Very clear and usable user inteface. Had some issues with ordering (related to employers account) which were frustrating. This annoyance was turned around by the excellent personal service from Mustap... Toon meer
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Lees wat reviewers zeggen
It was an absolute pleasure working with Nathaniel at Octopus EV. He was informed, patient and made the whole process a joy! I had a lot of basic questions, which he answered with care and a good leve... Toon meer
Elisha was fantastic from start to finish. We had a lot of questions and a couple of different cars on order at one point, and she was always quick to reply, honest about the options and genuinely hel... Toon meer
It's good overall. My only concern is that the BiK implications weren't clearly explained at the start. I thought my monthly lease cost would remain fixed throughout the four-year contract. However,... Toon meer
Bedrijfsgegevens
Over Octopus Electric Vehicles
Geschreven door het bedrijf
Car
We've got relationships with all the leading EV manufacturers, and we pre-order the most popular models. Getting you the best deals with the quickest delivery on the coolest cars around.
Energy
Being part of the Octopus Energy group, we can get you set up on one of the best EV tariffs going. Cheap off-peak charging means you'll be saving even more money compared to a fossil fuelled car.So much more
With servicing, maintenance, insurance, and FREE MILES included as standard with our salary sacrifice scheme, we give you everything you need to hit the road. We partner with our sister company, Octopus Energy Services, to get you a home charger installed as part of your lease package. Standard installation is free with our salary sacrifice package. Got a question about home chargers? Give the Octopus Energy Services installation team a call on 0808 196 6842 or drop them an email charging@octoes.com. Want to leave feedback about your charger installation? We value all feedback, and you can share yours here.Contactgegevens
2nd Floor, UK House, 164-182 Oxford Street, London , W1D 1NN, London, Verenigd Koninkrijk
- 020 3870 3892
- hello@octopusev.com
- www.octopusev.com
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Great service from Tom
Tom Hancock provided a great service. tom was extremely helpful and offered up solutions to the questions we had. He super responsive which made things so much easier when making our decisions.
His colleague Sheldon was also really helpful for us when Tom was away.
The man in charge of my lease was Dan
The man in charge of my lease was Dan. What can I say about him 5*for this guy. Kept me up to speed with what was happening every step of the way including calls and emails. I can't fault his professionalism
I had an excellent experience…
I had an excellent experience purchasing my EV, thanks to Mustapha Muhammad, EV Expert. He was extremely helpful, professional, and knowledgeable throughout the entire process. He patiently answered all my questions, provided clear guidance, and made the whole purchase smooth and hassle-free. His support and expertise gave me confidence in making the right decision. Thank you, Mustapha, for your outstanding service and assistance. Highly recommended to anyone looking to purchase an EV!
Tobi was very good through out very…
Tobi was very good through out very knowledgeable
Morgan was amazing helping me sort my…
Morgan was amazing helping me sort my EV she was patient, polite and extremely knowledgable! Thank you 😊
Leon was very helpful & had a lot of…
Leon was very helpful & had a lot of patience with all my questions
Spoke to Ella today to sort out a small…
Spoke to Ella today to sort out a small issue all completed to my full satisfaction great service from Ella
Brilliant customer service from Rocky.
Brilliant customer service from Rocky.
Kept us up to date all through the process
Well recommended
Very helpful staff
Very helpful staff. Bash was understanding and very patient while I took my time to hopefully have chosen the right ev for me.
Because of the customer service I will now look at joining Octopus Energy once the car arrives.
Happy second car buy.
Happy second car buy.. good process and was advised well by David Goldfelds he was a great help and the key to taking a second vehicle. Octopus extended the old car until the new one was recieved.
Very friendly and polite
Very friendly and polite. No question was to difficult and anything that wasn't known straight away was answered quickly whilst being on hold or via a follow up email. Lovely experience!!
Phoned about the location of EV…
Phoned about the location of EV approved service centres. Very pleasant conversation with a lady called Lauren who said she would email me the nearest approved garages to my location which she did within a short period of time. Very helpful and excellent service.
Josh was extremely helpful
Josh was extremely helpful, polite and keen to find a solution. My car broke down yesterday and it's been a telephone roundabout between RAC, Peugeot and Octopus to book a date and stay mobile. The Uber vouchers really helped. Would be great if it was a one-stop service without having to speak to all parties, and the phone menus do not match the knowledge of the service agents.
From start to finish great experience
From start to finish great experience, excellent communication and shout out to ebony for all her help and support along the way very very helpful !
Highly recommend Octopus EV!
I cannot recommend Octopus EV enough. The entire process has been seamless from start to finish, with clear, relevant information provided at every stage.
From the initial quote through to the charger installation and the delivery of our vehicle yesterday, we received informative emails and professional yet friendly phone calls that kept us fully informed throughout. Holly, in particular, provided outstanding customer service and was always helpful, knowledgeable, and approachable.
A sincerely excellent experience from beginning to end and we will definitely use again when we replace our main family car next year.
Customer service from Will was…
Customer service from Will was exceptional. Prompt reply’s and a smooth delivery of my new vehicle.
Darren was very helpful and responded…
Darren was very helpful and responded very promptly
Easy and knowledgeable people involved
Easy and knowledgeable people involved. All very helpful.
I can’t praise octopus enough they have…
I can’t praise octopus enough they have made the whole process of starting down the EV route a pleasant and stressless experience, from ordering our car to installation of the home charger brilliant! Any questions there’s always your personal contact.
Great job Constantine
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