One Insurance Solution Reviews 

6.177
•
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Evan was friendly, efficient and patient (I had a lot of questions). The quote covered everything I needed and was reasonable compared to others. They have a phone number which appealed to me rath... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful call handlers. Common sense approach and knowledgeable staff. Options for how to receive documents and everything done rapidly with good follow up thereafter. Product pricing very accepta... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful when we were already stressed regarding our contents insurance but helped us sort it with no problems.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Recently renewed my house insurance. A company that doesn't automatically increase your premiums but in fact slightly less than last year. Easy and clear communication. Not made a claim and hopefull... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeraar

Informatie afkomstig van verschillende externe bronnen

Offering competitively priced commercial and personal solutions both online and over the phone. We combine great customer service with competitive quotes from our panel of leading insurance companies – only the best for you. One Insurance Solution is part of the Brightside Insurance Services Group


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(6.177)

167 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Morning,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

Payment us due when you call

Quick and easy,only problem is that after receiving a phone call (which was checked)we phoned back.The insurance was not due for a week later byt after going through with rep and paying I found that the monies had gone out and although not a problem others on a tight budget could suffer and it needs to be addressed that on being contacted and a courtesy reply to re-insure that customers are told payment is taken straight away. But the rep was pleasant and presented your insurance company very well.

5 februari 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Morning,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

Very professional and very personable…

Very professional and very personable Sales Team. The whole process took a couple of days due to clarification on certain perils / facts. Thanks Jamie C for your patience and time with dealing with the quote and subsequent transaction.

2 februari 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Kayleigh

Beoordeeld met 5 van de 5 sterren

The gentleman on the phone was patient…

The gentleman on the phone was patient and understanding to what I needed and came back with the quotes as required

29 januari 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Kayleigh

Beoordeeld met 5 van de 5 sterren

Ease of navigation throughout the…

Ease of navigation throughout the website.

27 januari 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience. Thank you for taking the time to share your feedback.

Kind Regards
Kayleigh

Beoordeeld met 5 van de 5 sterren

Easy and uncomplicated information to…

Easy and uncomplicated information to process

15 januari 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience. Thank you for taking the time to share your feedback.

Kind Regards
Kayleigh

Beoordeeld met 5 van de 5 sterren

Quick and easy

Clear, straightforward responses to questions and a quick easy to understand procedure.

14 januari 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience. Thank you for taking the time to share your feedback.

Kind Regards
Kayleigh

Beoordeeld met 5 van de 5 sterren

Easy insurance

Very easy to renew my insurance, they explained everything to me, in a way that I understood because I am 83 and sometimes I have to have it explained a bit more

21 januari 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

I have several policies with One…

I have several policies with One Insurance and have used them for a long time. My interactions with them are always friendly and professional.

20 januari 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 4 van de 5 sterren

Very efficient when getting insurance…

Very efficient when getting insurance cover. Still awaiting my paper copy of the policy

20 november 2025
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

I have located your policy and have asked the customer service department to contact you regarding your documents.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

Helpful service

The customer service advisor was helpful and arranged cover immediately z

18 januari 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 1 van de 5 sterren

Uncontactable in the face of a possible scam

One Insurance Solutions are emailing the wrong person at an email address that contains a name (mine) that is not the name of the person they have on the account. They are impossible to contact by any normal means to tell them this so I have raised a formal complaint with them which they have so far ignored. Artificial Intelligence at its worst I guess.

19 januari 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

I have asked a member of the customer service to contact you to discuss this further.

My apologies that you have been unable to contact us up to now.

Kind Regards,
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

Helpful advice and renewed my house…

Helpful advice and renewed my house insurance, advisor very helpful and understanding.

10 januari 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

Pleasant agent who grasped exactly what…

Pleasant agent who grasped exactly what was wanted quickly

8 januari 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 1 van de 5 sterren

Makes you pay a cancellation fee of £57

15 januari 2026
Review zonder uitnodiging
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

I am sorry to hear you were dissatisfied when cancelling your policy.

Please can you provide me with your email address in order for me to locate your policy.

Kind Regards,
Emma-Leigh Matthews

Beoordeeld met 4 van de 5 sterren

Easy.to.follow website and everything…

Easy.to.follow website and everything there that I needed

2 januari 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

Very good information which helped me…

Very good information which helped me choose what insurance policy to buy

9 januari 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Thank you

7 januari 2026
Logo One Insurance Solution

Antwoord van One Insurance Solution

Good Afternoon,

We are thrilled to hear you had a positive experience when you contacted us. Thank you for taking the time to share your feedback.

Kind Regards
Emma-Leigh

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer