Ologic Reviews 

385
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Great service from Ologic! My sons water bottle unfortunately leaked all over his school bag (3 days into the new term) and saturated his laptop in the process!! Absolute nightmare, but Ologic collect... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

O Logic carried out a warranty repair for my son’s gaming laptop. Fantastic service, excellent communication, and a really fast turnaround. Can’t thank Gary enough. Also, a very personal touch to the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My sons computer got damadged Thankyou to Mr Alex and Mr Gary for repairing the computer a very quick and smooth service . The little gift made the little man's day. Excellent communication and servi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I sent in my Lenovo LOQ laptop for repair under warranty claim, and had some issues along the way with the claim process as well as collection and delivery, however, Ologic was always there to h... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Computerreparatie
  2. ook in
  3. Computer hardware fabrikant
  4. Telefoonreparatieservice

Geschreven door het bedrijf

If you rely on your laptop, mobile phone, or tablet and the worst happens to it, you’ll want to know the repairs are being handled by experts. Established in 2003, Ologic provides a dedicated specialist technology repair service to the insured and warranty markets. Since those early days, we’ve grown to process over 100,000 claims per year. This makes us the largest independent technology repair company for the insured marketplace – something we put down to offering exceptional levels of service to all our clients. As a professional repair company, you can be sure that your claim will be handled by a skilled team of highly experienced engineers. We take the time to conduct a thorough investigation of any technology that comes to us, while all of our repairs are completed to the highest possible standard.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

385 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(385)

206 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Magic Mike

Sent my laptop in and Mike did the best job I have ever seen in my entire 56 years of living, spotless repair come back like new, the man is a magician.

6 februari 2026
Review zonder uitnodiging
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Antwoord van Ologic

Hi Rachel

Thank you for the amazing review! We’ve checked, and despite the rumours, Mike does not actually own a wand or a cape — just a frighteningly high level of skill and attention to detail.

Have a great week,
Mitch

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

The company has excellent customer service through communication in relation to quick response, quick pick up and delivery service, and their repairs take one day to few days and they are very professional in their job.

Thank you for your outstanding service

9 februari 2026
Review zonder uitnodiging
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Antwoord van Ologic

Hi Jamie

We pride ourselves in giving all customers the best possible journey whilst dealing with ourselves. 'Look after the customer, and the customers will look after you' has long been the mantra of our customer service team.

Have a great week,
Mitch

Beoordeeld met 5 van de 5 sterren

Ipad repair

Sent iPad in for repair, excellent Communication through out the repair and was very happy with the quality of work would highly recommend using Ologic and I certainly will be using them in the future

16 januari 2026
Review zonder uitnodiging
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Antwoord van Ologic

Hi Jamie

Many thanks for the amazing feedback. Nothing better for us than arriving in to work and seeing a 5* score!

Have a great week,

Mitch

Beoordeeld met 5 van de 5 sterren

5 stars

Sent in my iPhone 15 pro max in to be fixed. Joe made the process run smoothly, with constant updates. I will definitely use the company again!
Alice

5 februari 2026
Review zonder uitnodiging
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Antwoord van Ologic

Hi Alice

Many thanks for the 5* feedback, we are lucky to have Joe, he's one of the best!!

We look forward to you breaking more tech so we can repair them for you!!!

Regards
Mitch

Beoordeeld met 5 van de 5 sterren

Great service

Great service, my tablet was fixed very quicky and delivered back to me super fast . Can't fault the service what so ever :)

27 januari 2026
Review zonder uitnodiging
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Antwoord van Ologic

Hi Charlotte

Thank you very much for leaving us the great review. Good quality, speedy repairs are our forte!

Regards
Mitch

Beoordeeld met 5 van de 5 sterren

iPad wasn’t charging and buzzing

My child’s iPad wasn’t working. It’s insured through d&g. It was picked up by dpd after 2 rearranged days which wasn’t Ologic’s fault. When it arrived into there workshop I was kepted up to date on the app with parts being ordered and the repair being done all within days of being there Then the iPad got sent out and arrived the next day. With a nicely cleaned screen, new wire and a bag of sweets which my girl was happy to receive as I let her open the box. (Nice wee surprise) Thanks for fixing so fast.

7 januari 2026
Review zonder uitnodiging
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Antwoord van Ologic

Hi Rachael

What amazing feedback you have left for us, we really appreciate your positive thoughts and very glad the sweets hit the spot!

