I’ve been using PHS services for a while now and they’ve been excellent. Response times are consistently fast any time I’ve reached out, I’ve had an answer the same day. What really sets them apart, t... Toon meer
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Angelina is always very helpful, professional, and reliable. She is consistently on top of everything, pays attention to detail, and makes sure things are handled efficiently and promptly. She is alwa... Toon meer
Bedrijf heeft geantwoord
Angelina always provides excellent customer service. She is consistent in checking in with us regarding our stock levels and is always quick to respond. Orders are always processed efficiently and she... Toon meer
We have a very tight SLA agreement with our client, i ask with plenty notice for an appointment which meets our 5 day agreement which was arranged. Unfortunately the engineers day over ran & he didn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
phs Wastekit is the leading UK supplier of waste balers and baler machines, Our cardboard and plastic recycling balers are for sale, with hire options available.
Contactgegevens
B66 1BZ, Smethwick, Verenigd Koninkrijk
- 0800 169 3534
- wastekitsales@phs.co.uk
- www.phswastekit.co.uk
5,0
Uitstekend
461 reviews
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Had a problem with our general waste…
Had a problem with our general waste compactor one day before a senior management site visit. Had lots of tidying up to do but no means to get rid of waste. Contacted PHS and within 1 hour, Steve & Gavin turned up and sorted the problem. They also carried out a training session to avoid the original final cause of problem. Excellent service from both. Vin Rogan HHS Senior Engineer.
1 juli 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi VIn
Thank you for taking the time to share your experience. We're delighted to hear that Steve and Gavin were able to respond so quickly when you needed urgent assistance. It's also fantastic to hear that they took the time to provide additional training to help prevent the problem from occurring again. Delivering both a fast response and long-term value is exactly the level of service we aim to provide.
We'll be sure to pass your kind words on to Steve and Gavin—they'll be thrilled to receive your recognition
Angelina always checks in to make sure…
Angelina always checks in to make sure our stock levels are covered. Fast and efficient when asking for prices etc. Would highly recommend :)
17 juni 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Barry
Thank you for your wonderful feedback! We're delighted to hear that Angelina has been providing such proactive and reliable support.
We'll be sure to pass on your kind words to Angelina—she'll be thrilled to know her efforts are making a difference.
Brilliant customer service
I was calling for a quote for baler wire. Keeley was so helpful and got a quote out to me within 5 minutes - very impressive. She has been so efficient and a pleasure to speak to. I have been very impressed with the serivce received
9 juni 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Helen
Thank you for taking the time to leave such a wonderful review!
We're delighted to hear that Keeley was able to assist you so quickly and efficiently with your baler wire quotation. Providing prompt, helpful service is something we pride ourselves on, so it's fantastic to know that your quote was with you within minutes and that the whole experience was a positive one.
Outstanding service and high-quality machinery!
Everything is brilliant with PHS Wastekit. From the start, the process was seamless. Gary, the salesperson, was incredibly well-informed and honest, ensuring I got exactly what I needed without any fluff.
The installation and technical side were handled by Sukh, a wonderful engineer, and the ongoing customer service from Angelina has been nothing short of terrific.
I currently have a baler from them, and it runs like a swiss watch. I would highly recommend PHS Wastekit to anyone looking for reliability and a top-tier team.
Thanks again to the whole team!
9 juni 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Peter
Thank you so much for your fantastic review! We're delighted to hear that you've had such a positive experience with PHS Wastekit from start to finish. It's especially rewarding to know that Gary's expertise and honest advice helped you find the right solution, that Sukh delivered a seamless installation experience, and that Angelina has continued to provide the high level of customer service we strive for.
Your recommendation means a great deal to us, and we'll be sure to share your kind words with Gary, Sukh, Angelina, and the rest of the team.
Samantha Hughes Highly Recommended
Have been working with Samantha Hughes at PHS who has been extremely helpful and supportive. She is a credit to the company with excellent customer service and communication skills.
21 mei 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Michael
Thank you for taking the time to share your feedback. We’re delighted to hear about your positive experience working with Samantha. We’re pleased her support has made a difference. I will be sure to pass on your kind comments to her.
Good delivery service
Good delivery service, products always arrive in good condition, service is brilliant. Highly recommend to anybody who has bailing machines to use PHS. The team is always helpful with any inquires we have.
