I can't fault customer services. When I was having difficulty with my e mails not arriving with relevant information I had cause to ring them several times. They went above and beyond on every occasio... Toon meer
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Lees wat reviewers zeggen
The process was so easy to apply for. I double checked the application which had two different home address. I made a call which was answered within minutes, explained the problem the correction was... Toon meer
Popped into Ware Branch on the off chance of an appointment. Awning ordered the next day. 2 weeks later surveyor arrived. Awning arrived 3 weeks later. The 3 lads, Rhys, Luke &Dean kept us informed th... Toon meer
Bedrijf heeft geantwoord
*Outstanding Service from CERYS – Omni Capital* I received exceptional service from Cerys in Customer Service at Omni Capital. She was highly professional, knowledgeable, and extremely help... Toon meer
Bedrijfsgegevens
Contactgegevens
Basingstoke, Verenigd Koninkrijk
- 0333 240 8317
- customerenquiries@ocrf.co.uk
- www.omnicapitalretailfinance.co.uk
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Second time I have used them
Second time I have used them. Very straight forward no nonsense payment taken every month no issues 🤷♀️. Wouldn’t hesitate to use again.
Don't go near this loan company.
Don't go near this loan company.
Lack of customer service and have lots in their small print to screw you over. Stay well away!
A company with a bad recommendation
Today the company was supposed to collect the last installment of £52. But they took £128 from my account without reason as always. My balance is already 0 but they are still taking money from my account. So even such a company has to be watched because they will continue to collect. I do not recommend this company. Thank you
Brilliant help from Omni Capital Retail Finance
Thanks to the help from Omni, I was enabled to change my password and complete the finance agreement.
Finance services at their best!
No hassle and easy to obtain finance, was able to obtain my loan within minutes.
5 Star
They was no hassle and everything was sorted within minutes.
Fantastic help when you need it
Fantastic help when you need it, quick and friendly service, would highly recommend to family and friends
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Do not use this lending company
Do not use this lending company. They behave like loan sharks. They use their ability to damage your credit score to extract money that is not owed to them. They are gaming the system, knowing that they can go after you for small amounts that are not owed to them - which makes any legal defence disproportionately expensive; whilst the FCA takes ages to respond and take action.
AVOID AT ALL COST.

Antwoord van Omni Capital Retail Finance
What a mess about it was to get the ok…
What a mess about it was to get the ok for a mobile I wanted. It took nearly 1 whole week to get it done after repeatedly being told that everything was sorted out. The annoying thing is I missed the deadline to claim a freebie from Samsung. In future I will seek other methods.

Antwoord van Omni Capital Retail Finance
Made telephone call to check out if I…
Made telephone call to check out if I paid this loan off early that I would not be penalised. Very helpful and friendly staff. The process was easy to use and uncomplicated.
Money taken without being owed.
I was incorrectly debited on 25th September (I owed them nothing) and despite promises to refund me I am still waiting a week later. I was promised three working days! Do I have to go to court?
Old man 1 - technology 0A very straightforward process even for…
A very straightforward process even for a moderate technophobe
Everything was OK until you have to log…
Everything was OK until you have to log in. The password I tried every variation possible but nothing. Eventually I received a phone call then everything worked perfectly
I took out finance for cosmetic dental…
I took out finance for cosmetic dental work and everything was simple and easy. Monthly payments came off with no issue and when I inherited some money and decided to pay off the loan early in full this was straightforward and confirmed in writing the next day.
AVIOD SNEEKY CONTRACTS
AVIOD SNEEKY CONTRACTS
I took out a 6 month interest free loan for with this company for a course of laser hair removal treatment with Sk:n Clinic.
Sk:n Clinic have gone into liquidation and ceased trading. I signed the finance agreement with Omni on 16th July and the company went into liquidation on 17th July. I was never made aware of this and have only just found out. I am therefore now past my 14 day cooling off period and Omni are telling me I need to continue my payments, even though I won’t receive my treatment and apparently my contract states this is an ‘unsecured loan’ and therefore I have no consumer rights. They advised if I cancel my direct debits my will take action against me and my payment could be higher and it will affect my credit score. I have no option but to continue to pay over £600 and receive nothing for it!
Refreshingly easy process
The ease and efficiency of the process was refreshing
Took advantage of 9 months interest…
Took advantage of 9 months interest free loan.quick and easy to complete.
it was amazing and fast
it was amazing and fast, thank you for the loan.
Scammers
I ordered a shed two months ago through shed.co.uk and used their finance company my order was not processed for two weeks on day 14 I cancelled the contract and asked for my deposit back. Omni informed me that I would receive a refund as soon as shed cancelled the credit agreement and confirmed that I had not received the shed. After cancelling the contract I was informed that I should receive a refund within 7 to 10 working days today is day 12 and I still have not received my money this is a joke, I do not recommend using their services, they are simply scammers...
Hassle Free
Quick, smooth and hassle free, much appreciated, thanks.
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