Oddbox Reviews 

20.950
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I've been really impressed with ODDBOX. The quality and variety of fruit and vegetables I receive each week is excellent, and I'm always happy with the selection. One of the best things about the serv... Toon meer

Beoordeeld met 3 van de 5 sterren

First box was great, very happy. Second box was left outside, despite clear delivery instructions to leave in porch. Third box was missing our sourdough bread order… really irritating as I wanted it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Have been using Oddbox for about 6+ years now & count it as part of our staple weekly food shop. It's a fantastic, insightful and well run company. Friendly & efficient delivery & customer service too... Toon meer

Beoordeeld met 5 van de 5 sterren

I thought I would try oddbox because I am sick of buying fruit and veg in supermarkets which is tasteless and goes off really quickly, leading to lots being thrown away. The fruit and veg from Oddb... Toon meer

Bedrijfsgegevens

  1. Online voedselbezorgdienst

Geschreven door het bedrijf

As much as 2.5 billion tonnes of food are wasted globally every year – which plays a big part in the climate crisis. We’re on a mission to change that, with rescued fruit and veg from hard-working growers as well as plastic-free ingredients and brands that do good for the planet. With fruit, veg and more delivered right to your door, we’re working towards a fairer food system – one where growers are supported and paid fairly, where produce doesn’t have to look ‘perfect’ and, most importantly, a food system where we never waste taste. No more unnecessary air miles or plastic – just delicious food that fights waste with every box.

Good food doing good

Geschreven door het bedrijf

You pick your box. We speak to growers.
From surplus spuds to dinky apples, we find out what’s at risk of being wasted. Pick what's in your box each week, add juicy last-minute rescues and shop The Market by Oddbox for staples, refillables and rescued products, delivered alongside your fruit and veg.

Contactgegevens

Join the mission

Fight waste with a delivery of deliciously odd fruit, veg & more.

4,7

Uitstekend

TrustScore 4.5 uit 5

21K reviews

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(20.950)

1.666 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fresh!

Was a bit concerned about how fresh it would be near the end of the week. But: anything we have from Oddbox is still fresher then than what we get from the shops that day.

3 september 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Going downhill unfortunately

Going downhill unfortunately.
I've been a customer for 6 years, and until recently it's been great. Oddbox helps me eat a wider variety of fruit and veg, and having a pre-picked box helps me plan my weekly meals around the box contents which I find easier than having to come up with meal ideas from thin air!
BUT....lately I've had repeated issues with delivery - boxes keep being left in an unsecure place rather than following my delivery instructions, which are very clear. Customer service are very nice and helpful but the issue is still occurring. Given that you now have to pay for delivery (didn't when I first joined) and general increases to box prices combined with a recent drop in food freshness (over ripe tomatoes, mouldy beans), I'm not sure Oddbox is worth it any more.

3 september 2026
Review zonder uitnodiging
Logo Oddbox

Antwoord van Oddbox

Hi Chloe,

Thank you for taking the time to share your feedback with us.

We are so glad to hear that you’ve enjoyed using Oddbox over the last 6 years to help plan your meals and eat a wider variety of produce, but we are genuinely sorry to hear that things have gone downhill recently.

We completely understand your frustration regarding delivery instructions not being followed. Your box should always be delivered to a safe and secure spot according to your instructions. We take delivery issues very seriously, and we are sorry that this persists even after speaking with our Customer Happiness Team.

We are also very sorry to hear that you've noticed a drop in food freshness. While our produce may be wonky or surplus, it should always arrive fresh and delicious. You should never have to compromise on quality, especially given recent price and delivery charge changes. Whenever any item arrives past its best, our team is always eager to report the issue to operations and make sure you are properly compensated.

We would love the chance to look into these delivery and quality issues for you and get things back up to the standard you expect. Therefore, we have sent you an information request via Trustpilot so we can get in touch directly.

