patriciaspetals.com Reviews 

Placed order for Hospital delivery, but flowers never got delivered and was placed on 10 min hold after which I finally hung up. So sad that people are being taken advantage of with such a beautiful thing as flowers for ill ones. Do not order from them - this is a scam!!!!!

I ordered through Patricias Petals. I got exactly what I asked/paid for and it was delivered when they told me it would be. I had a great experience.

We ordered roses & a planter for my sister-in-law's memorial service, but neither was delivered. Received a call one hour before service that roses, due to supply chain, could not be delivered, and that planter could not be delivered until next day. We agreed to next day delivery for planter, but received a call the day that planter was supposed to be delivered that that particular planter could not be delivered. They asked to substitute something else, we declined offer and asked for a full refund. So needless to say, we missed the opportunity to pay our respects due to their incompetence. And, I had even called the Friday before anticipated Monday delivery to make sure everything was OK, was assured that it was. Our family in Colorado was wondering where flowers/planter was from their Kentucky families. Save yourself some aggravation and don't order from this florist. Also stated on their website that they were in Mead, Colorado but they are not a local florist, customer service is possibly located in India, really hard to understand. DO NOT DO BUSINESS WITH THIS COMPANY!

This company is very poor with customer service. I ordered flowers for a service before 10:00AM and was told they would be delivered same day. They even called before noon to clarify information. We were under the impression everything was great and would be delivered for the visiation.
We were sent an email 20 minutes before the visitation ended that read:
I hope this email finds you well. I am writing to inform you that due to supply issues, we were unable to fulfill your order. We will check with our billing department if the transaction has been voided and if not, we will issue you a full refund for this order which you should expect to see posted back onto your bank statement in 3-5 business days. Thank you for your understanding and stay safe.

Dana,
Patricia’s Petals

This is not acceptable for the situation! If you dont have what people want/need and you cant offer something else then you really should just close up shop. When we emailed them this morning, they did nothing to fix this and said order was voided. Then sent this back in another email to us:
We sincerely apologize for the late notice and that you experienced this situation on this important occasion. We want to fulfill your order but the flower supplies we were expecting did not arrive as scheduled. If we have known this before, we should have informed you immediately.

We would also like to inform you that the transaction for this order was already voided (not charged). Kindly get in touch with your bank for further confirmation and for your updated bank statement. Thank you for your understanding and we apologize for the inconvenience this has caused.

Christian,
Patricia's Petals

I would never recommend this place to anyone due to their poor customer service skills and not offering anything to fix the problem they caused!! BUYER BEWARE!!!

My story is the same as the rest. I wish I had read the reviews. I ordered an arrangement online for a funeral - their address looked close and they said "free delivery". Then, I called to verify the delivery time for the next day. I questioned the $15.99 service charge and the girl offered to refund me $5 of it. They told me to leave my line open the morning of the funeral in case they needed to call me. I told her that she probably wouldn't be able to reach me, so if she didn't have the flowers I ordered she could substitute other flowers. She promised me a beautiful sympathy arrangement to be delivered before the funeral - I actually asked for it to be delivered two hours before the funeral. Well, 15 minutes after the funeral started, I received a call. I was watching the funeral via Zoom. I was told by the man on the phone that my flowers were not delivered due to supply chain issues, and they would like to deliver them to the home. I was livid. This was an arrangement from my side of the family for display at the funeral. They didn't even have the decency to let me know ahead of time so that I could call another florist. I called them back after the funeral and was still told that they wanted to deliver them to the residence. He tried to blame my frustration on my emotions at this difficult time. I was so frustrated. I demanded a refund and was placed on hold for a fair amount of time and then told that a refund had been issued. I have yet to see the refund on my credit card.

Patricia's Petals is the same entity as Terry's Florist.....they are scam artists. They day they're local but they are actually located in a centralized location. They take orders then BS you as to why the flowers didn't get delivered or delivered 2 or 3 days late. All of the people on the phone have middle eastern accents....don't know if they're Indian,Pakistani or what. The money goes to someone in NJ. The address is bogus....can't find it on maps. Stay far away from both of these scam assholed!!!

Wish I had seen sooner. This did not show up prior to ordering. Total scam. States free delivery then when checking out charges $15.99 service fee. Totally pissed!

DO NOT ORDER FROM PATRICIAS PETALS! I ordered flowers days ahead of when they should have been delivered for a funeral. On the day the flowers were to be delivered they called and wanted to change what I had ordered. I told them I was extremely unhappy and would not be giving them a good review. They did not call and tell me they canceled the order, the only reason I found out, was I called to find out what flowers they were changing to. They stated they had canceled the order and processed a refund because I was going to give them a bad review. I then called back and requested email confirmation of the refund and they stated it would be done in 3-5 days. I requested confirmation that a refund would be made. I have not received anything yet. I then ordered through a trusted florist I have used in the past and they were able to get me an arrangement in a few hours.

Ordered flower for my daughter who had surgery and after waiting the entire day to see if she got them, I called to see when they were going to deliver her flowers and was told that they were out for delivery. I called the next day and they said that they hadn't talked to their delivery person yet. Then I was told that they had been delivered to the front door. Talked to my daughter and she said that she hadn't received them. I called again and they told me they needed to talk to the delivery person. They had the nerve to call my sick daughter and question her say "are you sure you didn't get the flower"? When I called them back they said that they were unable to talk to the delivery person, I said are you saying that my daughter is a liar, because somebody's lying and it wasn't my daughter. I'm waiting for a refund.

