Evan was friendly, efficient and patient (I had a lot of questions). The quote covered everything I needed and was reasonable compared to others. They have a phone number which appealed to me rath... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very helpful call handlers. Common sense approach and knowledgeable staff. Options for how to receive documents and everything done rapidly with good follow up thereafter. Product pricing very accepta... Toon meer
Bedrijf heeft geantwoord
Very helpful when we were already stressed regarding our contents insurance but helped us sort it with no problems.
Bedrijf heeft geantwoord
Recently renewed my house insurance. A company that doesn't automatically increase your premiums but in fact slightly less than last year. Easy and clear communication. Not made a claim and hopefull... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Offering competitively priced commercial and personal solutions both online and over the phone. We combine great customer service with competitive quotes from our panel of leading insurance companies – only the best for you. One Insurance Solution is part of the Brightside Insurance Services Group
Contactgegevens
Verenigd Koninkrijk
- www.oneinsurancesolution.co.uk
4,7
Uitstekend
6K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The person who I spoke to was really…
The person who I spoke to was really helpful and went out of their way to get the Insurance put in place promptly.
Great Service
3 januari 2026
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
hi.very disappointed
hi.very disappointed.
tried to contact you on n numerous times without success. robot wouldn't except my post code .email came back (please enter valid email address six times)this all happed on a normal working day 2/1/26 .
3 januari 2026
Antwoord van One Insurance Solution
Good Afternoon,
I am sorry to hear you experienced issues when trying to contact us.
I have sent you're details to our customer service team and have asked them to contact you.
Kind Regards,
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
The phone call didn't take too long…
The phone call didn't take too long and the lady was very nice to speak to .I was happy with the quote, so signed up then and there.thankyou.
10 december 2025
Antwoord van One Insurance Solution
Good Afternoon
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Antwoord van One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Cexcellent customer service!
Call handler had to find the right policy for my situation and was very helpful and patient.
Excellent customer service. Thank you.
12 december 2025
Antwoord van One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Initial quote was extremely high…
Initial quote was extremely high compared to previous year but after phoning I was able to get insurance with another company with a more acceptable, competitive premium
1 december 2025
Antwoord van One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Helpful staff
Helpful staff, call answered quickly. Called back with answers swiftly.
29 november 2025
Antwoord van One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Lucky escape
The company provided a home insurance quote on the compare the market app of £299, Which the company would not accept payment for online. The company then failed to honour the quote when I contacted them to make payment over the phone or on their own website, despite checking that the details supplied on both sites were identical.
Not a very professional or trustworthy company. Cannot imagine what they would have done if I had successfully made payment and needed to make a claim.
All in all I feel the company has done me a very big favour by showing me how bad their systems are before I paid them any money.
27 november 2025
Review zonder uitnodiging
Antwoord van One Insurance Solution
Good Morning,
I am sorry to read your feedback and the experience you received.
Please can you provide me with your email address and I will arrange for an agent from the customer service department to contact you.
Kind Regards
Emma-Leigh Matthews
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Very straightforward and friendly…
Very straightforward and friendly service. It was helpful to speak to a person for my particular insurance needs.
13 november 2025
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
I was recommended by your sister…
I was recommended by your sister company, cover was arranged quickly, but I had hoped someone could have contacted me to explain some areas I did not fully comprehend.
13 november 2025
Antwoord van One Insurance Solution
Good Afternoon,
Thank you for your feedback. I have tried to locate you on our system via your email but I have been able to do so.
Please can you provide me with your broker reference and I will arrange for our customer service department to get back to you.
Many Thanks,
Very good and easy
12 november 2025
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
My own insurance company couldn’t cover…
My own insurance company couldn’t cover me for building work being carried out and one insurance solution were able too help
19 november 2025
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Antwoord van One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Antwoord van One Insurance Solution
Good Morning,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Emma-Leigh
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
I had a problem with online access to…
I had a problem with online access to my insurance documents. The team at one insurance sorted it out within the hour, phoned me back with the good news, also updated me with text and email. Great service.
11 november 2025
Antwoord van One Insurance Solution
Good Afternoon,
We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.
Kind Regards
Kayleigh
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.