Open Space Concepts Reviews 

From first enquiry through to survey and then fitting the service was excellent. The team were very helpful and supportive throughout the purchasing process. The fitters were efficient, courteous and polite. There was nothing I could fault.

Open Space Concept were incredibly informative and helpful from the very beginning all the way through to the installation of our pergola. The team took the time to explain every detail, answered all our questions promptly, and made sure we were confident with our choices. The installation was smooth, professional, and the final result exceeded our expectations — the pergola looks amazing!

Excellent company and team
Highly impressed would definitely recommend 10/10

We were very impressed from the sales call to site survey to install, the install team were excellent, letting me know everything they were doing and explaining everything on how to open and close all doors. Overall opinion, excellent from start to finish.

Had this company to fit a pergola in our courtyard, 💯 happy with everything from our first visit to there showroom to installation, the installation guys were brilliant ln explaining how everything works and left everything clean and tidy…
Would 💯 highly recommend this company..

We are very impressed with the professional service provided by OSC from start to finish. From discussing our initial requirements, to the knowledgeable surveyor, the cheerful office staff who kept us well informed, to the installers who were conscientious, polite and considerate and took pride in their work resulting in an ideal finished structure. Our grateful thanks to you all for providing a useful addition to our home which we will utilise for years to come. J & G.

My initial interaction with different staff members was professional, and low key. There was absolutely no pressure sales and I was told straight away what the price would be for my requested design. The site visit to finalise measurements etc was helpful and informative and assisted in making decisions about things like lighting, drop down blinds, colours etc.
Payments were requested in line with their payment schedule and updates on progress of the order were provided by telephone.
When the dates for installation were agreed, they were honoured. The installation team were highly skilled and professional and completed the work quickly without cutting any corners.
I am delighted with the Pergola. The price is higher than elsewhere, but they were the only Company I found that offered a genuine bespoke design, coupled with installation included in the price. Furthermore the quality of the product is very high and the installation is perfect.

The staff right across the board were extremely helpful from start to finish. The sales team allowed us to decide on our needs with gentle guidance whenever needed, administrative staff kept us informed at all times and the installation team where professional, friendly, involving/advising if any tweaks required. All in all providing us with a glass room we are very happy with.

The whole process of fitting the pergola to clearing the area when the job was completed was excellent. The team worked efficiently and were thorough. Once installed, one of the team explained the remote and generally explained simply and clearly the product

Really pleased with my glass veranda, high quality finish and it’s like having an extra room outside.
Very friendly and professional staff throughout & love the quality of the work.
They’re not cheap but definitely worth the money as it’s a long term enhancement to my house.

Excellent work by Open Space Concepts. Very organised team, clean working, and communicative all the way through from initial showroom visit until they left today. Professional from start to finish 👌

Fantastic work from start to finish. They helped us understand the options available and in selecting the right solution. During the install, they worked throughout the day in the hot sun to get the job done - very pleased with the end result. Thank you.

Glass room (glass roof, aluminium back, end half glass/aluminium, full front glass sliding doors) 6m x 3m installed completed Saturday 28th June 2025 - very professional and efficient team installing. Duration of installation was 4 full days, and half a day for final completion. The team worked very well together, obviously have time served working together because they worked as one in such an experienced and efficient manner.
Extremely impressed with the level of service and process, from first engagement, to our input to the design and materials, continuous communication throughout giving regular updates on manufacturing lead times to the installation of the final product.
Super happy with our glass room - would without any hesitation recommend!

Open Space Concepts provided us with outstanding service from start to finish.
The entire team is professional, friendly, and clearly committed to high standards of customer care. Charlotte ensured excellent communication and organisation throughout, keeping us fully informed at every stage which was most welcome.
Kevin led a really hardworking, meticulously tidy installation crew who delivered exceptional craftsmanship with real care and efficiency- they were a pleasure to have on site.
A trustworthy, reliable company from top to bottom that truly puts the customer first.
Our thanks to you all.
Andrew & Jan

A couple of weeks ago we had a glass room and veranda installed at our home and could not be happier. The staff were very professional and friendly from the sales staff to the fitting team. The quality of the materials is excellent. We were kept informed of the various stages of our order and are now enjoying our new space

Damon & Ellis were absolutely superb. Really worked exceptionally hard, solved lots of technical problems and left us with a lovely 5x3 garden room in just 3.5 days.

Team were amazing & very helpful all round - very happy with the end product

From the very start, we felt we were dealing with a friendly, helpful team. Their communications were excellent. The surveyor explained exactly what was required, patiently keeping us on point. The team arrived and worked with great care and persistence to construct our garden room - in unseasonably hot weather. Their handover was also carefully delivered, and they left us feeling entirely satisfied.

Great experience when we first had our glass room installed 5 years ago. Today we had a little remedial work done, again to a very high standard. No questions, no fuss within two weeks of contacting them the work is done. The glass room was left cleaner than when they started. You can buy from OSC with confidence.

Great service from start to finish - a fantastic showroom, supported by a a great design and build team.
Really good correspondence throughout the process, ensuring that we knew excatly where everything was up to.
We are really pleased with our "Winter Garden" as it is known in our house!
Thanks to all of the team at OSC