Evan was friendly, efficient and patient (I had a lot of questions). The quote covered everything I needed and was reasonable compared to others. They have a phone number which appealed to me rath... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very helpful call handlers. Common sense approach and knowledgeable staff. Options for how to receive documents and everything done rapidly with good follow up thereafter. Product pricing very accepta... Toon meer
Bedrijf heeft geantwoord
Very helpful when we were already stressed regarding our contents insurance but helped us sort it with no problems.
Bedrijf heeft geantwoord
Recently renewed my house insurance. A company that doesn't automatically increase your premiums but in fact slightly less than last year. Easy and clear communication. Not made a claim and hopefull... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Offering competitively priced commercial and personal solutions both online and over the phone. We combine great customer service with competitive quotes from our panel of leading insurance companies – only the best for you. One Insurance Solution is part of the Brightside Insurance Services Group
Contactgegevens
Verenigd Koninkrijk
- www.oneinsurancesolution.co.uk
4,7
Uitstekend
6K reviews
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Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
The team are really good
The team are really good. Really helpful really fast. I’m really impressed. Thank you everyone for your great work on my Property insurance case.
21 mei 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
David, the insurance wizard.
Insurance is necessary but not the most fun. Unless David Bamford is your Commercial Account Manager. David went above and beyond to make sure we were on time with payments and understood the coverage. He had to troubleshoot a change in location due to a sale of the property. He stuck with us though closing day. He is no longer our "insurance guy". He's our friend. Thank you for everything, David.
27 april 2026
Review zonder uitnodiging
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Insurance with good coverage at a…
Insurance with good coverage at a reasonable cost with helpful reassuring customer service.
13 mei 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Lovely person to talk to
10 mei 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Great communication. Great price.
Recently renewed my house insurance. A company that doesn't automatically increase your premiums but in fact slightly less than last year. Easy and clear communication. Not made a claim and hopefully won't ever have too but im confident I will get a local call centre if needed. Thanks
17 mei 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Be careful dealing with this company
Be careful dealing with this company. Slow to respond, and then more important not supportive with a broken windscreen claim, where they are trying to get out of paying for the repair, resorting to 'small print' in their terms and conditions.
12 mei 2026
Review zonder uitnodiging
Antwoord van One Insurance Solution
Good Afternoon,
I am sorry for the issues you have had when trying to claim for a broken windscreen. We deal with home insurance in this department so I am unable to locate you on our system.
Please provide me with you email address and I can pass this onto the relevant department.
Kind Regards,
New Client
As a new clover, the process of getting home/building insurance was very smooth. My agent was knowledgeable and explained everything to me step by step. He was also very courteous and patient. My documents are well laid out in the online portal.
6 mei 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
It was a nice surprise
It was a very helpful and polite gentleman who dealt with the renewal of my house insurance, and he gave me a big, very welcome surprise with the cost of my insurance for this year. Not many things come down in price these days. So, as far as I’m concerned this is a great company to deal with.
16 mei 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Very informed and helpful would happily…
Very informed and helpful would happily use again
15 mei 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Stepped in when larges organisations just wouldnt
Previously used One on one of our own properties when we had a less than positive experience with another organisation. They were friendly, helpful and just really people not some amorphous large company with little real understanding of the customer. So when my parents property came up for renewal and their large organisation let them down we again turned to One - if its the same positive experience then you have to believe the culture to customers is just embedded - well done to the whole team
13 mei 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Really helpful and took the time to get…
Really helpful and took the time to get me the cover I needed
13 mei 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Service was great and the agent on…
Service was great and the agent on phone was very informative and helpful.
2 mei 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Very quick answering the phone
Very quick answering the phone , great conversation with the agent, put me where I needed to with my policy. Many thanks.
12 mei 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Antwoord van One Insurance Solution
We apologize for the document delay.
I understand our agent Jenny has spoken with you today and resolved the above for you
If however you need any further assistance please do not hesitate to contact us
Excellent Service from One Insurance Solution
We made an enquiry about insurance by telephone and they were able to search for and provide us with cover. They were very professional and polite and helpful
2 mei 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Very helpful company
Very helpful company. Sorted the policy out and I would recommend them.
6 mei 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Helpful friendly company
Helpful friendly company . Patient with any questions asked and reasonable price .
16 december 2025
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Easy to deal with and great quote.
Very easy to deal with and helpful. Very polite everything clearly explained. Was very happy with their quote. First class service.
11 maart 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
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