Have a great week,
Mitch

Beoordeeld met 5 van de 5 sterren

The staff members were very polite…

The staff members were very polite informative and understanding. I use this service a lot and I’ll never look elsewhere.

23 januari 2026
Review zonder uitnodiging
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Antwoord van Ologic

Hi There

Many thanks for the 5* review and many thanks for your continued business. Its lovely to hear that you find our colleagues so helpful.

Regards
Mitch

Beoordeeld met 5 van de 5 sterren

The time we reported it the process was…

The time we reported it the process was excellent always kept informed and took only a week customer service was excellent I would definately recommend Ologic for repairs.

23 januari 2026
Review zonder uitnodiging
Logo Ologic

Antwoord van Ologic

Hi David

Glad you loved the service, we always aim to deliver an efficient and speedy service. Many thanks for your recommendation of our service.

Regards
Mitch

Beoordeeld met 5 van de 5 sterren

Excellent service from Ologic

Excellent service from Ologic. Updated throughout the repair. Repaired and returned promptly. Cannot fault them. Brilliant.

15 januari 2026
Review zonder uitnodiging
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Antwoord van Ologic

Hi Karen

Many thanks for the amazing review, we aim to please and turn repairs around as quick as possible.

Have a great week
Mitch

Beoordeeld met 5 van de 5 sterren

Amazing

Very friendly staff who know exactly what they are doing very professional on the phone and my husband controller was repaid with 2days super happy with them

14 januari 2026
Review zonder uitnodiging
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Antwoord van Ologic

Hi Maryanne

Many thanks for the 5* review and we appreciate you leaving us the very positive comments about our Admin team and the speedy service.

Hopefully your husband will now be able to give you some quiet time whilst he is gaming away!!!

Regards
Mitch

Beoordeeld met 5 van de 5 sterren

Very quick pick up/drop off service

Very quick pick up/drop off service, repair was just as fast cant complain would highly recommend.. thanks for the sweets also 👌🤣

14 januari 2026
Review zonder uitnodiging
Logo Ologic

Antwoord van Ologic

Hi Louis

Many thanks for the 5 star feedback, glad you were happy with the speedy service and enjoyed the sweets!

Regards
Mitch

Beoordeeld met 5 van de 5 sterren

Ologic were brilliant from the start

Ologic were brilliant from the start, excellent communication, regular updates, fabulous tracking. Delivered ontime, well packaged with a little gift of a new charging lead (& sweets) cannot fault a well deserved 5*

8 januari 2026
Review zonder uitnodiging
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Antwoord van Ologic

Hi Jacki

Many thanks for the 5* review. We are trying really hard to provide good communications on all our repairs as we all know what its like to be without your tech device.

Glad you enjoyed the sweets and the charging lead.

Have a great day,

Regards
Mitch

Beoordeeld met 5 van de 5 sterren

Costco Warranty sent my laptop to…

Costco Warranty sent my laptop to Ologic for a non functioning display. Collected by DPD next working day. DPD did have some delays due to snow. But their tracker showed once it arrived in the workshop that it was repaired within the day and sent back to me for next day return delivery. Very Impressed.

13 januari 2026
Review zonder uitnodiging
Logo Ologic

Antwoord van Ologic

Hi Mr Mehmood

We love a 5* review to start the day! Many thanks for taking the time to leave the review and we really appreciate your understanding with regards to DPD and the snow. It cant be easy for them when the weather takes a turn and we appreciate your patience.

Hope you have a great day

Regards
Mitch

Beoordeeld met 5 van de 5 sterren

Exceptional, Stress-Free Laptop Repair Experience with Ologic

I honestly can’t recommend Ologic highly enough. From start to finish, the entire experience was smooth, professional, and completely hassle-free. My Lenovo Flex 3 laptop needed a screen repair, and Ologic handled everything with impressive efficiency and care.

What really stood out to me was the turnaround time. In less than a week, my laptop was collected, repaired, and safely returned to me. A DPD driver collected the device directly, which made the process incredibly convenient and removed any stress about shipping or logistics.

Communication throughout the repair process was absolutely top notch. I received regular updates at every stage, so I always knew exactly what was happening and when to expect my laptop back. This level of transparency really builds trust and shows how much they value their customers.

