I’ve been using PHS services for a while now and they’ve been excellent. Response times are consistently fast any time I’ve reached out, I’ve had an answer the same day. What really sets them apart, t... Toon meer
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Angelina is always very helpful, professional, and reliable. She is consistently on top of everything, pays attention to detail, and makes sure things are handled efficiently and promptly. She is alwa... Toon meer
Bedrijf heeft geantwoord
Angelina always provides excellent customer service. She is consistent in checking in with us regarding our stock levels and is always quick to respond. Orders are always processed efficiently and she... Toon meer
We have a very tight SLA agreement with our client, i ask with plenty notice for an appointment which meets our 5 day agreement which was arranged. Unfortunately the engineers day over ran & he didn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
phs Wastekit is the leading UK supplier of waste balers and baler machines, Our cardboard and plastic recycling balers are for sale, with hire options available.
Contactgegevens
B66 1BZ, Smethwick, Verenigd Koninkrijk
- 0800 169 3534
- wastekitsales@phs.co.uk
- www.phswastekit.co.uk
5,0
Uitstekend
461 reviews
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Steve fantastic as always
Steve fantastic as always. Knowledgeable, friendly and patient.
2 april 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Alan
Thank you for your lovely feedback. We’re pleased to hear that Steve continues to deliver such great service, we'll be sure to pass on your kind words
the customer service at PHS is second…
the customer service at PHS is second to none. The response with any queries are dealt rapidly.
Angelina and Keely are exceptionaly helpful and profesional and a credit to PHS
31 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Gary
Thank you for your kind words. We’re delighted to hear that you’ve received such excellent customer service and that your queries were handled quickly. Angelina and Keeley are a real credit to the team.
Highly Recommended – Great Experience
We recently purchased a bailer through Christopher Phillips at PHS, and the service has been excellent from start to finish. His communication has been clear, consistent, and reliable, and he followed up on every step exactly as promised. Christopher wasn’t pushy at any point — he took the time to listen to what we actually needed and made sure we ended up with the right equipment for our site. A genuinely positive experience and highly recommended.
31 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Kris
Thank you for your positive review. We are really pleased to hear Christopher provided excellent service with clear communication throughout and took the time to understand your needs. We’ll be sure to pass on your kind feedback to him
Great customer service from the start
Great customer service from the start. My enquiry was dealt with quickly and efficiently and then placing an order today was very straight forward with the excellent support from Keeley.
30 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Mark
Thanks so much for the lovely feedback! We’re really glad everything was quick and easy for you, and that Keeley was able to help make placing your order so straightforward. We’ll be sure to pass this on to her.
Chris Phillips has been spot on from…
Chris Phillips has been spot on from beginning to end. He made our process really straight forward and within two weeks were had our survey, compactors ordered and a confirmed delivery date. Everything was a breeze. Thank you for your help and support.
19 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Tianna
Thank you for your great feedback. We’re really pleased to hear Chris made the process smooth and straightforward. We’ll be sure to pass this on to him—your kind words are much appreciated
Very easy to communicate with and a…
Very easy to communicate with and a great service
25 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Barrie
Thank you for your feedback we really appreciate it
Keeley Hawthorn who is the Centre Sales…
Keeley Hawthorn who is the Centre Sales Manager was incredibly helpful and polite, taking the time to explain everything I needed to know about my purchase. Her assistance was instrumental in making the process smooth and successful.
20 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi there
Thank you so much for your wonderful feedback about Keeley Hawthorn. We're delighted to hear that she was incredibly helpful and polite, and that she took the time to explain everything you needed to know about your purchase. We’ll be sure to pass along your kind words — they will mean a lot to her.
Reconditioned Compactor
Just recently had a reconditioned compactor fitted by PHS , we actually thought is was brand new when it arrived, great service from everyone involved and Matt the installer certainly went above and beyond.
Big thanks to everyone involved.
12 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Ian
Thank you for your fantastic feedback! We’re delighted to hear that the reconditioned compactor arrived in such great condition that it looked brand new. It’s also great to know that you received excellent service throughout the process. A special thank you for recognising Matt — we’ll be sure to pass on your comments, as he’ll really appreciate it.
left a message was called back
left a message was called back. Keeley was great very helpful. Everything detailed as it was
23 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Andrew
Thank you for your feedback. I’m pleased to hear you received a call back and that Keeley was able to assist you so clearly and helpfully.
Antwoord van phs Wastekit
Hi Dan
Thank you for your feedback! We’re really pleased to hear you received great service and found our team friendly.
Had a problem with my cardboard…
Had a problem with my cardboard compactor…
Bob Gill came out Wednesday got me out of a muddle by making sure we were up and running, then ordered the spare parts on an overnighter for the following day.
He then pulled out all the stops to ensure we were good and all the parts fitted the following day, Top man Bob - thank you
19 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Paul
Thank you for sharing this feedback. I’m really pleased to hear that Bob Gill was able to support you so quickly and effectively. It’s great to know he got your compactor back up and running, arranged the parts overnight, and made sure everything was fitted the next day. We’ll make sure your thanks and recognition are passed on to Bob
Steve O’Neil came to service my…
Steve O’Neil came to service my compactor second time steve serviced the machine very helpful answers all questions !! spot on definitely recommend him
18 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi there
Thank you for taking the time to share this feedback. It’s great to hear that Steve O’Neil has provided excellent service on both visits. We really appreciate your comments about how helpful and informative Steve was.
Very quick and friendly service.
Very quick and friendly service.
12 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Ian
Thank you for your feedback, we rally appreciate it.
Excellent service
Excellent service and a real pleasure to deal with.
10 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Samantha
Thank you for your feedback, we really appreciate it
Great service and communication from…
Great service and communication from placing an order to delivery within 48 hrs.
9 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Steve
We’re delighted to hear that you were happy with our service, your satisfaction means a lot to us, and we look forward to helping you again in the future.
Fast and completed well.
Fast and completed well.
Rio Meek sorted my pricing and delivered as expected.
Installer Bob Gill came and installed when sick, so fair play to him. He came on site, wired everything in, and went the extra mile for us. Top man and thank you👍
6 maart 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Paul
Thank you for your feedback. We’re delighted to hear everything was completed quickly and to a high standard. Great to know Rio took care of your pricing and delivered as promised. A huge thank‑you as well to Bob for going the extra mile on installation – we really appreciate his dedication
Antwoord van phs Wastekit
Hi Martin
Thank you for your feedback, We’re so glad to hear you received excellent service and training
Steve O'Neil come to my site and was an…
Steve O'Neil come to my site and was an excellent engineer with a fantastic attitude. First time repair
23 februari 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Mr Williams
Thank you for your feedback, we’re delighted to hear that Steve O’Neil provided excellent service with a fantastic attitude
Great service very polite and helpful…
Great service very polite and helpful as always.
12 februari 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Mark
Thank you for your lovely feedback — we’re glad you found the service polite and helpful
PHS is a reliable supplier which supply baler twine
PHS is a reliable supplier which supply us with baler twine. The customer service and account manager ( Angelina) are pretty quick to response.
5 februari 2026
Review zonder uitnodiging
Antwoord van phs Wastekit
Hi Elmer
Thank you for your feedback! We’re glad PHS has been a reliable supplier and that our customer service and Angelina have responded quickly
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