Nu-Heat Underfloor Heating & Renewables Reviews 

I cannot recommend Nu-Heat highly enough. Every aspect of this company well exceeds customer expectation - superb company to deal with

First class company as expected. Extremely helpful and informative to ensure I got the right parts. Fast delivery service of the parts required.

Very professional and helpful

Speedy and efficient delivery, easy set up and has made a real difference to the ease of controlling our heating.

Absolutely brilliant
John was absolutely fantastic

Top service and very informative well looked after by Mr S Bean

Brilliant service, fantastic product, super easy

Fast delivery of spare parts. Clear website for ordering.

Smooth and very professional experience
Very helpful

Good solid company. Put an underfloor heating system in 22 years ago and they are still arround to provide the right spares from stock. Well done NuHeat

Lewis kept me informed of when the parts would be delivered, and by which courier.Genuine parts at a reasonable price. I will definitely recommend and order again from Nu Heat👍

Purchased for a client refurbishment project.
Exceptionally helpful at every stage, including after-sales, where they got parts out to us straight away.

Couldn't fault the service.
Will definitely use on the next project.

Phil
Libra Construction Services
Sidcup
DA15 7JQ

Quick and easy to deal with parts arrived promptly

Great service and responsiveness from the team at nu heat

Excellent company with friendly, helpful and knowledgeable staff. Nothing is too much to ask.

This is the third Nu-Heat system I have purchased in the last 20 years, so returning to a brand that I trust was a no-brainer. Unfortunately it seems that Nu-Heat have become a victim of their own success following acquisitions of competing companies and national growth in green(er) energy solutions. This time around I found Nu-Heat slow to respond, only sending generic 'workflow' generated e-mails, and they refused to let me speak to technical staff during the design process as they are 'not customer facing'. Previously I could speak to the actual designer and talk through the pro's and con's of positioning and components, but Nu-Heat (who used to pride themselves on customer service) was lacking this time around. A generic price from a sales person at the front end left us guessing as to what the design / equipment positioning might look like and whether it would fit with our renovation - the design could only progress once the deposit was paid. All design information had to pass via an inflexible, non-technical 'go-between' with confused messaging. I came perilously close to cancelling the order - it's only previous quality experience that kept me fighting. The delivered system looks different from previous iterations, but the last one was 12 years ago so you'd expect some improvements. Components generally look high quality, time will tell. I would have rated 3 stars but this is one of the most expensive ‘premium’ systems on the market and I expected more with that price tag.

Really good service