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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I visted today with my daughter to go swimming we booked online. Can I recommend that you make it clear that main pool is not open all the time. Very frustrating when taking a child swimming and the o... Toon meer

Beoordeeld met 1 van de 5 sterren

Fox Hollies i tried to come back but my back still hurts. You lawyer up but and bullied me just before I went to hospital for radiotherapy. Im still suffering is this what big business does. I came b... Toon meer

Beoordeeld met 5 van de 5 sterren

Places Leisure at Camberley is Marvellous. Today the lifegaurds were attentive and engaged which was a challenge as so people were moaning about the temporary arrangements in place for aqua jog. Well... Toon meer

Beoordeeld met 5 van de 5 sterren

I just wanted to commend the young male lifeguard on duty in the middle pool at Felixstowe Leisure Centre on Saturday 11th July 2026 @ around 1.25 for his swift rescue of a small boy whom was only a c... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Evenementen en entertainment

Geschreven door het bedrijf

We are Places Leisure, a leading leisure and wellness partner delivering fitness, sport, health and wellbeing. We primarily work with local authorities to deliver the health and physical activity outcomes that make a difference to the lives of people and their communities; it’s about more than just operating facilities.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,2

Alle reviews

(1.455)

585 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Everyone is friendly and helpful

Everyone is friendly and helpful
I always enjoy my swim

11 maart 2026
Review zonder uitnodiging
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Antwoord van Placesleisure

Hi Jim, thank you for your review, it's great to hear you feel our staff are friendly and that you enjoy swimming with us. Best wishes Vicky

Beoordeeld met 5 van de 5 sterren

Lovely centre

A great centre to visit with plenty of activities and an easy booking system if needed.

11 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi, thank you for your review and lovely feedback it's greatly appreciated. Best wishes Vicky

Beoordeeld met 4 van de 5 sterren

Everything.

10 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi Jude, thank you for your review it's greatly appreciated. Best wishes Vicky

Beoordeeld met 3 van de 5 sterren

Could always improve

Places - Eastleigh: Could always improve. We’ve just had a fee increase so be nice to see some more classes added to the programme

11 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi Shelly, Thank you for your feedback. Can you please email enquiries@pfpleisure.org with the centre this would relate too for this to be passed on to the centre manager. Thanks, Nikki.

Beoordeeld met 5 van de 5 sterren

Super reception staff our first line of…

Super reception staff our first line of contact.

6 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi Denise, Thank you for sharing your positive feedback, Its great to hear our receptionists are being recognised for their hard work, Thanks, Nikki.

Beoordeeld met 3 van de 5 sterren

Very poor hygiene overall in this gym.

Very poor hygiene overall in this gym.
Equipment never gets cleaned and is in a layer of dust, hairs & god knows what else.

10 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi Christy, I am very sorry to hear this, Can I ask you to email enquiries@pfpleisure.org with the centre this would relate to for this to be passed on. Thanks, Nikki.

Beoordeeld met 5 van de 5 sterren

The staff are amazing who work at…

The staff are amazing who work at Waltham abbey leisure centre always happy to help and it’s a very nice and relaxed atmosphere

10 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi Marc, this is great to hear! Thank you for sharing your positive feedback. Thanks, Nikki.

Beoordeeld met 3 van de 5 sterren

Too many kids and the parking is awful

Too many kids and the parking is awful, paying £50 a month to not be able to park because people are coming in to use costa is ridiculous, there needs to be parking for members and parking for people coming in to drink coffee, pi++ take imo. The time it takes for machines to be fixed aswell is mental. Other than that the gyms good

10 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi Lee, I am very sorry to hear this, In order for your feedback to passed on can you please email enquiries@pfpleisure.org with the centre this would relate too. Thanks, Nikki.

Beoordeeld met 5 van de 5 sterren

Placesleisure at Wycombe

Placesleisure at Wycombe. Great venue. Plenty of classes & well equipped gym. Worth a visit for sure! Recommended 👍💪😀

9 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi Kerry, Thank you for sharing your great feedback, I will ensure this is passed on to the centre. Thanks, Nikki.