22 mei 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Barry
Thank you for your positive feedback! We’re delighted to hear that you’re happy with our delivery service and that your products consistently arrive in excellent condition. It’s great to know that our team has been able to support you effectively with your enquiries. We truly appreciate your kind words and look forward to continuing to provide you with a brilliant service.
Excellent Service
Excellent Service. Immediate response to requests.
Staff are supportive and proactive, with a happy disposition.
20 mei 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Roz
Thank you for your feedback! We’re glad you’re happy with our quick responses and supportive, proactive team. Much appreciated!
Fast efficient service and always there…
Fast efficient service and always there to support when we need them, I would always recomend.
13 mei 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Phil
Thank you for your kind feedback! We’re glad to hear you value our fast, efficient service and ongoing support. Your recommendation really means a lot to us!
Steve O’Neill
The engineer who visited us, Steve O’Neill, was very informative and knowledgeable all round he was a very pleasant person and a credit to your company. Came twice as training was required on the machine.
15 mei 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Kevin
Thank you for your great feedback! We’re pleased to hear that Steve O’Neill provided such informative and knowledgeable support. It’s fantastic to know he made a positive impression and represented our company so well.
Always in touch and a good service all…
Always in touch and a good service all round
15 mei 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Ste
Thank you for your feedback, it's really appreciated.
Angelina was a great help organising a…
Angelina was a great help organising a delivery of bailing wire that was needed at short notice and typically needed on the weekend. This has been a great help and will save our stores team a lot of hassle.
15 mei 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Tara
Thank you for your feedback! We’re pleased to hear Angelina was able to assist with your urgent delivery—especially at short notice. It’s great to know this helped your team and made things easier.
Samantha quickly understood the needs…
Samantha quickly understood the needs of the business and came up with a solution within hours
We have since signed another contract with PHS waste kit truly happy
Excellent service from start to finish
11 mei 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Craig
Thank you for your kind feedback. We’re delighted to hear that Samantha quickly understood the needs of your business and was able to provide a solution so promptly.
Great Service
We use PHS to order bailing twine, never have any issues, quick and fast service every time.
6 mei 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Catherine
Thank you for your lovely feedback, we really appreciate it
Great service
Again, great service from Keeley Hawthorn, I placed an order first thing this morning and this was processed and dispatched within the hour. thanks!
29 april 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Luke
Thank you for your feedback! We’re delighted to hear that Keeley delivered such great service. I’ll be sure to pass on your thanks
Professional and helpful
Professional and helpful approach whenever I speak to anyone on the phone, especially Angelina.
Service and follow up also to be commended
27 april 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Micky
Thank you for your feedback. We’re pleased to hear you consistently receive a professional and helpful service, and we’ll be sure to pass your kind comments on to Angelina.
I have been using PHS for several years…
I have been using PHS for several years now for provision of waste compactors, the service is excellent, the staff very knowledgeable and helpful and the equipment itself is robust and reliable. Would highly reccomend.
22 april 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Claire
Thank you for your continued support and recommendation. We’re delighted to hear that you’ve been using PHS for several years and that you consistently receive excellent service. It’s great to know our knowledgeable team and reliable equipment meet your expectations
Antwoord van phs Wastekit
Hi Laura
Thank you for your feedback! Its great to hear that Angelina was very helpful.
great customer service from Angelina D
great customer service from Angelina D, she responds very quickly and is a massive help every time, shes very patient and always goes the extra mile to help.
15 april 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Thank you for your kind feedback. We’re delighted to hear about your positive experience with Angelina. She consistently demonstrates patience, dedication, and a genuine commitment to going the extra mile for our customers, and your comments will be shared with her.
Angelina Dhana
I regularly speak with Angelina over the phone regarding Baling Wire Orders, and she is always a pleasure to speak with. She is polite, professional, and has a very friendly manner, which makes communication easy and efficient. She is always helpful and approachable, creating a positive experience every time.
8 april 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Eric
Thank you very much for your kind feedback. We’re delighted to hear about your positive experience with Angelina, and I will be sure to pass your comments on to her.
Steve (Engineer) was friendly and…
Steve (Engineer) was friendly and helpful. 10/10
3 april 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Neil
Thank you for the great feedback! We’re really pleased to hear Steve was friendly and helpful. We’ll be sure to pass on your 10/10 comments to him.
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