Perfume Plus Direct Reviews 

1.701
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have been much impressed by Perfume Plus Direct, even though there was a problem with the order. Their chosen delivery company - Evri - managed to lose the order somewhere. PPD accepted the problem... Toon meer

Beoordeeld met 5 van de 5 sterren

Prices direct from the store are cheaper than the eBay shop. I purchased Hugo Boss Man and it arrived the next day. Genuine item in a sealed box.

Beoordeeld met 5 van de 5 sterren

Looking for my Mum’s favourite perfume, this company was the cheapest. Never having used them before I checked the reviews. There were a few bad reviews but way more good ones, so I figured I’d use th... Toon meer

Beoordeeld met 5 van de 5 sterren

During an order I had to telephone as their on-line system had appeared not to accept the order. Firstly, the phone was answered immediately by a friendly human being - no horrible answerphon... Toon meer


Bedrijfsgegevens

  1. Parfumerie
  2. ook in
  3. Cosmetica en parfums leverancier
  4. Cosmetica winkel
  5. Cosmeticawinkel
  6. Cosmetische producten leverancier
  7. Toiletbenodigdhedenwinkel

Geschreven door het bedrijf

Perfume Plus Direct is one of the UK’s largest online retailers of cheap fragrance and cosmetics offering a wide selection on top brand perfumes, aftershaves and cosmetics from designers like DKNY, Versace, Vera Wang, Jean Paul Gaultier, Roberto Cavalli, Issey Miyake and Calvin Klein to celebrity perfume like Britney Spears, David & Victoria Beckham and Katy Perry. We have an excellent reputation for customer service and offer free postage and packing on all orders over £20, as well as offering a next day delivery service. We have a huge selection of cheap perfumes and cheap designer aftershaves available to purchase on our online perfume shop, and we stock well over 1000 different designer fragrances with discounts of up to 70% off high street prices. Perfume Plus Direct is the best place for cheap cosmetics and perfume online, so why not browse through our wide selection of top brand name fragrance in our online store.

Our promise to you

Geschreven door het bedrijf

Customers are our priority
We have a longstanding commitment to treat any and all customers with the upmost respect and appreciation. When shopping with us, you can be assured of this continued commitment.

Our Shipping Promise

Free Shipping Over £20

Get free shipping on all orders over £20

Contactgegevens

Get Free Shipping Over £20

Free shipping available now for all orders over £20.

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,6

Alle reviews

(1.701)

47 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

my item didn't arrive at all

my item didn't arrive at all

5 december 2025
Logo Perfume Plus Direct

Antwoord van Perfume Plus Direct

We’re sorry to hear this, although we're happy to see that this issue was reported to us and fully resolved on the very same day. We always aim to address any delivery concerns promptly and fairly, and in this case the matter was concluded without delay. We understand the situation is not ideal but trust you are satisfied with the resolution. Please reach out to us if you have any further queries.

Kind Regards,
Perfume Plus Direct

Beoordeeld met 5 van de 5 sterren

Good experience

Easy to by from Portugal to be delivred in London.

The delivery was just in time for my needing.

Comunication was great.

Next year in the some season I will return to buy more offers.

Keep on going.
Thank you
CV

2 december 2025
Beoordeeld met 1 van de 5 sterren

Pay a little bit more somewhere else for a better experience.

The prices were good, but despite paying for next day delivery through their website, the parcel arrived late, which ruined the whole experience. There’s no way to reach them by phone, even though a number is listed on their site, and communication by email was only fair. They’ve told me several times that they would refund the delivery charge, but I’ve yet to receive anything. They also operate out of a P.O. Box, which makes me question how legitimate the business really is.

6 januari 2026
Logo Perfume Plus Direct

Antwoord van Perfume Plus Direct

We are so sorry to hear of the experience you had with us; this is not the standard we expect to upkeep. I am happy to see we that the issue was resolved promptly via email in order to keep the audit trail and your order has been successfully.

Whilst we understand your order was late, we are unable to control certain circumstances and we apologise for this. We hope you are satisfied with the resolution we provided. Please reach out directly for further clarification.

Kind Regards,
Perfume Plus Direct

Beoordeeld met 1 van de 5 sterren

INCOMPETENCE AT IT'S FINEST.

I ordered 3 products on order number 00059153. The package arrived and only one item was in there. I emailed them to ask to send the missing two products and got no response. I tried calling and the number does not connect. I will be raising a claim with my bank soon due to this companies sheer incompetence and deceitful practices.

DO NOT BUY FROM THIS COMPANY!! THEY CANNOT EVEN GET A BASIC ORDER RIGHT. CANT EVEN CONTACT THEM. ABSOLUTE CROOKS.

UPDATE: As you can see from the below response from this thieving company... Avoid at all costs... Now pretending they don't recognise the order number, even though they generated it in the confirmation email to me! Well you can steal and deny it all you want but you can't hide. You will be hearing from my bank very shortly.

8 december 2025
Review zonder uitnodiging
Logo Perfume Plus Direct

Antwoord van Perfume Plus Direct

Thank you for your review. We can see from the edit history you have now provided an order number which was not included in your original review, stopping us from looking into this. Because of this, we are now able to investigate this issue and hopefully come to a satisfactory resolution.

Kind Regards
Perfume Plus Direct

Beoordeeld met 2 van de 5 sterren

Aftershave came with no cellophane

Aftershave came with no cellophane, I opened it up bottle doesn't look full, pressed and it came straight out no pumping to activate. All a bit suss either a return or fake. Smells good but not convinced.

10 december 2025
Review zonder uitnodiging
Logo Perfume Plus Direct

Antwoord van Perfume Plus Direct

Thank you for your review. We’re sorry to hear your order didn’t arrive as expected. Some manufacturers no longer use cellophane, which can understandably cause concern, and the style of pump can vary by brand. We can’t locate an order under your name, so please contact us directly with your order number or email address so we can look into this fully and resolve the issue for you.

Perfume Plus Direct

Beoordeeld met 1 van de 5 sterren

Scammers

Scammers. Do not trust this company. They are doing a certain scam called LIT " Lost in transit" they will create the label etc and the on the label will vanish after it has been scanned by the courier so it will not get delivered. You have been warned.

5 december 2025
Review zonder uitnodiging
Logo Perfume Plus Direct

Antwoord van Perfume Plus Direct

Thank you for your review. We’re concerned to read your comments, but we’re unable to locate any order or correspondence from you as no order number or email was provided with this review.

All of our orders are despatched and tracked via our courier partner where you are provided a tracking number to follow. Whilst we cannot prevent orders getting lost in the delivery hub, we do take responsibility and would like the chance to resolve this issue for you.

Please reach out to us directly where we will be able to assist further.

Perfume Plus Direct

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