The repair itself was completed to a very high standard, and my laptop was returned in perfect working order. It’s clear that Ologic takes great pride in their workmanship and customer service.

I’d also like to personally thank Scott and Gary for their outstanding support and professionalism. They were friendly, responsive, and genuinely helpful, which made the whole experience even better.

If you’re looking for a reliable, efficient, and trustworthy repair service, Ologic is definitely the company to use. I wouldn’t hesitate to use them again or recommend them to anyone needing laptop repairs.

8 januari 2026
Review zonder uitnodiging
Logo Ologic

Antwoord van Ologic

Hi Danny

Many thanks for taking the time to leave such a detailed review of our repair service. We endeavour to offer this same amazing service to all customers and thanks to their feedback we continue our push towards perfection.

We are lucky to have a great team of engineers and support staff and together they do a great job of looking after all our customers.

Many thanks

Mitch

Beoordeeld met 5 van de 5 sterren

Efficient repairs on my HP Laptop by Ologic

Ologic undertook repairs on my HP Laptop purchased from AO.Com. It was promptly and securely collected by DPD and I was kept informed all the way through the repair, which was quick and painless. It was then returned to me fully repaired and cleaned. Great service from Kevin & Gary.

22 december 2025
Review zonder uitnodiging
Logo Ologic

Antwoord van Ologic

Hi Paul, thank you for taking the time to write this review, we're glad to hear that our service met your expectations. We take pride in offering a straight-forward experience for our customers and are happy this was the experience for you. Have a great new years!

Beoordeeld met 5 van de 5 sterren

Have used this company a few times now…

Have used this company a few times now to fix my sons tablet, always quickly fixed and returned, excellent service overall with good communication and updates.

27 december 2025
Review zonder uitnodiging
Logo Ologic

Antwoord van Ologic

Hi Kieran, many thanks for the positive review, we're glad to hear you enjoyed our service and particularly the communication, we try to provide the highest level of customer service we can for our customers. Hope you have a great new years :)

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, product was fixed quickly and returned a few days later, with a brand new charger too. All information was uploaded quickly on the app so I could track what was happening. Excellent Thankyou.

23 december 2025
Review zonder uitnodiging
Logo Ologic

Antwoord van Ologic

Hi Stacie

Many thanks for the 5* feedback! We pride ourselves on delivering an excellent service and glad you enjoyed the real time tracking.

Have a great Xmas

Regards
Mitch

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic customer service…

Absolutely fantastic customer service from Lynn
Lynn has called me and updated me every step of the way with the my repair
Lynn has gone over and beyond for my child’s iPad to arrive home, before all the Xmas holidays delays
I hope Lynn is recognized for this by her managers
10/10 customer service and for the repairs

Thanks Lynn

23 december 2025
Review zonder uitnodiging
Logo Ologic

Antwoord van Ologic

Hi Clark Kent

Many thanks for a 'super' review. We appreciate you taking time out from your day to leave this inter-galactic feedback. Rest assured we will top Lynne up with her anti- Kryptonite spray, and as always, we appreciate the effort she puts in to deliver the red cape service being the true woman of steel she is!

Have a great Xmas

Regards
Mitch

Beoordeeld met 5 van de 5 sterren

Item was picked up straight away and…

Item was picked up straight away and was very secure communications were excellent and the insurance was informed off the results quickly.

9 december 2025
Review zonder uitnodiging
Logo Ologic

Antwoord van Ologic

Hi Lesley

Many thanks for the 5* review. We are pleased you found the communications were on point and happy you loved the service.

Have a great time over Xmas.

Regards
Mitch

Beoordeeld met 5 van de 5 sterren

My PS5 stopped working

My PS5 stopped working. Contacted Domestic & General and they arranged a repair with Ologic. Ologic collected via a courier. The courier packed the PS5 in a plastic shipping box, packed in foam and the lid was secured using cable ties. The fault was a broken HDMI port. This was replaced and returned in the same secure packaging. Ologic were excellent, very quick, they even packed a small bag of sweets for my grandchildren who use the PS5.
Domestic & General who insure my household appliances were also excellent and very professional.

14 november 2025
Review zonder uitnodiging
Logo Ologic

Antwoord van Ologic

Hi There

Many thanks for the amazing 5* review. Great to see a fabulous review of the service we offer and great to know the sweets will hit the spot!!

Have a great Xmas and New Year

Regards
Mitch

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