Do not buy from this florist!!! I ordered over $400.00 2 arrangements . From the website they looked beautiful and they were no way near what I asked for and I paid for the premium. They were dead and over an hour late. The funeral director called them and they were no help. She told them they were not welcome at any time. I was embarrassed because it was a family member and I had given them specific instructions and they did not abide by them!!! I feel like I was scammed I feel like I should get a the total reimbursement. And they are giving a hard time!!!!

I’m stupid for not checking out this company before using them. I ordered flowers on 2/1 for a funeral viewing on 2/3, the funeral was today. Guess what no flowers. They claim they were delivered this morning but they were not! They were supposed to be delivered yesterday, the funeral was this morning at 10am and still no flowers. They said they delivered them at 8:21 this morning then why didn’t the funeral home have them??? They offer same day delivery supposedly and I ordered 2 days in advance and still got nothing except ripped off and apparently everyone else did too!!!

I wish I had looked at the reviews also.

I called at 12:45 for same day delivery based on their website. I was told deliveries were already out for the day, then why have that on your website? I called and customer service was terrible, on hold for 16 minutes.

I ordered a funeral spray arrangement on a Tuesday for delivery on a Friday between 10am-12pm (this place does same day delivery if ordered by 2pm, so my 4 day notice was ample time). They notified me Friday morning at 9am that their supplier was not able to deliver an easel that day and asked if they could change the arrangement to a basket arrangement and have it sent to the family's house instead the following day, and they'd offer a discount on the basket. The whole purpose of this arrangement was to demonstrate to the family that we were with them in spirit when we sadly could not make it to the funeral. Also, we wanted to contribute to making the area around the casket more beautiful. This florist waited until the day of the funeral for her supplier, implying she'd make the original order in time to be delivered between 10am-12pm, but when I asked to have the basket delivered to the funeral home, they replied that that would not be possible as they were too busy. I believe they were just making excuses. Also, their discount for their huge mistake was a measly $5 on a $120+ order. Unless you want to deal with the headache of trying to fix their mistakes during your happiest or saddest moments, stay away from this place!

Wow, I wish I would have looked at the reviews. I ordered my flowers yesterday and here it is 3:30 and they still have not been delivered. Do not use this florist, I called, and they couldn't even give me a time they would be delivered.

There is more - we finally received them and the flowers we ordered were called Purple Perfection because my boss loves the color purple. The ones I receive are red and in a glass container and the one I ordered was in white metal container. I wish I could add pictures - stay away from this florist.

Buyer Beware. I googled "florist magnolia tx" because I wanted a local florist. I was on my phone and did not have the time to do a lot of research. This one popped up, so I called. I asked if they were in Magnolia and that said yes (LIE #1). The person on the line has a foreign accent so I asked if I was speaking to a service or someone at the actual floral shop. I was told someone at the shop (LIE #2). So, I then asked if they had specific flowers available (stargazer lillies and yellow and white roses) and was told yes (LIE #3). So we custom designed an arrangement. Again, I was on the phone and not ordering on the website. Placed an order for delivery the next day. Created a message for the card that was specific and necessary.

Mistake #1: Order was delivered - without the note saying who it was from (only the "Welcome Home" message) and a VERY different arrangement than ordered (this could have been bad as it was being sent to comfort a friend and cheer them up who was going through a bad divorce with false accusations of an affair).

Mistake #2: When I reached out and told them this was not at all what I ordered, they responded "In our substitution policy, it states that all items such as flowers, containers, color schemes, or plants are subject to availability. This ensures that your order is delivered in a timely fashion. We apologize that you were not satisfied with the substitution that was made." WELL I WAS ORDERING ON THE PHONE and nobody read me or told me about this policy.

They offered me a $40 credit in the end but it was a $100 arrangement and was not satisfactory to me. AVOID.

SUMMARY: Flowers were pretty but contracted out so not sure they can take credit for that. And they were not even close to what I ordered. No note saying who they were from. Lied from the beginning about location and availability.

I ordered 2 arrangements for my Aunts Funeral. Large arrangements at the premium price for the fullest arrangements. I also requested a ribbon saying Sister for the arrangement from my Mother. It was similar to what was requested with sparce flowers and some wilted. The Sister ribbon was hand written with what looked like a childs writing. The arrangement for my Aunt was pretty but about 1/2 the size of what was ordered in a goofy vase. I did not order a vase arrangement. I was very embarrassed by what was delivered. I contacted them to let them know. I was not looking for any money back just wanted themnto know how dissapointed i was. Thwy told me to send them pictures. Do they really think im tacky enough to take pictures at a funeral????? I have ordered many flowers for different occasions in my life and almost always been better than expected. Ive never complained before but this was horrible. They were however delivered. C Nowacki.

The flowers delivered were NOT what i ordered and what i paid for. Extremely disappointed. Also were not delivered on the day they promised.

(Please read my other review) I called today to ask if my $140 order was refunded. I politely and diplomatically suggested they quit doing this to people. The woman hung up on me again. Deplorable and arrogant service.

patriciaspetals.com was unable to fill my order ssd they had "no flower" to fill the order.

I read all the reviews about this business....so many that I ordered a second bouquet from a local florist. I explained to my sister that she may or may not receive a second order but it could possibly look terrible given all the negative reviews. However, when she sent me the picture, the arrangement was exactly what I ordered and absolutely beautiful. It was delivered the same day I ordered. I was pleased with everything and should have trusted the business instead of getting caught up with the negativity.