Best wishes,
The Oddbox Team

Beoordeeld met 4 van de 5 sterren

Tasty vegetables…

I have really enjoyed having vegetables that taste the way I remember when I was a kid. The portions are generous and normally lasts well. I’ve had a couple of issues with delivery but I do have an awkward address. The customer service to try to resolve this was top notch. Only one complaint when some carrots weren’t up to standard but I expect this will be dealt with in the same manner. Overall I highly recommend and I love the fact I am contributing to minimising waste.

2 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great idea

Have used Oddbox for a few weeks now. Fruit and veg of a good quality and lots of it! It is ready at the doorstep first thing in the morning which is great. Lots of good recipes and extra goodies to choose from. Easy to use website, able to change/ swap fruit or veg and pause the subscription if needed with ease. Would definitely recommend.

2 september 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Idea is great but produce is on the turn.

Idea is great, delivered on time, however more expensive than supermarket. I embrace the odd shapes etc but my second box I was so disappointed, the strawberries were on the turn a dripping juice, mushrooms slimy, carrots split and apples bad. Cancelled my subscription.

31 augustus 2026
Review zonder uitnodiging
Logo Oddbox

Antwoord van Oddbox

Hi there,

Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that the quality of your second box fell so far short of your expectations.

While our produce is saved from going to waste because of its size or odd shapes, it should always arrive fresh, top-quality, and completely usable. Accepting wonky shapes should never mean accepting spoiled fruit or slimy vegetables. You deserve great value for your money, and we completely understand your frustration at paying for items that ended up straight in the bin.

Our Customer Happiness Team is always on hand to investigate quality issues with our operations team and make sure you are properly compensated whenever an item arrives in less than fantastic condition.

To help us put things right, we have sent you an information request via Trustpilot so we can get in touch directly to gather a few more details and arrange a full compensation for the damaged items.

Best wishes,
The Oddbox Team

Beoordeeld met 5 van de 5 sterren

The produce is brilliant

The produce is brilliant. I haven't seen potatoes so big in such a long time and everything is exceptionally fresh. So glad I found Oddbox. I will continue to use as they rescue what people refuse to buy because it's classed as wonky fruit and veg which I think is ludicrous. They have loads more on offer too. Highly recommend. Thanks Oddbox 10 out of 10 for service and produce.

2 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A really good idea rescuing odd and surplus veg an fruit.

A really good idea rescuing odd and surplus veg ,can’t fault the quality and taste of the veg an fruit much better than the supermarket stuff they also do other things as well oversuppled stock of store cupboard items and gets delivered during the night so you get up before work and fetch it in the morning

27 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Don't know why I haven't joined before

Only joined a short while ago don't know why I didn't do it before. Everything is so beautifully fresh and I love that you can make make swaps or add items. Delivered overnight, you never hear them , in a sturdy box with a polythene cover if raining. So much fresher than the supermarkets.

1 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product

This is my second box. I’m only one person so it’s just the small one but I’ve used everything I’ve been sent. It’s all very fresh and tasty

1 september 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Not good recently

Recently ive been getting very poor quality fruit and veg and have had no response from customer service

23 augustus 2026
Review zonder uitnodiging
Logo Oddbox

Antwoord van Oddbox

Hi Ellie,

Thank you for taking the time to share your feedback with us. We are so sorry to hear that you have received some poor quality produce recently, and even more sorry to hear that you haven't received a response from us!

Our Customer Happiness Team is always on hand and eager to help, so it is very strange to hear that your messages haven't reached us or been answered. We pride ourselves on our customer service and always aim to handle any issues right away.

While our fruit and veg may be wonky or surplus, it should still always arrive fresh and delicious. If anything is ever past its best, our team is always happy to look into it, report it to our operations team, and ensure you are properly compensated so you're never left out of pocket.

We want to get this sorted for you as a matter of priority and find out what happened with your messages. Therefore, we have sent you an information request via Trustpilot so we can get your details, reach out directly, and make things right.

Best,
The Oddbox Team

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