I needed a new pair of boots quite quickly, I found Philip Morris online, the boots were a great price but I had no idea how long it would take for them to be delivered. I was amazed by an incredible... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Honestly the most amazing customer service especially when it counts if you get something wrong & have to return an item. Really friendly staff & the speed of delivery & quality is second to none. Hav... Toon meer
I have bought a number of ladies clothing items over the years, the most resent being a pair of Chatham Womens Penang Deck Shoes in navy/pink in a size 6. Lightweight leather shoes idea for Spring,... Toon meer
2xBelfast sink stainless-steel matts/protectors: Very good quality Belfast sink matts. Needed in a hurry so a tad disappointed not to receive a restock email - luckily daughter kept checking website... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Philip Morris and Son online shop and department store established in 1845 based in Hereford. Goods for sale include accessories from our gardening, hardware, houseware, cookware, lighting, country clothing, shooting, tableware and bathroom departments
Contactgegevens
Verenigd Koninkrijk
- www.philipmorrisdirect.co.uk
4,6
Uitstekend
871 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 14% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent on line order team…
I made an on line order for a Barbour coat and it was dealt with very efficiently however I went to review the details of my only to find the digital universe had completely changed my address!! A quick phone call to the team at Philip morris and all was sorted, no pain or grief.
Well done
7 november 2025
Review zonder uitnodiging
Easy to navigate around website and…
Easy to navigate around website and look for inspiration, choose items and checkout. Great prices, quick postage, minimal but decent packaging. Overall very satisfied
16 november 2025
Review zonder uitnodiging
I have shopped with this company on 2…
I have shopped with this company on 2 occasions so far and have been very happy with items purchased. Both have been at very good prices and the delivery processed very quickly. Would not hesitate in using them again. Would recommend.
25 oktober 2025
Review zonder uitnodiging
Great company to purchase from steam…
Great company to purchase from steam was wonderful good experience
3 oktober 2025
Review zonder uitnodiging
Efficient and quick delivery of items
Efficient and quick delivery of items. Great quality and value for money
25 september 2025
Review zonder uitnodiging
I found very quickly the pullover I…
I found very quickly the pullover I wanted, and it was a breeze to order it online. Delivery was pretty prompt. ALL IN ALL AN EXCELLENT WEBSITE FOR SEEKING, ORDERING AND DELIVERY.
1 oktober 2025
Review zonder uitnodiging
Excellent service, great price. Thoroughly good experience
Fantastic all round. My purchase was for a Barbour men's sweater. This was the best price online and it was delivered punctually. Communication from the company was great. Everything good. Thank you and well done.
3 oktober 2025
Review zonder uitnodiging
Great experience
Great experience. Easy to use website, fabulous choice of clothes and quick delivery. What's not to love.
25 augustus 2025
Review zonder uitnodiging
Bin liner quantities
Having bought bin liners from PM&S in the past, this time around I found the description re quantity very vague and somewhat misleading. I thought I had bought 240 but had in fact only bought 120 - so a good value for money purchase became a very expensive one. The only good thing is that they refunded the monies (net of their postage costs) quickly. In summary - look closely at wording before you buy.
16 september 2025
Review zonder uitnodiging
Antwoord van Philipmorrisdirect
Good Morning,
Thank you for your message.
I am sorry to hear you were unhappy with your order. The product you ordered is one of the Larger Brabantia Bin Liners which only have 10 bags per pack as stated on our website. The size guide does clearly show each individual sized binbag with the bags per roll and the total of bags that will be received in a clear layout on our webpage. Within the product description we do advise to browse the size guide to view quantities, or contact us for any clarification.
If you have any further questions please don't hesitate to contact us back.
Kind Regards, Customer Service
Philip Morris & Son
Great quality and service.
12 september 2025
Review zonder uitnodiging
EXCELLENT
From start to finish, exceptional customer service. Products as described, competitively priced. Delivery on schedule. I will certainly be ordering from Philip Morris again.
12 augustus 2025
Review zonder uitnodiging
Everything was easy
Everything was easy, well priced and fast service. Couldn't fault it and will use more in the future. I would much rather use a family business than corporates.
30 augustus 2025
Review zonder uitnodiging
Happy lady
Just received my garden chair fast delivery very professional company great delivery fast great packaging DPD great company peace of mind would recommend to everyone
19 augustus 2025
Review zonder uitnodiging
Greater service
I ordered this online. It arrived less than a week later, in Australia. Great service.
1 augustus 2025
Review zonder uitnodiging
Competitive price and quick delivery
31 juli 2025
Review zonder uitnodiging
FANTASTIC SERVICE!
Competitive prices & fantastic service as always! My order arrived the very next day. Thank you!
20 juni 2025
Review zonder uitnodiging
Brilliant customer service
Brilliant customer service. Highly recommend.
17 juli 2025
Review zonder uitnodiging
Lovely shirt!
Philipmorrisdirect.co.uk are a great company to do business with! A good range of stock with many attractive sales prices. Barbour shirts are generally heavier - great for the cooler months? Easy to order and quick delivery. Recommend going up a size - I found that my normal size in a 'tailored fit' was not as loose as I would normally like.
14 juli 2025
Review zonder uitnodiging
Very good quick delivery
Very good quick delivery, well packaged and quality product
24 juni 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.