Omni Capital Retail Finance Reviews 

673
•
TrustScore 4 uit 5

4,2

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Beoordeeld met 5 van de 5 sterren

I can't fault customer services. When I was having difficulty with my e mails not arriving with relevant information I had cause to ring them several times. They went above and beyond on every occasio... Toon meer

Beoordeeld met 4 van de 5 sterren

The process was so easy to apply for. I double checked the application which had two different home address. I made a call which was answered within minutes, explained the problem the correction was... Toon meer

Beoordeeld met 5 van de 5 sterren

Popped into Ware Branch on the off chance of an appointment. Awning ordered the next day. 2 weeks later surveyor arrived. Awning arrived 3 weeks later. The 3 lads, Rhys, Luke &Dean kept us informed th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

*Outstanding Service from CERYS – Omni Capital* I received exceptional service from Cerys in Customer Service at Omni Capital. She was highly professional, knowledgeable, and extremely help... Toon meer

4,2

Goed

TrustScore 4 uit 5

673 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(673)

94 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

A company with a bad recommendation

Today the company was supposed to collect the last installment of £52. But they took £128 from my account without reason as always. My balance is already 0 but they are still taking money from my account. So even such a company has to be watched because they will continue to collect. I do not recommend this company. Thank you

31 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not use this lending company

Do not use this lending company. They behave like loan sharks. They use their ability to damage your credit score to extract money that is not owed to them. They are gaming the system, knowing that they can go after you for small amounts that are not owed to them - which makes any legal defence disproportionately expensive; whilst the FCA takes ages to respond and take action.

AVOID AT ALL COST.

19 juli 2024
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

We're sorry that you're having problems with your finance agreement with us. As we can't identify you from your review we're unable to comment on the specific circumstances. We'll be more than happy to investigate if you send an email with your account details to customerenquiries@ocrf.co.uk.

Beoordeeld met 2 van de 5 sterren

What a mess about it was to get the ok…

What a mess about it was to get the ok for a mobile I wanted. It took nearly 1 whole week to get it done after repeatedly being told that everything was sorted out. The annoying thing is I missed the deadline to claim a freebie from Samsung. In future I will seek other methods.

4 oktober 2024
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

We’re sorry it took you longer to receive your new phone than expected. As the finance company, we can see from our records that your application for credit was accepted on the day we received the application. If there were delays with receiving the device, this should be discussed with the Retailer.

Beoordeeld met 1 van de 5 sterren

Money taken without being owed.

I was incorrectly debited on 25th September (I owed them nothing) and despite promises to refund me I am still waiting a week later. I was promised three working days! Do I have to go to court?

25 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I took out finance for cosmetic dental…

I took out finance for cosmetic dental work and everything was simple and easy. Monthly payments came off with no issue and when I inherited some money and decided to pay off the loan early in full this was straightforward and confirmed in writing the next day.

19 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVIOD SNEEKY CONTRACTS

AVIOD SNEEKY CONTRACTS

I took out a 6 month interest free loan for with this company for a course of laser hair removal treatment with Sk:n Clinic.

Sk:n Clinic have gone into liquidation and ceased trading. I signed the finance agreement with Omni on 16th July and the company went into liquidation on 17th July. I was never made aware of this and have only just found out. I am therefore now past my 14 day cooling off period and Omni are telling me I need to continue my payments, even though I won’t receive my treatment and apparently my contract states this is an ‘unsecured loan’ and therefore I have no consumer rights. They advised if I cancel my direct debits my will take action against me and my payment could be higher and it will affect my credit score. I have no option but to continue to pay over £600 and receive nothing for it!

17 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scammers

I ordered a shed two months ago through shed.co.uk and used their finance company my order was not processed for two weeks on day 14 I cancelled the contract and asked for my deposit back. Omni informed me that I would receive a refund as soon as shed cancelled the credit agreement and confirmed that I had not received the shed. After cancelling the contract I was informed that I should receive a refund within 7 to 10 working days today is day 12 and I still have not received my money this is a joke, I do not recommend using their services, they are simply scammers...

2 september 2024
Review zonder uitnodiging

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