Very clear and usable user inteface. Had some issues with ordering (related to employers account) which were frustrating. This annoyance was turned around by the excellent personal service from Mustap... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
It was an absolute pleasure working with Nathaniel at Octopus EV. He was informed, patient and made the whole process a joy! I had a lot of basic questions, which he answered with care and a good leve... Toon meer
Elisha was fantastic from start to finish. We had a lot of questions and a couple of different cars on order at one point, and she was always quick to reply, honest about the options and genuinely hel... Toon meer
It's good overall. My only concern is that the BiK implications weren't clearly explained at the start. I thought my monthly lease cost would remain fixed throughout the four-year contract. However,... Toon meer
Bedrijfsgegevens
Over Octopus Electric Vehicles
Geschreven door het bedrijf
Car
We've got relationships with all the leading EV manufacturers, and we pre-order the most popular models. Getting you the best deals with the quickest delivery on the coolest cars around.
Energy
Being part of the Octopus Energy group, we can get you set up on one of the best EV tariffs going. Cheap off-peak charging means you'll be saving even more money compared to a fossil fuelled car.So much more
With servicing, maintenance, insurance, and FREE MILES included as standard with our salary sacrifice scheme, we give you everything you need to hit the road. We partner with our sister company, Octopus Energy Services, to get you a home charger installed as part of your lease package. Standard installation is free with our salary sacrifice package. Got a question about home chargers? Give the Octopus Energy Services installation team a call on 0808 196 6842 or drop them an email charging@octoes.com. Want to leave feedback about your charger installation? We value all feedback, and you can share yours here.Contactgegevens
2nd Floor, UK House, 164-182 Oxford Street, London , W1D 1NN, London, Verenigd Koninkrijk
- 020 3870 3892
- hello@octopusev.com
- www.octopusev.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Mara was great and made sure everything…
Mara was great and made sure everything went smoothly. Sales we great too making sure I got a car to suit my needs - thanks Tom! Love the car and the process was smooth!
Jamie at Octopus was absolutely…
Jamie at Octopus was absolutely fantastic at answering my questions about how the scheme works and matching my needs to a vehicle. He made the ordering process for my A290 easy and really enjoyable.
Highly recommend the Octopus team for EV salary sacrifice.
Brilliant communication & support
Brilliant communication & support - The level of communication was both prompt and thorough
Smooth order process and a really helpful team
Enjoyed my experience with Bryony, Eddie and the team. Everyone was really helpful and it was a lot easier than expected to get to the stage of ordering a new EV. Smooth and efficient process and looking forward now to delivery of the vehicle.
Having the freedom to ask questions…
Having the freedom to ask questions regarding of how minor they were.
Prompt communication.
Feeling more at ease about the whole process as Charlie was happy to listen to our concerns, answer them in a way that suited us and not display typical pushy sales tactics.
Charlie kept me updated on the process once confirmed order which managed my expectations.
Tom from octopus ev was very…
Tom from octopus ev was very knowledgeable about the salary sacrifice scheme. He was extremely polite and very helpful
For me - all happened very seamlessly - just as they say in the adverts!
From the first enquiry to successful delivery all has gone very well indeed. Holly, my named contact, was very helpful throughout as were all the other agents in the various stages. Communication was clear at every stage and the apps all seem to work well. The 'little extras' that arrived with the car was a pleasant surprise! And the car is just right for me. All in all - very happy with the outcome
Highly recommend
Highly recommend. Great customer service. I mostly dealt with Charlie who was very patient and knowledgeable with all my questions and not pushy. Looking forward to delivery of my new car!
Charlie was very helpful and patient
Charlie was very helpful and patient, as I changed my mind about what vehicle I wanted several times during the process.
Great service from Tom
Tom Hancock provided a great service. tom was extremely helpful and offered up solutions to the questions we had. He super responsive which made things so much easier when making our decisions.
His colleague Sheldon was also really helpful for us when Tom was away.
The man in charge of my lease was Dan
The man in charge of my lease was Dan. What can I say about him 5*for this guy. Kept me up to speed with what was happening every step of the way including calls and emails. I can't fault his professionalism
I had an excellent experience…
I had an excellent experience purchasing my EV, thanks to Mustapha Muhammad, EV Expert. He was extremely helpful, professional, and knowledgeable throughout the entire process. He patiently answered all my questions, provided clear guidance, and made the whole purchase smooth and hassle-free. His support and expertise gave me confidence in making the right decision. Thank you, Mustapha, for your outstanding service and assistance. Highly recommended to anyone looking to purchase an EV!
Tobi was very good through out very…
Tobi was very good through out very knowledgeable
Morgan was amazing helping me sort my…
Morgan was amazing helping me sort my EV she was patient, polite and extremely knowledgable! Thank you 😊
Leon was very helpful & had a lot of…
Leon was very helpful & had a lot of patience with all my questions
Spoke to Ella today to sort out a small…
Spoke to Ella today to sort out a small issue all completed to my full satisfaction great service from Ella
Brilliant customer service from Rocky.
Brilliant customer service from Rocky.
Kept us up to date all through the process
Well recommended
Very helpful staff
Very helpful staff. Bash was understanding and very patient while I took my time to hopefully have chosen the right ev for me.
Because of the customer service I will now look at joining Octopus Energy once the car arrives.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








