One Insurance Solution Reviews 

6.176
•
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Evan was friendly, efficient and patient (I had a lot of questions). The quote covered everything I needed and was reasonable compared to others. They have a phone number which appealed to me rath... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful call handlers. Common sense approach and knowledgeable staff. Options for how to receive documents and everything done rapidly with good follow up thereafter. Product pricing very accepta... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful when we were already stressed regarding our contents insurance but helped us sort it with no problems.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve taken out a buildings and contents policy with One Insurance Solution today and in comparison to my previous supplier this company was like a breath of fresh air! I spoke initially to James wh... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeraar

Informatie afkomstig van verschillende externe bronnen

Offering competitively priced commercial and personal solutions both online and over the phone. We combine great customer service with competitive quotes from our panel of leading insurance companies – only the best for you. One Insurance Solution is part of the Brightside Insurance Services Group


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

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4,7

Alle reviews

(6.176)

165 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication

10 september 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

Easy to use website

Easy to use website. Good communication. Just so easy to renew without any fuss.

8 september 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 4 van de 5 sterren

Your operative was exceptionally…

Your operative was exceptionally helpful and provided all required details and came back to me when he had advised. If the premium could have been cheaper then I would have give a +5 star rating! :-)

7 september 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

Tailor made insurance

A relief to speak to someone who can offer a tailor made solution for your particular situation which can't be done ticking boxes on a form. Great, friendly staff.

12 september 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 4 van de 5 sterren

Happy with service provided

I was happy with the service provided as I believe my call didn't take long to be answered, I felt I was provided with detailed information and I felt I paid a competitive price.

31 augustus 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

Good service & quick

I did not have to wait long before being connected to a real human (Chelsea). She was friendly and helpful, quickly organising insurance for me that needed to be sorted that day.

5 september 2026
Review zonder uitnodiging
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

Nice simple policy for house insurance at a good price

Nice simple policy for house insurance, helpful customer service at an ok price!

15 augustus 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

Great service thank you

Great service thank you

31 augustus 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff, understood my requirements.and gave me a policy to suit my needs without the big words and confusing jargon, everything was clearly explained.

14 augustus 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

Everything is fine for me

Everything is fine for me

30 augustus 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 1 van de 5 sterren

Non responsive

Sent a request for quote using online form. Nil response. Called and got attitude from customer service operator.
Requested they follow upon my online request.
Told me they would forward to “the team”.
Nil response
Don’t bother following up.
I will not deal with you company any further.
Thanks

27 augustus 2026
Review zonder uitnodiging
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Morning Mr. Meredith, I am sorry to hear that you have had the above experience. I have searched our records and cannot find a policy or quote in your name. We are more than happy to assist and respond but we would need more information from you. Please email Homeservice@oneinsurancesolution.co.uk as this is a monitored box and we can reply to you.

Beoordeeld met 5 van de 5 sterren

Very easy to renew my insurance

Very easy to renew my insurance. Very friendly young lady at the end of the line.

17 augustus 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Kayleigh

Beoordeeld met 4 van de 5 sterren

clear and explicit information given…


clear and explicit information given throughout

7 augustus 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

Understanding

Each of the agents we spoke to was clear in their explanation of the process, listened, and understood what we needed

5 augustus 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 4 van de 5 sterren

Very happy just one issue I rang to…

Very happy just one issue I rang to inform them that I no longer had the leather sofa and send papers through only to find they’d still had it list on papers (as I have a new material sofa )

26 juli 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

Thank you for your feedback. I have sent your details over to the customer service department to resolve the issue with your documents.

Many Thanks
Emma-Leigh

Beoordeeld met 4 van de 5 sterren

Happy with my insurance policy

Happy with my insurance policy

23 juli 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

Nothing but good

Our experiences with the company have been nothing but good - polite, helpful and efficient.

22 juli 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

Have just renewed my policy great…

Have just renewed my policy great company to deal wiith

21 juli 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Kayleigh

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