The engineer Chris was brilliant at providing service and repair for us. The internet problems were resolved and our connection was live in no time. Chris gave me an efficient friendly customer care.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Although the guys couldn’t fit it on the scheduled date due to my roof pitch and a nesting seagull and her young, they booked me in for the very next day so as to use the cherry picker machine. The... Toon meer
Bedrijf heeft geantwoord
I took on opus broadband and they were very helpful until I signed the contract First month payment they took more than they should have out of my account and 4 weeks on still waiting for refund... Toon meer
Bedrijf heeft geantwoord
Chris introduced himself immediately on meeting us. He was polite respectful and professional at all times. He was on time and was respectful of the environment too. He did a great job and explained... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
Ribble house, Ribble Business Park, BB1 5RB, Blackburn, Verenigd Koninkrijk
- 0800 2466 650
- info@opusbroadband.net
- www.opusbroadband.com
4,4
Uitstekend
689 reviews
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Heeft 96% van zijn negatieve reviews beantwoord
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Antwoord van Opusbroadband
Thank you, sulaiman , for the great feedback! We're glad you had a positive experience.
Very helpful
Very helpful, kind and excellent customer service
9 december 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
Thank you, Aaminah, for the great feedback! We're glad you had a positive experience.
Absolutely amazing service as always
Absolutely amazing service as always. Scotty done a fantastic job. Very professional. Really happy with the service we got.
8 december 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
Thank you, Ryan, for the great feedback! We're glad you had a positive experience.
Professional worker
Scotty from 6Gi Internet did what he came to do, top job, clean and tidy and respectful of my property 🤙
5 december 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
Thank you, David, for the great feedback! We're glad you had a positive experience.
Scotty been absolutely amazing and very…
Scotty been absolutely amazing and very respectfully clean up after urself make sure u got best speed connection in each room too
4 december 2025
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Antwoord van Opusbroadband
Thank you, Cheryl , for the great feedback! We're glad you had a positive experience.
Scotty was great sorted my problem out…
Scotty was great sorted my problem out and nothing was to much trouble for really pleased
3 december 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
Thank you, Richard, for the great feedback! We're glad you had a positive experience.
Happy customer!
Just about to when I was going to leave Antony for my Internet sorted there and then and literally held my hand throughout. Great man he is, Antony and Red
2 december 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
Thank you, Zazz Khan, for the great feedback! We're glad you had a positive experience.
Very good engineer
1 december 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
Thank you, Paul, for sharing your positive experience with us.
Duran was very calm
Duran was very calm, empathetic and professional in resolving the issues I had while terminating my contract with OPUS. He gave me a great experience and ensured my leaving was seamless and hassle free.
As a fellow salesman myself, I highly rate the services of Duran and OPUS and would strongly recommend them.
Thanks Duran for the call and thank you OPUS for the service.
29 november 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
Thank you, Abdur Razaaq, for the wonderful 5-star feedback! We truly appreciate your support.
Absolutely amazing guy polite tidy…
Absolutely amazing guy polite tidy wiped his feet as he came in went out told us everything he was doing went through everything
28 november 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
Thank you Amanda for the great feedback!
Recently moved house and took opus with…
Recently moved house and took opus with me! First class service from Scotty FY5 area! He installed the equipment at my old property and same again in my new property!! Absolutely great guy! Clean and tidy, first class. Absolute credit to the company!! #WATP thank you ,thank you, thank you
24 november 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
Thank you for the great feedback!
paying for a service that never worked avoid this company
paying for broadband that never worked, constantly on the phone every night to report the problem and saying it is now fixed but internet not coming back on, something went wrong with my direct debit and it took them over 8 months to contact me regarding this and suspended my so called service, told them i was going to another provider and they had the cheek to try and charge me an early cancellation fee, i said i wasnt prepared to pay this as they were in breach of their contract as a provider, as the service they promised did not work, customer service absolutely shocking by this company would not recommend unless you want to pay for a service that doesnt work,
19 november 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
We're sorry to hear about your experience, Jason, and thank you for providing your details via Trustpilot. This allows us to locate your account and investigate further. We appreciate you bringing this to our attention.
What an amazing guy
What an amazing guy . So polite and did the job within minutes
17 november 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
Thank you Paul for the great feedback!
Scotty
Well, I haven't yet ordered Opus Broadband as I have read mixed reviews, but I have awarded them 5 stars on the basis that Scotty the installation guy is absolutely fantastic at his job and goes up and beyond the call of duty as so many customers have mentioned.
If the broadband is half as good as Scotty I will definitely be getting it.
Well done Scotty and keep doing what your doing, I can't wait to meet you.
A future happy customer.
15 november 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
Thank you Colin for the great feedback!
They bought out 6g. Off more than on.
They bought out 6g and didn't inform their customers. Resulting in customers in debt as no new direct debit details sent. Internet is off more than it is on. Now they want £35 disconnection fee even though we're 6 months out of contract. Can't wait to go back to sky. Joke of a company.
15 november 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
We're sorry Daniel to hear about your experience. We've requested your details via Trustpilot so we can locate your account and look into this further. Thank you for bringing it to our attention.
Excellent service and very…
Excellent service and very professional. Scotty is professional and have good customer service.
14 november 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
Thank you Raja Ali for the great feedback!
i am happy talk with Yasir .he is very…
i am happy talk with Yasir .he is very good person . i was too much tired before talk with yasir becouse last 20 days every day i called in opus broadban but every time i was dissapoint .but now i am happy becous yasir solwed my problem . he is very greatful person .
13 november 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
Thank you Safvan for the great feedback!
Really helpful and informative
Really helpful and informative. Timekeeping efficient and did exactly what was needed.
13 november 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
Thank you Brandon for the great feedback!
Well the installation was neat and…
Well the installation was neat and sound ,Michael did a great job a 5 star from me .Test went well, hope it stays stable
7 november 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
Thank you Mohammed Chair for the great feedback!
Scotty did a fantastic job installing…
Scotty did a fantastic job installing and was a very polite and considerate guy. Thank you.
5 november 2025
Review zonder uitnodiging
Antwoord van Opusbroadband
Thank you Cricha for the great feedback!
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