Evan was friendly, efficient and patient (I had a lot of questions). The quote covered everything I needed and was reasonable compared to others. They have a phone number which appealed to me rath... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very helpful call handlers. Common sense approach and knowledgeable staff. Options for how to receive documents and everything done rapidly with good follow up thereafter. Product pricing very accepta... Toon meer
Bedrijf heeft geantwoord
Very helpful when we were already stressed regarding our contents insurance but helped us sort it with no problems.
Bedrijf heeft geantwoord
Recently renewed my house insurance. A company that doesn't automatically increase your premiums but in fact slightly less than last year. Easy and clear communication. Not made a claim and hopefull... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Offering competitively priced commercial and personal solutions both online and over the phone. We combine great customer service with competitive quotes from our panel of leading insurance companies – only the best for you. One Insurance Solution is part of the Brightside Insurance Services Group
Contactgegevens
Verenigd Koninkrijk
- www.oneinsurancesolution.co.uk
4,7
Uitstekend
6K reviews
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Could do better…
I tried to renew online via the account portal and it wouldn’t work despite being told it would. I also had numerous calls from different agents who didn’t know I’d already been called!
16 april 2026
Antwoord van One Insurance Solution
Good Afternoon,
I apologies for the confusion and miss-information. Unfortunately we do not currently have a portal system which allows for you to renew you're insurance due to terms and conditions we must make you aware of.
I have located your policy and asked for a member of our customer service team to contact you to explain this further.
Many Thanks,
Emma-Leigh
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Great customer Service
Great customer Service. Exceptional helpfulness and very patient.
12 april 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh Matthews
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
What a great team the lady I spoke to…
What a great team the lady I spoke to was so kind and reassuring I would so recommend this insurance company
3 april 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Good deal
Having been with Masterquote and not hearing from them, I finally managed to make contact with you. That was the hard part; after that everything went smoothly.
27 maart 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
On the whole a good experience
On the whole a good experience. I am a repeat customer on automatic renewal, so it was really useful to get reminders in good time. I had some changes to make so discussed these with assistants, who were respectful and helpful. My only criticism is that it's difficult using the portal to identify which are the new documents to review. So that caused me a little confusion.
24 maart 2026
Antwoord van One Insurance Solution
Good Afternoon,
Thank you for you feedback we are happy to hear about your positive experience.
We will feedback your issues with the document portal, if there is any further support you need from us please call on 0333 222 1072.
Kind Regards,
Excellent Coverage at a good price
One Insurance offered the most comprehensive cover for the best overall cost. The information provided was easy to understand and the service provided by the team was both friendly and courteous. Jack in particular was very patient and helpful during the process of insuring our unoccupied property. We would thoroughly recommend this company to anyone.
21 maart 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
quick and easy
22 maart 2026
Antwoord van One Insurance Solution
We appreciate you sharing your experience with us. We're happy to hear it was quick and easy for you
Antwoord van One Insurance Solution
We're glad you found our service easy to use and appreciate that you weren't pestered. Thank you for your positive feedback!
Antwoord van One Insurance Solution
We're glad you enjoyed your experience. We appreciate you mentioning our professional, friendly service and great prices. Thanks!
Antwoord van One Insurance Solution
We appreciate you taking the time to share your positive experience. We're happy to hear that our team was helpful and understanding.
Got me out of a hole
I'd had a bit of bad luck and had made "too many claims" on my current provider, making it difficult to not only renew but also to find a new provider. The'r guy was really helpful and, whilst the eventual solution was expensive I didn't get the feeling that I was being milked.
19 maart 2026
Antwoord van One Insurance Solution
We appreciate you sharing your experience. We're glad the person you spoke with was helpful during a challenging time and that you felt supported, even with the outcome. Thank you.
Looks ok up to know.i have just had a…
Looks ok up to know.i have just had a blocked drain repaired is that insured?
11 maart 2026
Antwoord van One Insurance Solution
Good Afternoon,
Thank you for your feedback. I have located your policy and have asked the customer service department to contact you regarding the drain.
Thanks,
The assistant on the phone new what she…
The assistant on the phone new what she was talking about about
25 februari 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
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