Alle reviews

(1.053)

163 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Parts did what meant to do

Parts did what meant to do. Good advice over the phone from salesperson

10 december 2025
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi Jamie, thank you for taking the time to leave a review. We are pleased you are happy with the service you received.

Beoordeeld met 5 van de 5 sterren

Great

Great! Highly recommended.

13 februari 2026
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi Jaroslaw, thank you for taking the time to leave a review. We are pleased you are happy with the service you received.

Beoordeeld met 5 van de 5 sterren

It was excellent throughout

It was excellent throughout

13 februari 2026
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi Darren, that's great to hear! We are pleased you are happy with the service you received and thank you for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Excellent products excellent service…

Excellent products excellent service and support from the team and always helpful.

13 februari 2026
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi Steve, that's great to hear! Thank you for taking the time to leave a review. We are pleased you are happy with the service you received.

Beoordeeld met 5 van de 5 sterren

Great customer service and Super quick delivery

Great customer service and very good pre-sales advice given. Super quick delivery

12 februari 2026
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi Farida, we are pleased you are happy with the service you received. Thank you for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Had a leak on manifold

Had a leak on manifold. Quick efficient advice received. Leak resolved.

5 februari 2026
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi Tracey that's great to hear. I'm pleased we were able to help and thank you for taking the time to leave a review.

Beoordeeld met 4 van de 5 sterren

Nu-Heat &customer support effort…

Nu-Heat has been a professional team from initial sales enquiry through their design process to goods/materials delivery on-site.
Given my bespoke requirements regarding the delivery and invoice requirements, I found their approach extremely patient and supportive of timelines. Nu heat standby for me with tech support. I have to initiate my installation therefore I hope Nu-heat will be as equally supportive of me.

2 februari 2026
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi Billy, thank you for taking the time to leave a review. We are pleased you are happy with the service you received and will be happy to provide any installation support you may require.

Beoordeeld met 5 van de 5 sterren

GOOD SERVICE BUT POSTING CHARGES TO…

GOOD SERVICE BUT POSTING CHARGES TO HIGH.

30 januari 2026
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi, thank you for taking the time to leave a review. We are pleased you are happy with the service you received but sorry you feel the posting charges are too high. We have past this feedback on to the relevant department.

Beoordeeld met 5 van de 5 sterren

I was given the correct information on…

I was given the correct information on telephoning which enabled me to order the correct parts which were then sent to me in good time

2 februari 2026
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi Rodney, thank you for taking the time to leave a review. We are pleased you are happy with the service you received.

Beoordeeld met 5 van de 5 sterren

Excellent Service

Easy and straightforward to order. Product arrived quickly. Excellent service.

3 februari 2026
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi Gerry, thank you for your review. We're happy to hear you are pleased with the service you received

Beoordeeld met 5 van de 5 sterren

Great company and service.

Great company and service.
Very informative on the phone and messages.
Have used a few times now, would recommend Nu-Heat

6 juni 2025
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi there, thank you for leaving a review. It's great to hear you're happy with the service you've received

Beoordeeld met 5 van de 5 sterren

Malcolm Rose Courier delivered for…

Malcolm Rose Courier delivered for Nu-Heat and was absolutely brilliant. Friendly, punctual, and very professional throughout. He kept me informed, arrived when he said he would, and made the whole delivery stress-free. A great example of how good a self-employed courier can be — highly recommended.

3 februari 2026
Review zonder uitnodiging
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi Louise, thank you for taking the time to leave a review. We are pleased you are happy and will pass your feedback on.

Beoordeeld met 5 van de 5 sterren

Looking for a part was not easy on a…

Looking for a part was not easy on a old system ,2013 but, after e_ mailing and phone call, I was able to locate valve insert for blending valve. No I have t got that thundering sound through pipework just like a constant mains water hammer where tge jumper is loose in body. Very informative team at nu-heat , and providing you can give right information they can certainly help with your queries.

28 januari 2026
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi there, thank you for your review! We're pleased to hear you are happy with the service you received from our Technical Team.

Beoordeeld met 4 van de 5 sterren

Customer support is good although slow…

Customer support is good although slow but appreciate I'm not the only one needing help.

26 januari 2026
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi Alec, thank you for taking the time to leave a review. It's a very busy time of year for us and apologize if service was slower than usual. Thank you for your patience.

Beoordeeld met 5 van de 5 sterren

great company

speedy answering of my phone call, very helpful technical advice, quick delivery

20 januari 2026
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi John, thank you for taking the time to leave a review. We are pleased you are happy with the service you received.

Beoordeeld met 5 van de 5 sterren

Excellent underfloor heating system

We installed our NuHeat system in our house in France nearly 20 years ago and it has been fantastic. We have never had any problems with it. During installation the handbooks and technical telephone help were first class.

26 januari 2026
Review zonder uitnodiging
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi Sarah, thank you for taking the time to leave a review. That's great to hear and we hope you continue enjoying the system for many more years to come.

Beoordeeld met 5 van de 5 sterren

I ordered some parts

I ordered some parts - needed help by phone which was happily given and the order came quickly and not my heating is working properly again! Thank you

16 januari 2026
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi Amanda, thank you for taking the time to leave a review. I am pleased you are happy with the service you received and your heating is working properly again.

Beoordeeld met 5 van de 5 sterren

Best Choice, hands down!

We spent many hours doing our research on different systems and ways to heat our home, both inexpensively and practically.
From the moment we chose to go with Nu-Heat we knew it was the best decision.
Going through a full house renovation is very stressful, but Mike and team at Nu-Heat made everything run so smoothly, from site visits, to planning where everything was going, delivery of products, and constantly available to our plumber with any enquiries with fitting/setting our system up.
Living in West Cornwall, less than 2 miles from the coast and experiencing interesting inclement weather, add to that a cottage that was built in 1843, our home is now so cosy!
The system is neat, tidy and so easy to use, we have an LPG set up so everything works alongside our boiler.
We highly recommend Nu-Heat, so glad we made them our first choice.

1 juli 2025
Review zonder uitnodiging
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Antwoord van Nu-Heat Underfloor Heating & Renewables

Hi Natalie, thank you for taking the time to leave such a lovely review. We are pleased you are happy with your system and the service you received and hope you continue to enjoy your cosy home.

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