Beoordeeld met 5 van de 5 sterren

I joined the xcel to lose weight to…

I joined the xcel to lose weight to build up strength. (As I turned 66 years old this month.) to feel better in myself as I suffer with depression anxiety. Since i joined the gym my anxiety my well being has increased significantly. Happier in myself. I leave the gym at the xcel after a good work out pleased with myself. The only issue I have with the gym is I be waiting ages to go on the weight machines as other members sit on the weight machine on their phones for ages. Or chatting to another person on the other machine near them. Mostly ignoring is they are on their phones for 10-15 minutes not moving off or away from the weight machines having to wait on them to finish. I have had to do extra work out on other weight machines which I don’t want to do just waiting on that someone to get off their phones to carry on using the machine. Making other people wait while their on their phone then to start using the weight machines a is selfish and out of order. Both men and women

9 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi Jules, This is great to hear! Thank you for sharing this. I will ensure this is passed on to the centre and ask the general manager to look into phone issue. Thanks, Nikki

Beoordeeld met 1 van de 5 sterren

Gyms full most of the time

Gyms rammed most of the time. Almost pointless going now as you have to queue to get in machines or use a bench. Been a member for years. Cancelling membership.

10 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi Andy, I am very sorry to hear this, Can I ask if you can email enquiries@pfpleisure.org with the centre this would relate too. Thanks, Nikki

Beoordeeld met 1 van de 5 sterren

The Triangle in Burgeds Hill has…

The Triangle in Burgeds Hill has rapidly gone downhill. The Jacuzzi & Steam Room have not worked for several month. Place is an absolute disaster, it is dirty and management don't care.

9 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi Nick, I sorry to hear of your Disappointment. The works for the steam room will start week commencing the 6th April, We do not have an update on the jacuzzi unfortunately. I will be sure to pass the feedback on to the general manager. Thanks, Nikki.

Beoordeeld met 5 van de 5 sterren

The centre feels good from the minute I…

The centre feels good from the minute I arrive. All facilities are excellent and efficiently managed.
The staff are consistently helpful and focussed.

9 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi Liz, Thank you for sharing your lovely feedback. Its great to hear you enjoy our facilities and the feedback of how helpful our staff are. Thanks, Nikki.

Beoordeeld met 5 van de 5 sterren

A lovely all round leisure centre

A lovely all round leisure centre. A nice pool for aqua fit and lane swimming- the aquafit instructors are amazing with great music choices. Great value as a monthly charge gives you all classes from yoga to Pilates to Zumba and the newly refurbished gym. Lovely friendly atmosphere and would definitely recommend.

9 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi Janine, Thank you for sharing your positive feedback. It's to hear you are enjoying our classes and facilities, Thanks. Nikki

Beoordeeld met 3 van de 5 sterren

Check before you go,....

If you are going to the Triangle over the next few weeks check that the facility you need is up and running. There are various closures planned for long overdue maintenance.

9 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi John, Thank you for sharing your feedback. All closures will be advertised on out website. Thanks, NIkki.

Beoordeeld met 3 van de 5 sterren

Places doing OK but room for improvement.

Shower pressure not great, as only 1 or 2 people can use it at the same time.
Water can be on the cold side, but that tends to be the same else where.
Pool forced to close because chlorine pump breaks down regularly, probably a legacy of Better running the center.

9 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi, Thank you for your feedback, Can you email enquiries@pfpleisure.org with the centre this would relate too, for this to be passed on. Thanks, Nikki

Beoordeeld met 5 van de 5 sterren

Use the Hinckley location for swimming - its great

Use the Hinckley location for swimming, all good.

9 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi Alex. Thanks for the review. We love to hear that customers are enjoying the facilities! Thanks for taking the time to leave your feedback. Thanks, Emma

Beoordeeld met 5 van de 5 sterren

The Rotherham staff are welcoming and…

The Rotherham staff are welcoming and helpful. The instructors are amazing and encouraging in classes and the gym

7 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi there, thanks for your great review! We appreciate those 5 stars and are pleased to hear how welcome you have been made to feel. Thanks, Emma

Beoordeeld met 5 van de 5 sterren

Excellent staff

Excellent staff and a very pleasant place to visit

4 maart 2026
Review zonder uitnodiging
Logo Placesleisure

Antwoord van Placesleisure

Hi Jean, thank you for your review and lovely feedback it's great to hear positive feedback. Best wishes Vicky

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