Omni Capital Retail Finance Reviews 

673
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I can't fault customer services. When I was having difficulty with my e mails not arriving with relevant information I had cause to ring them several times. They went above and beyond on every occasio... Toon meer

Beoordeeld met 4 van de 5 sterren

The process was so easy to apply for. I double checked the application which had two different home address. I made a call which was answered within minutes, explained the problem the correction was... Toon meer

Beoordeeld met 5 van de 5 sterren

Popped into Ware Branch on the off chance of an appointment. Awning ordered the next day. 2 weeks later surveyor arrived. Awning arrived 3 weeks later. The 3 lads, Rhys, Luke &Dean kept us informed th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

*Outstanding Service from CERYS – Omni Capital* I received exceptional service from Cerys in Customer Service at Omni Capital. She was highly professional, knowledgeable, and extremely help... Toon meer

4,2

Goed

TrustScore 4 uit 5

673 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(673)

94 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Easy Way To Finance something you've wanted for a while!

A super easy way to apply for finance and if I read it right you can pay over your direct debit amount if you choose the shorter term loan options as there's no interest agreement! EXCELLENT if you ask me, that way you can get it paid faster If you have the extra money some months! =)

15 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Dental Treatment- Finance

I was impressed by the simplicity and speed of the finance process for my dental treatment. Setting up the loan online was incredibly straightforward, and the transparency throughout was commendable. Receiving a loan agreement within a day is exceptional service. While I encountered a minor hiccup with the online documents, I was able to resolve it independently.

14 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service, Rachel Townley was very patient and explained everything clearly. Provided all of the options and listened to my requirements :)

14 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing customer service

From the outset of the call to the end, Shantell’s patient, informative and professional manner put me at ease. I did not feel I was being rushed (sadly often the case these days). She took me through the process, checked my account and then advised on my next steps. All conducted in a patient and friendly manner. She is a real asset to your company - thank you Shantelle!

13 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Sorry to tell happen with me with this…

Sorry to tell happen with me with this omni capital fin is a long storey they are charging me for a driving course i never did after they have collect money from me they now come back that am still owing them £2,300? this was like a trap the company is very bad with customer services if you called they never answer they want to rush end up in a big mess they are not reliable to deal with please be care full when involving yourselves with these cruit people after this why asking BPO debit collect to contact me which i have let them know in the first places I want to go to court? I regret my advise to others please if see this company omni capital please run away is a bad financial company the will ruin your life,

10 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Sk:n Clinic Gone Bust and Omni taking No Responsbility

I have rang Omni Capital and spoken to various different support line and there is no way for me to stop paying for my loan which will not end until December for a service I am not receiving from Skin Clinic because they have gone bust. There is no protection for the customer and how can they justify this. There is no information on the government website other than “speak to the finance company”. I am now paying £1,800 for a loan/goods that I’m not even receiving. This has caused distress and anxiety as it was a big decision to make to buy this package from our hard earned money and then there are companies like Omni where they don’t even protect you. What a joke, if I ever get into position to buy a package again and if it is through Omni, I will never ever make that mistake again. Please just refund us and have some humanity.

2 augustus 2024
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

We’re sorry to hear that you’ve been impacted by the collapse of the SK:N Group.

We can see that you have contacted us directly and we have explained the current situation with your loan account. We have emailed you today with some guidance on how to register as a creditor with the Official Receiver.

I understand this may not be the outcome that you were hoping for. We would recommend that you visit the following website, which will give further information for patients during the administration, including how to register as a creditor: https://www.gov.uk/government/news/five-skn-group-companies-in-liquidation-information-for-patients-employees-and-creditors.

Beoordeeld met 1 van de 5 sterren

Avoid!!!

I took out a recent loan for treatments at Skn Clinic, the company has now collapsed. I called Omni Capital who clearly didn't care and were incredibly rude!!! No sympathy whatsoever, seems like they knew this was going to happen and protected themselves. Avoid this company!!!!

29 juli 2024
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

We’re sorry to hear that you’ve been impacted by the collapse of the SK:N Group.

We can see that you have contacted us directly and we have explained the current situation with your loan account. We have emailed you today with some guidance on how to register as a creditor with the Official Receiver.

I understand this may not be the outcome that you were hoping for. We would recommend that you visit the following website, which will give further information for patients during the administration, including how to register as a creditor: https://www.gov.uk/government/news/five-skn-group-companies-in-liquidation-information-for-patients-employees-and-creditors.

Beoordeeld met 5 van de 5 sterren

All good

I had a good experience with them.
Terms and conditions were very clear, website easy to use and their customer service over has been helpful and polite.

31 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I will never be using omni capital

I will never be using omni capital. I paid full on 6 months instalments for SKN treatments. The company has gone out of business and they are not being helpful as I was only half way through treatments.
To add to all the chaos. I have received an email from omnicapital that I have not paid my recent instalments. This is adding to all the stress.
Not reliable at all

25 juli 2024
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

We’re sorry to hear that you’ve been impacted by the collapse of the SK:N Group.

We can see that you have contacted us directly and we have explained the current situation with your loan account.

I understand this may not be the outcome that you were hoping for. We would recommend that you visit the following website, which will give further information for patients during the administration https://www.gov.uk/government/news/five-skn-group-companies-in-liquidation-information-for-patients-employees-and-creditors.

Beoordeeld met 2 van de 5 sterren

Some good, some bad.

The positive side is that emails come through with lightening speed asking for the next item of information. However, all of this information could have been asked at the outset. For example, it must be standard that 3 months bank statements are required and that the potential client's mortgage status is known, so why not ask for these right at the beginning? I received close to a dozen emails from 'Omniport' (whoever they are) in 48 hours. One would have been sufficient. Also, the on-line portal is definitely not "easy to use". If it weren't for the patience of Nahan who guided me through the process, I would have failed completely.

24 juli 2024
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

Hi Rhys,

Thank you for your feedback.

We are pleased that you were able to receive the necessary support when applying for your loan and that we could provide a same day decision for you.

Beoordeeld met 1 van de 5 sterren

Used omni capital for pay for laser…

Used omni capital for pay for laser hair at sk:n. They are having nothing to do with the business closing so I am out of pocket for treatments I don’t receive!

17 juli 2024
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

We’re sorry to hear that you’ve been impacted by the collapse of the SK:N Group.

Without being able to identify your specific details from this review, we’re unable to comment on your specific circumstances. Please contact us at customerenquiries@ocrf.co.uk and we can investigate further.

In the meantime, we recommend that you visit the following website which will give further information for patients during the administration https://www.gov.uk/government/news/five-skn-group-companies-in-liquidation-information-for-patients-employees-and-creditors.

Beoordeeld met 1 van de 5 sterren

I needed to pay my medical bill…


I needed to pay my medical bill (Christie Hospital) it's the reason I paid £10 less.

Because I committed felony after all, are you going to the court for making the payment, previously it was about not making any payments.

And I changed details by phone last month, including my phone number so you haven't called and making the automatic email response making from me a person who is not paying is low, even for a debt agency.

Update -> I used your email address - you tend to not responding.

19 juli 2024
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

We’re sorry that you’re unhappy with the current position of your loan account.

We would like the opportunity to investigate this further for you, but we can’t identify you from this review.

Please can you contact us at customerenquiries@ocrf.co.uk with your account details and we can look into this.

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