Nu-Heat Underfloor Heating & Renewables Reviews 

Ordered part on line, it’s nice of them to find the right part for me to order

Part arrived on time in ok condition. However, the parcel had no tracking and dpd gave to a neighbour even though we were in the house that day.

very knowledgable staff found what i needed

Very helpful technical department. I was able to send them a photo of the area I needed a replacement part, they identified it and I ordered it. Simple as that.

I've had great service from nu heat from the 1st contact and every step in between.
Staff consistently extremely helpful and patient with us whilst we tried to figure out the best layout for our system.
Quality of the kit is excellent and we're looking forward to having it installed and up and running very soon. We've installed underfloor heating before and would happily recommend nu heat to anyone.

Excellent service, very quick, helpful and solution found within a few hours. Delivery only took 2 days. Great job

Helpful efficient staff always available to answer questions & offer advice.

They communicate accurately and we trust them with the product quality.

Nu-Heat came to my attention when I worked on heating systems as the day job and they provided excellent support for spares for an existing system.

So, I went back to them for my own self-build property for the supply of my system based on a heat pump and underfloor system. Their technical support throughout was outstanding, the drawings works of art, and the complex system was supplied with zero errors. Nu-Heat finally and efficiently commissioned the system: thanks to the clarity of the information, our electrician and I had wired the system also with no errors.

My recent order for spares was fulfilled quickly and I again made use of technical support.

Quite some track record!

Reliable dispatching, although the office was closed for quite a long period over Xmas/NY. Their older generation actuators seem to be very fragile and don't last long. Hope the new ones are better.

Goods received just twenty four hours after placing order, that is what I would call absolutely first class service.

Excellent customer service as always, ordered necessary parts based on their advice, arrived within few days.

Replacement actuators working straight away
Easy to swap out

Fast delivery, charge of £9.99 for two small items that were received in an envelope excessive. Parts are also costly will look for cheaper alternatives next time.

I got through on the support line in no time at all ,maybe a minute. The person I spoke to was incredibly helpful and identified the part requires in no time at all, the part was ordered and delivered a day later. This is what great service looks like. As a side note I can't remember seeing such clear wiring diagrams on a support site - really great

Good service. New actuators delivered promptly.